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Surefeed update

I now have 2 of this little gems. Stringer has his on a 4 inch high stand to make it easier for him as he is tall, I have also added the RFID tag to help him open the feeder as his microchip does not always work due to his size. So now he is happy and only he eats his food. Dylan and Molly are also happy with the other feeder and have tags on their collars for ease. With a little ingenuity you can make these work for big cats, very happy customer! (See photos)

Absolutely Brilliant

This is a lifesaver for me. I have a fat Maine Coon who weighs over 11kg and needs to be on a diet, unfortunately his brother likes the diet food too and wolfs it all down and as it is very expensive this is not good. To date I have had to feed the diet food and watch while he eats then pick it up. As cats are grazers this is not working well for any of us and I cannot leave food down whilst I am at work all day. This little device is fabulous, Stringer picked it up straight away and was not nervous at all. It saves me getting up and down and stops Dylan eating all the diet food. I am now going to purchase another one for my other 2 Maine Coons so their food is safe from Stringer.The only slight problem is as the Maine Coons are tall they have to stoop right in to open the lid, a larger version for big cats and Spaniel size dogs would be great, surely dogs have this problem too? I am still giving 5 stars though as it is a fantastic product.

Update, still excellent..

This is so good I now have four. Just to let you know that if you have any issues or queries with the feeder you can contact the very helpful customer service, there's also a forum too with questions and answers. For the owner with the issue of another cat trying to steal food, there is a way of setting up the feeder so it closes when another cat puts its head in, even if the allowed cat is eating at the time. Useful if you want to be absolutely sure a greedy cat isn't eating a prescription diet.

surefeed microchip pet feeder

I have two cats ,one who is on a diet .The Surefeed Microchip Pet Feeder is brilliant, I did think twice at buying it as i thought it was expensive,but i am so glad i bought it.No more keep putting the food a way,or forgetting to put the food way,or worrying who has ate what,.I must admit i did try to hurry the process of the training mode, and had to go back to the beginning,as my cat took a while to get used to the movement of the lid.so its best not to rush the cat, but the Surefeeder is very easy to use with simple instructions. So now she is a very happy cat,and im a very happy person, so pleased with the feeder.

great product

Its very pricey which made me hesitate at first but so pleased I did buy one as its been wonderful. It took my cat a couple of weeks to get used to it,but it does explain fully in the handbook how to train a hesitant cat to use it. Now he loves it and it enables me to fully monitor how much and what he eats (he is on a specific prescription diet and can only have small amounts often) . I recently sent for another feeder so impressed, he now has one upstairs and one downstairs. My other cats cant access his expensive prescription diet so this feeder will pay for itself over time.

Great, but not if you have really smart cats!

I got one bowl so that I could make sure the prescription thyroid diet only got eaten by the one cat that needs it, not the very large one who eats it just because. Works brilliantly, except the greedy one has learned that if he runs at the bowl as the other cat walks away, he can ram his head in and stop the flap from closing. I'm solving the problem by buying a second one so that he can hopefully stick to his own dish - as housecats they're not chipped but 'training' the dish is a piece of cake with the included tag and it took about 5 minutes for my really quite dim cat to lear how to use it. A brilliant idea!

Best gadget ever!

After reading the reviews I thought I'd give this a try as I have one cat on a special diet and a greedy youngster that eats anything going. I didn't use the training mode, which keeps the lid up, then the next stage is it moves slightly..as the other cats would have got used to sticking their heads in it too. I manually pressed the button at the back to open the lid when my cat on the diet was near. It took a couple of weeks, then she was using it all the time. I've made the time it takes for the lid to go down longer, which seems the best setting for her. One of my other cats, who is pretty nervous, is now also used to it so may buy another for her so she can graze at will too. This is quite an investment, but for me definitely worth it. Excellent for cats on special diets or to allow them to graze without greedy cats eating everything.

great if you have a greedy cat

this is a great product. I bought two of these as one of my cats eat too much and I was fed up watching them as the other cat is a nibbler. so fat cat was finishing it off. now nibbler can go back and forth till his hearts content. only thing that could be improved on is the split tray. the middle needs to be higher so to seal the wet food from the dry when closed. as after a while the dry food gets damp and spoils. but great for serving one type of food

Great product !

This is one of the best things I have ever bought. One of my cats steals the other's food . She is overweight and trying to keep her on a diet has been a nightmare. Now I don't have to worry as she just cant get into this dish! It took my boy a few days to get used to the lid opening and closing as the movement is quite noisy but now he uses the feeder with no problems . Instructions are clear and it is easy to set up. My only gripe is, that as the feeder is so expensive it should come with batteries supplied. I would recommend this product to anyone in a multi cat household !

No more food stealing!

I have an older cat on a Hills prescription thyroid diet who needs to keep her weight up, and a younger cat who cannot stop eating! This feeder has been a godsend. It means I can now leave food down constantly for my older cat (who likes to graze) and the diet food for the greedy younger one. The food stealing was becoming anightmare and I was at my wits end. The surefeed was easy to set up and read both of their chips with no problem. My only grumble is that it didn't include a set of batteries, which given the price I would have expected. That said, it's an ingenious idea - I just hope the mechanism lasts!

brilliant idea! Why wasn't this invented earlier?!!

We have three rescue cats. One of them eats all the dried food due to panic over the availability of food. A remnant of life at her old owners when they chucked her out to live in the garden 24/7 with no shelter so her food got spoiled if she didn't eat it all in one go. Our three rescue cats had three bowls of dried food in separate rooms but Lucy still panicked and ate it all meaning the other two, one of whom is skinny, got no dried food unless the bowls were constantly filled up again. When Lucy became super obese (over 7 kilos!!!) we knew we had to do something as she struggled to get in the cat flap and a doggie door was not the answer!! So we bought one of these for the skinny cat, Whitby, and he trained himself to use in only 4 days. There is a really easy self training program set up within the feeder and it can even recognise microchips that have moved as Whitby's is behind his ear now. It is really easy to scan the cat in. Press the button to get the feeder to look for a microchip, put the feeder near the cat you want to use it, have their favourite treat in the bowl and when they put their head forward to get the treat it reads their chip! The feeder comes with a unique tag for their collar if your cats are not microchipped but that means they have to wear their collars 24/7 to access the feeder without a microchip. We didn't use the tags as our cats go without their collars when they are locked in for the night. Sadly having just one Surefeed feeder meant that Lucy still stole all the food of our other rescue cat so we then bought two more surefeeds so each cat has their own and we can strictly control their food intake so that Lucy can start to loose weight and Whitby and Leipzig can get the right amount of food. The Surefeed seems expensive but if really cuts down on food bills as each cat gets the right amount and no stealing and it is a lot cheaper and easier than a cat with obesity related problems like diabetes! We are just training Lucy and Leipzig to use theirs now and they are not phased by it at all despite both being suspicious cats. Batteries are not included, you need 4 x C 1.5 volt batteries for each feeder. The only downside is the price as if you need one of these for a multicat household you need more than one so it is a shame there is no bulk discount for buying more than one at the same time. If this had been invented when we had rescue cats on separate prescription diets this would have made life a lot easier for the humans in our household! The surefeed comes with two bowls. One with a divider in it so you can put wet and dried food in at the same time and one bowl with no divider in it which is super for dried food. It is quiet when it operates and as long as you don't rush your cat through the training they will learnt it easily, but if the next stage is too much you just go back a stage which is really easy and then wait to move to the next stage when they are ready. It runs on batteries only so you can place it anywhere. No need to be near a plug socket. Another bonus is no smell of dried cat food! The lid on it keeps the dried food fresh so out cats are happier to eat the dried food as it stays fresher during the day. This is a brilliant invention and my only regret is that it wasn't invented sooner.

Top Applaws

This is a great product, one of our cats is getting old (19) and needed different food to our other cats. He took no time at all to get used to the feeder, he didn't need all the training that the booklet suggested. Maybe if you have a slightly nervous cat, you would need to take it slow, but the product is great!

Who ate all the pies?

I have three cats, one of whom is a very greedy young lady and another is a very fussy old lady. The youngster would Hoover all the food from the senior citizen's dish, causing a problem on two fronts. The old lady has a different diet to the raw fed kitten, resulting in upset stomachs and excessive weight gain. This product has cured all that, although reluctant to use it at first, my older cat is now hassle free at meals times. Product is well constructed, my only gripe is there are no batteries included- at this price there really should be!

A godsend!

Our young cats would forever bully our lovely 17 year old delicate lady off her food so she would miss out, but now she takes great delight in thumbing her nose at them as she walks away and her plate closes, denying them entry. And believe me, they have tried every which way to get in. It's an expensive plate, which put me off at first, but the amount of money I have saved in having to constantly re-feed the older cat has probably already paid for it. Worth it's weight in gold!

couldn't be without it!

an absolutely brilliant item to have in a multicat household where one of them needs to eat different food to the others. Very easy to use and if you do exactly as instructions your cat will be eating from it in no time at all. so gald it was invented!!

Reviews from other countries

Comedero automático 400 ml

It has built-in obsolescence

The feeder itself is great if you have several cats with different types of food, but after 3-4 years it stops working. This has already happened to me with two of them. The circuit board, which is the "brain" of the device, stops working and it just doesn't work anymore.

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Automat na krmení 400 ml

Unsatisfactory

Unfortunately, this bowl was apparently designed by people who don’t own cats. It’s not well thought out. A cat that shouldn’t be eating from the bowl can easily get to the food along with the right cat. Either it stands next to it or comes from the side. The lid closes slowly after the right cat leaves, even at the highest speed setting. The batteries run out quickly. One of the two bowls I have is very noisy.

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Voerautomaat 400 ml - SureFeed Microchip Voerautomaat

Expensive for what you get, works alright

These feeding bowls broke after 3 years. The lid mechanism was too worn out by then and it wouldn’t open properly anymore. Other than that, it’s a good feeding bowl and the lid responds quickly to the chip. Just a heads up: If you have a strong and fast cat who’s really hungry, they can manage to get their mouth between the lid and the edge with enough speed and push it open again. Now that both bowls are broken, I find them too expensive to buy again.

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Automat na karmę 400 ml

Makes life easier

Bought with my cat in mind, who has chronic food intolerance, needs to take medication, and as if that wasn’t enough, likes to eat in small portions. There’s another cat at home who used to constantly steal her special diet food. After buying this bowl, the problem completely disappeared. My cat got used to it very quickly, practically straight away and without any training programme. The price isn’t low, but it’s absolutely worth it for our peace of mind.

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distributeur de 400 mL

very useful

I bought it for my 15-year-old kitty to stop the two greedy ones I feed from eating her kibble. Training went relatively well and she’s been using it on her own since February. However, she doesn’t like it when I put the double bowl in—she won’t touch the wet food if it’s in the dispenser.

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distributeur de 400 mL

Very satisfied for one of my cats

I bought this feeder for my two cats. It's really convenient to be able to register several microchips. Unfortunately, one of my cats gets scared every time the lid opens, even with the training mode. This option was very helpful for the cat who has now got used to the feeder. It's great to have two types of bowls as well as the little mat. We'll see how long the batteries last, since it does need four of them. But overall, I'm happy with my purchase.

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Comedero automático 400 ml

Regular

I’d like someone to explain to me what good it is for me that the feeder only opens with a microchip if it DOESN’T CLOSE WHEN THE CAT LEAVES. The other cats have plenty of time to come and eat, and if there’s another cat eating—even if it’s not the one with the registered chip—it DOESN’T CLOSE. I guess it’s 'for safety', but honestly, the speed and force with which it closes doesn’t seem like it could hurt any cat. In the end, it doesn’t really fulfil its purpose properly.

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Voerautomaat 400 ml - SureFeed Microchip Voerautomaat

Ideal

Ideal for giving each cat their own food. The kitten figured out how it works after just one day. The adult cat needed three days.

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distributeur de 400 mL

Excellent

When you have cats with different diets, this bowl is brilliant and makes your life so much easier!

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Voerautomaat 400 ml - SureFeed Microchip Voerautomaat

It's okay, but pricey for what you get

I've had the feeder for quite a while now, and I'm pretty happy with it, but for the price you wouldn't expect teething problems, yet there are a few: - Setting it up is tricky because sometimes the feeder doesn't immediately register the chip - The feeder doesn't always open when the cat puts its head under the sensor - Mould: If the food isn't eaten straight away, moisture gets in because the lid is closed, and this causes the rubber to go mouldy. Even if you clean the bowls every day. - Fast cats also get to eat, as the flap stays open

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distributeur de 400 mL

Non-existent after-sales service 😡😡😡

Avoid at all costs, way too fragile and way too expensive 😡😡😡 If you don't need anything, call them.

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Voerautomaat 400 ml - SureFeed Microchip Voerautomaat

Doesn't work when a pet really needs to follow a strict diet

The cat with severe IBD and therefore on a special diet just manages to break into the SureFeed. It was already secured with an extra lid. I was suspicious and set up a camera, and it was clearly visible that he could still steal some kibble. As a result, another serious intestinal inflammation and again a lot of money spent at the vet. The idea is nice, but unfortunately it's not suitable when a cat really can't have any other food.

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Voerautomaat 400 ml - SureFeed Microchip Voerautomaat

Neither the lifespan of the container nor the batteries is accurate

I've had the feeder for 2 years now.. they claim with Duracell batteries it'll last 6 months.. but honestly, it's more like 3 months. And they say the feeder has a lifespan of 6 years.. but really, it's 2 years because the motor has already given up. Also, it's really awkward for a Maine Coon to eat from it because the arch gets in the way a lot. So if you're still thinking about buying it.. DON'T do it for a big cat.

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Voerautomaat 400 ml - SureFeed Microchip Voerautomaat

Fantastic

Costs a bit, but you get something good in return! My cats needed a little time to get used to the feeders, but now it's great—no more eating from each other's bowls, and they can just eat whenever they want without the other cat joining in.

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Futterautomat 400 ml

Serves its purpose, everything else is disappointing

I've been using the machines for 3 months now. The bowls are too deep and the divided one (which I unfortunately need) is way too small. Otherwise, everything is plastic, the required batteries are from the last century – a rechargeable version would be much better – and one of them only works when it feels like it. At least each cat only eats the food meant for them... Price/performance is completely over the top.

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Foderautomat 400 ml

Works well

After training to get my cat used to being comfortable with the flap opening

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Futterautomat 400 ml

Highly recommended

Very good feeder, both of our cats immediately accepted their own one.

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distributeur de 400 mL

Revolutionary

Kibble stays dry, pâté always moist. No more flies buzzing around, no more stealing each other's food. Brilliant.

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