212 reviews forSureFeed Microchip Pet Feeder
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Top local reviews
A Life Changer!
With 3 cats all on different diets, and 2 dogs just waiting in the wings to polish off any leftovers, these feeders have revolutionised my life! Luckily my cats are ruled by their stomachs so accepted the noise of the feeder opening very quickly... All 3 of them within a week! I can now ensure each cat gets their specific food, if any need medication, that's sorted too, and if I go away my cat sitter can be sure of who is eating what and in what quantities! Fabulous investment!
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JUST BRILLIANT!!
My two cats are very nervous so I took the time to very slowly introduce them to their feeders, longer than the instructions suggested. It is a life saver, when one needs medication in their food the other can't nick any, and as one is on a diet I can now weigh out and monitor what he eats. Such a brilliant design, worth every penny and my cats love eating from them! If you have any problems contact their excellent customer service team, really impressed with them.
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Excellent product
Zoey is a nervy cat but loves playing with toys, and I think she believes this is a toy!! I left it open for first few days and got her to go near it by putting a row of Dreamies leading up to where her chip would be recognised. She now opens it up without eating anything just wo watch it open and close!!
Updated review
So I gave this 3 stars previously, as my fat boy was able to reach over the side and steal food as my old girl ate. I contacted Surefeed about this issue and they sent me an after market hood to add to the feeder. Problem solved, fat boy cant reach over the side any longer. As for squeezing in beside the old girl, the hood has also prevented that somehow. So pleased that my old girl can now have all the extra food she needs and can graze all day.
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Brilliant!
I bought these because the pup kept stealing the cat's food and one cat would lick all the juice off her sister's food!
It is a really good product and only got 4 stars because it just won't read the cat's microchips so they've had to wear collars and use the discs intead.
I have since moved to the middle east and we have had a phalax of ants makings an exploratory foray in to the kitchen - the seal has kept the ants out of the dishes! And those ants are tiny, like a grain of sand :D
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Brilliant!
Ordered three as I have one chubster, who needs to lose a lot of weight and one cat who is slim...the other 3 being about the right weight. Chubster was of course eating more than his fair share of the food put down for the others. Registering their microchips was very simple and the training instructions very comprehensive and sensible. All five cats were happily using the cat feeders within a week. Now I can regulate the amount of food for the cat who is on a diet. Great purchase!
Excellent to keep track of food
I have two feeders that I been working for over a year and clean up easily. Absolutely the best feeders I've come across that help me keep track of food and help maintain moisture in the wet food.
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Prevents food theft by neighbourhood cats
The main reason I bought this was to prevent food theft by a couple of the neighbourhood cats but it also helps to keep the food fresher for longer as our cat is a grazer. The training mode is very good, very useful and very effective; there are settings for cautious cats too. It is easy to clean. So, full marks from me.
surefeed cat feeder
Bought 2 of these as have two cats with different feeding needs. Worked for a while but my overweight cat sneaks in to the other feeder and eats with my other cat which is okay. Problem occurs when the registered cat leaves his feeder the bowl lid doesn't close leaving free access to the non-registered cat so useless and doesn't do what says on the tin. Would not recommend this product as expensive and ineffective unless issue is fixed by Manufacturer
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Best thing since sliced bread!!!!!!
My male cat has to have special wet renal food but the female (who eats dry food) loves to eat it and then gets sick. This has been a time-saver as I don't now have to watch over them when they eat. He learnt very quickly how to use it and it's worth it's weight in gold.
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Definitely a life saver
We have two cats, one is a chubby cops and the other has food intolerance so we could not keep both cats without this fab solution. Takes a little effort to get them used to it but even our female (nickname PTSD kitty) got the hang of it. Working well after nearly a year. Lucille, our female has occasionally bullied her way into Ernest's food by holding the flap back with her head, but luckily he has never got into hers as he has the food intolerance. Also great for keeping flies off the food.
Game Changer for Cats with Different Feeding Habits or Food
If you have a super greedy cat and a grazer cat like I do, this product is a must have in your household. I hesitated over the price for quite a while but there is nothing else like it out there. It is quite a big contraption but now I can feed my grazer cat and walk away knowing that the greedy cat will not be able to steal his food as soon as he can (it is very satisfying watching him try). The grazer cat will then be able to eat his food throughout the day as and when he pleases.
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Actual Lifesaver
I was a little skeptical that this was worth nearly £80, but it was so worth it. After about a week of the training mode, cat #1 (who likes to pick at her food throughout the day) had learned how to use it properly, and cat #2 (who is a greedy little fluff) has been desperately trying to work out how to get at the food ever since. Success! Highly recommended.
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Best money spent
I have one elderly, grazing cat, who was getting thinner and thinner, and 3 greedy cats that need dieting. This allows me not to worry that the oldie gets enough food. And he is getting fatter. I really think it has bought him years of life!
Not good if your cats like sharing
I purchased this so my elderly, thin cat could have free access to food without my fat boy eating it all. Took her just 2 weeks to work it, unfortunately fat boy quickly worked it out too. My old girl tolerates fat cat so they are both able to get under the chip reader together! Even if she isn't up to sharing, fat cat is tall enough to reach over the side plate and steal biscuits! So not ideal if you have cats that are friendly with each other or tall enough to reach over the sides.
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Life saver!!
These are the best thing ever! I have one cat with CKD that must not eat regular cat food and two others who have gotten plump from eating the calorie dense renal food that they don't need.
I did need two one for each food type and they are expensive but well worth it. If you have been trying to manually monitor food for cats you know how time consuming it is, you won't look back with these, they are very simple to use as well!
Feeding problem solved
Now little miss greedy cannot eat all the food and little miss picky can eat throughout the day as she wishes
Would suggest consider including batteries in pack
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Needs a quieter motor
Apart from the loud motor alerting greedy cat that model cat is snacking, and waking us up from the hall, this is a great product.
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Great Problem Solver!
Just like everyone else, my cats all have different dietary needs. One is overweight at 7kg, due to helping herself to the others' food; one has recently been put on medication for her arthritis; and the other likes to graze, as and when the mood takes her. I have bought 3 of these products and they truly do what they are designed to do. Only one cat was nervous of the motorised lid, but she eventually overcame that.
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Surefeed update
I now have 2 of this little gems. Stringer has his on a 4 inch high stand to make it easier for him as he is tall, I have also added the RFID tag to help him open the feeder as his microchip does not always work due to his size. So now he is happy and only he eats his food. Dylan and Molly are also happy with the other feeder and have tags on their collars for ease. With a little ingenuity you can make these work for big cats, very happy customer! (See photos)
Reviews from other countries
||Germany
Futterautomat 400 ml
Serves its purpose, everything else is disappointing
I've been using the machines for 3 months now. The bowls are too deep and the divided one (which I unfortunately need) is way too small. Otherwise, everything is plastic, the required batteries are from the last century – a rechargeable version would be much better – and one of them only works when it feels like it. At least each cat only eats the food meant for them... Price/performance is completely over the top.
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View original||Sweden
Foderautomat 400 ml
Works well
After training to get my cat used to being comfortable with the flap opening
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View original||Germany
Futterautomat 400 ml
Highly recommended
Very good feeder, both of our cats immediately accepted their own one.
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View original||France
distributeur de 400 mL
Revolutionary
Kibble stays dry, pâté always moist. No more flies buzzing around, no more stealing each other's food. Brilliant.
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View original||Czechia
Handy little gadget
Works as described. All the cats got used to the feeders very quickly. All it took was to put their favourite pouch inside and let them sniff it. They knew it was there, they just had to figure out how to get to it. A couple of times they jumped when the lid opened, but their desire for their favourite pouch was stronger. There’s no smell of food at all in the flat. I already have 3 feeders for cats on different diets (one tomcat on urinary, another tomcat on no special diet, and two cats on gastrointestinal).
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View original|Switzerland
Futterautomat 400 ml
Cleaning, removal of side windows
Cleaning is a nightmare, there's mould and you can't remove the side windows either. I paid 170 CHF for it, and it's definitely not worth it.
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||Denmark
Sæt: Kattelem Microchip & Hub
Constantly fails
8 out of 10 times, the cats' chip isn't read, even though the batteries are brand new alkaline ones.
The app is also useless, as updates are delayed by several hours.
To be sure the cat can get in, you have to disable the lock and use it as a manual cat flap, which you might as well have bought for 100 kr.
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||Belgium
chatière blanche
Very tight fit for an adult male
Easy to install.
Works well.
It's a shame there doesn't seem to be a LARGE version available.
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||Italy
bianco
Cat flap
The little door works well.. It almost completely lacks instructions for setting the opening and closing times.. It doesn't show whether the cat has gone through and whether it's inside or outside..
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View original||Switzerland
Works perfectly
I've had the feeders for 2 years now and they work perfectly! I accidentally dropped one on the floor and it broke, but that was my fault.
The batteries last a really long time, and the cats accepted the feeders straight away! Now my cat with the special diet can't steal the other cat's food anymore, and vice versa ;-) Best investment ever!
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|Germany
Sureflap weiß
Brilliant cat flap and brilliant service
Cat flap in use with 2 cats for 11 years. Scanning the microchips is easy to understand and do, the flap was installed quickly and works reliably. After 11 years, the 4-way lock has worn out and falls out if a cat goes through too quickly. Had a chat with extremely friendly customer service, and now they're sending me a replacement lock free of charge. There really is still quality and service in Germany. Thanks.
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View original||Netherlands
It takes a bit to figure out how it works, but it works perfectly
Works great.
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View original|Germany
Futterautomat 400 ml
Never again!!!!
Plastic nightmare with completely unsuitable bowls. Constantly breaking and unreliable.
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View original|Belgium
distributeur de 400 mL
Brilliant, even after 8 years of use
I've had them for 8 years now and they're really brilliant! The only thing is that cleaning can be a bit tricky because of all the nooks and crannies, but once you get used to it, it's grand.
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|Belgium
accessoires : 2 bols de remplacement, 450 ml, vert
Missing the partition
I had to order new bowls because the old ones were really worn out over time (8 years), but the new bowls don’t have the divider like before, which is a real shame. The water from the wet food runs into the kibble and the kibble ends up looking awful. So my cat doesn’t want it anymore... I have to throw the food away, which really bothers me.
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View original|Germany
Futterautomat 400 ml
Food thief – NO MORE!
After I adopted a fairly young wildling (~1.5 years old) from the area, word apparently got around in the cat community that there’s a 5-star walk-in buffet at my place, and managing that overnight was pretty time-consuming and cost me a lot of sleep. The Surefeed worked brilliantly – the troublemakers are left standing in front of a locked flap, and the little rascal is much more relaxed now that he knows there’ll still be food later on.
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View original||Germany
Futterautomat 400 ml
Tears of joy from excitement
My senior likes to pace himself with his food. For the past few weeks, we've had a new rescue who inhales anything edible in seconds.
No chance Grandpa can leave his bowl for later anymore.
The automatic feeder was our hope…
It took less than 10 minutes for the senior to figure out how it works. Lid up – favourite treat – done. The feeder is super quiet and registering only took a few seconds.
I'm thrilled.
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View original||Germany
Futterautomat 400 ml
No chance
My three cats have been refusing to eat from the feeders for days now. The lids are still open so they can get used to them first... No idea why they're acting like this?! Really hope this changes soon.
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View original||Italy
400 ml Distributore
Warning, it's a scam!!
Terrible product. While struggling to get my cat used to it, I realised that the mechanism didn’t close when the other cat arrived. Customer service suggested a reset, but it didn’t work. In the end, I never used it because it didn’t work, no refund, no help with exchanging the product. Over €100 down the drain.
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View original||Germany
Sureflap weiß
Overall a good product, but an important note
The flap is well made, and the closing mechanism is fairly quiet too. Installation was easy. But here's an important tip:
The instructions assume it never rains or gets stormy. That's not the case here. Before fitting the outer panel, you should definitely seal all around the cut-out in the door with silicone, otherwise when it rains, water will get into the wide gap between the outer panel and the tunnel and soak through the door from the inside!
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