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Doesn't shut how expected

Got this for our oldest cat so our kitten doesn't eat his food as he's constantly going after it. Saw this and thought oh that's great! It'll shut as soon as our oldest cat will walk away (due to having the tag)... No. It takes over 20 seconds before it even thinks about shutting, by this time our kitten has gotten to the oldests food and eaten a good chunk of it. Sometimes it doesn't even shut at all.

Cats steal easily if they want

The surefeed is good that It most often leta just the programmed chip/cat eat. But it is so easy for the cats to reach on the side and to sneak next to to the one who it is for. To this expensive product lost most of its use. If the makers would have made the side walls larger that could have fixed some of the stealing. Also; the lid closes late after the cat walked away = lot of time to steal food for the other cats. I am a bit disappointed. Sorry to say.

Cats are terrified of it

i have 3 cats - 2 have food alleriges, not the same allergy! Therefore i bought this to try it before buying 3. i have tried it with all 3 of my cats and they are scared of the mechanism. They also dont like something being round the back of their heads when eating, none of my cats hunch down to eat - which meant putting their head through the space to eat wasnt something they were comfortable with i would not recommed buying this product

Reviews from other countries

distributeur de 400 mL

Non-existent after-sales service 😡😡😡

Avoid at all costs, way too fragile and way too expensive 😡😡😡 If you don't need anything, call them.

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Futterautomat 400 ml

Serves its purpose, everything else is disappointing

I've been using the machines for 3 months now. The bowls are too deep and the divided one (which I unfortunately need) is way too small. Otherwise, everything is plastic, the required batteries are from the last century – a rechargeable version would be much better – and one of them only works when it feels like it. At least each cat only eats the food meant for them... Price/performance is completely over the top.

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Futterautomat 400 ml

No chance

My three cats have been refusing to eat from the feeders for days now. The lids are still open so they can get used to them first... No idea why they're acting like this?! Really hope this changes soon.

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distributeur de 400 mL

Box crushed inside the parcel

I have nothing to say about the item itself, it matches my expectations. I ordered several things, including some litter. The outside of the parcel was perfect, but inside, the packaging box for the item was squashed. They should look at securing things better inside the parcels to stop items from moving around. The delivery driver isn’t to blame.

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Futterautomat 400 ml

All three have stopped working

At first, I thought the feeders were great because I have a food thief. First issue: one of the cats had the "Suprachip" and could access all the feeders. That was solvable. Then I noticed that slobber would get into the threads and I couldn’t clean it out. After that, I didn’t use them for a while—they sat in a box for about half a year, and when I wanted to use them again, they were all dead. Even new batteries didn’t help. When they do turn on, the flap doesn’t work.

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Voerautomaat 400 ml - SureFeed Microchip Voerautomaat

Smart cats

The feeder with chip recognition is a clever idea and works as it should (it doesn’t let the other cat in). Pairing it with the chip was very quick and easy. However, my cats are little rascals and simply take the bowl out of the feeder, so they can both nibble from each other’s bowl anyway. It’s a shame, because one cat really needs special diet food and I didn’t want to put the other cat on it unnecessarily. That’s why I bought these feeders, but unfortunately...

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Voerautomaat 400 ml - SureFeed Microchip Voerautomaat

Other cat can still steal

Maybe I just have a very clever cat, but he was still able to steal food. I’ve now fixed it to the floor with self-adhesive Velcro, but if he pushes my other cat away, he quickly grabs a big mouthful and goes off to eat it somewhere else at his leisure. The result is that my other cat actually doesn’t dare to eat on her own… but she eats little bits throughout the day, while the other one eats everything in one go, so I can’t just leave her food out either.

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