Customer Support

We’re always happy to help

Please note that our contact number has been updated! Do you have a question - take a look at these FAQs:

Orders

Claims & Returns

Payment

Delivery

Customer Account

Benefits & Shop

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or take a look at the FAQs above

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Please have your customer or order number ready as this will enable us to deal with your query more quickly. You will find both numbers on your invoice or under "my zooplus"

Our Customer Service Team is available:

Monday to Friday: 8am - 5pm
Saturday: 8am - 2pm

0044 186 595 13 01