SureFeed Microchip Pet Feeder

The feeder is great but the plastic bowls are not great. Found over time that the rubber seal can get mouldy marks which are impossible to use. Also can cause miliary dermatitis on some cats on the chin. I've got replacement Stainless steel bowls but the rubber seals came off after a few weeks and left very sharp edges on the bowls so was disappointing.

Had this feeder for nearly a year now as I have a greedy overweight cat and it’s really helped her lose weight. My main issue is with the accessories which not worth the money. Both my cats started suffering with feline acne when using the plastic bowls so I bought the ridiculously expensive stainless steel ones, this didn’t resolve the issue as they still have the rubber seal around the edge. I have now resolved the issue by purchasing the Trixie oval ceramic bowls which fit fine in the feeder.

Purchased two, one one stopped opening for me and my cat. After 1 year. But otherwise they been fantastic

This feeder worked great for one of my cats (Eevee) and not so good for the other cat (Elsa) We think maybe Elsa’s microchip is further down than Eevee’s, or maybe she’s just so big she has to step right into the feeder to activate the sensor, where as Eevee is barely near it and the feeder opens. It’s not realistic for Elsa to realise she has to step that far into the feeder to get her food. We added Elsa to Eevee’s feeder to check the feeder wasn’t faulty, and had the same issue.

I feel slightly guilty giving this a so-so review - the product seems to work perfectly, but it was a complete waste of money for us. The cat that is the main reason we got it - he's getting bullied out of his food - won't go near it. He is intimidated by the noise and hates having something over his head. He'd rather go hungry than use it. I should have known better! We'll have to try to sell it on, I guess.

I purchased this so my elderly, thin cat could have free access to food without my fat boy eating it all. Took her just 2 weeks to work it, unfortunately fat boy quickly worked it out too. My old girl tolerates fat cat so they are both able to get under the chip reader together! Even if she isn't up to sharing, fat cat is tall enough to reach over the side plate and steal biscuits! So not ideal if you have cats that are friendly with each other or tall enough to reach over the sides.

I had to order new bowls because the old ones were really worn out over time (8 years), but the new bowls don’t have the divider like before, which is a real shame. The water from the wet food runs into the kibble and the kibble ends up looking awful. So my cat doesn’t want it anymore... I have to throw the food away, which really bothers me.

The idea is good, but unfortunately this feeder doesn’t work with two cats on different diets. One cat can eat from the other’s bowl through the back as soon as the flaps are open. That’s not ideal if one cat is overweight and the other has an allergy and needs hypoallergenic food. Also, the flaps often don’t work properly, they either stay shut or remain open. In short, it’s unusable for us and a waste of money.

I bought the SureFeed for my two cats: the female eats slowly, while the male is very greedy and used to eat her portion too. At first it worked quite well and the female got used to it straight away. However, the male often interferes, comes over when it opens and pushes it aside. I had to buy an accessory to close the back because he managed to squeeze in. Now he blocks the lid as it closes, leaving it open. I'm not satisfied considering the price.

I’ve had the flap installed since January now. When everything works, it’s really good. Especially because it’s nice and big. I don’t want my cats going out at night. Unfortunately, the set time keeps resetting, so sometimes I find the cats outside again in the morning.

We bought two bowls when they were first released and were very satisfied – the bowls lasted not just for each cat reliably, but a whole 7 years. With our third cat and the purchase of a third bowl, I noticed this one only lasted 3 years. I’ve noticed so many changes and have to say the company has cut production costs, unfortunately at the expense of quality. If the quality was still the same, I would have bought again. But now I’m looking for new suppliers.

We have a cat who is allergic to chicken. This feeder stops her from eating the food meant for our youngest. However, our youngest has developed an interest in the senior ladies’ food. Every night, she breaks open the machine and eats the special feed in the house. She doesn’t sneak food from the side, but instead breaks in with her paw from the front. It’s pretty annoying to wake up and find it open and the bowl pulled out, when it’s supposed to be locked.

We have had this cat flap for a little over a year now. Our cat managed to open the previous cat flap, so it was time to buy one that closes better. But our cat can open this one too. He puts his head—and his chip—by the reader until he hears the lock click, then uses his claw to pull the flap forward and get through. Knowing that a fox walks around here at night, I had hoped to keep the cat inside, but no luck. Clever cat. Other than that, it’s a fine flap.

The feeder arrived used, it was a nightmare to reset it, now it works but the lid doesn’t quite close properly... I’m thinking of replacing it.

My cats quickly figured out how to eat together, so the trick doesn't really work anymore.

The dispenser works well, but the speed that's supposed to be the fastest for closing the bowl has some issues. The delay can vary, which is a problem when you have another pet trying to steal kibble from it.