Privacy & Data Protection

Dear zooplus customers, dear visitors to the zooplus website, protecting your personal data is very important to us. The following information explains which data we collect and process in connection with your use of our website.


Data Protection Information

A. General information about data protection at zooplus

B. Data Processing on the zooplus website

C. Data Processing when using online shops

D. Customer Communication Data Processing

E. Your Rights

You have the right to request confirmation from zooplus at any time as to whether we are processing your personal data and the right to receive information about this personal data. You also have the right to correct, delete and restrict data processing, as well as the right to object to the processing of personal data at any time, or to revoke your consent for data processing at any time or to request the transfer of data.

For any information needs or requests, revocations or objections to the processing of data, please contact zooplus Customer Care or send an email to our Data Protection Officer. In addition, you have the right to complain to a supervisory authority if violations of privacy should occur.

F. Notes on specific rights of objection

You have the right to object at any time, for reasons arising from a specific situation, to the processing of your personal data, on the legal basis of: GDPR Article 6, (1) (e) or (f) in accordance with GDPR Article 21. We will cease processing of your personal data unless we can provide compelling protection reasons for processing which outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims. If you wish to exercise your right to objection, please contact zooplus Customer Care.

Status of this Privacy & Data Protection Policy: 10.11.2021