Top local reviews
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Fantastic product
I couldn't be any happier with my feeders. I have a cat with kidney disease and medication in his food. I can safely now feed him his food knowing the girls won't get it and also he can't eat the girls food. It also makes me aware of when he's gone off his food and how much he has eaten. It has been such a great investment
Stops the cats not the sneaky dog!!
Our dog has gone to extreme lengths to beat this product. Such as throwing the feeders down the stairs, so we moved the feeders downstairs... (They still work)... He now sticks his tongue under the lid and sneaks the cat biscuits out... Still amazing product though, stops other cats sneaking each others food.. Just have a very determined dog!! Looking to buy more for our kittens.
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Excellent but one of our cats has found the loop-hole
We have 3 cats, one needs a special diet and the other two are very greedy and will eat any food in any tray. These feeders stop greedy cats and ours have lost about 100g per month for the past few months. They really have revolutionised the feeding of our cats who now only get what they should. Worth the money. However 1 cat manages to scoop food from the side of another feeder and he also moves next to a feeding cat and helps himself to their food! So they are not fully cat proof, but close.
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Piece of mind at last!
I was a little concerned about how well our cats would take to their SureFeed Microchip Pet Feeders, but to my surprise, it took almost no time at all, even for our scaredy cat! Although this feeder is a bit on the expensive side, particularly when you need more than one, I have found the piece of mind of knowing both our of cats are getting all of their food well worth the cost. The only downsides I've found is that the bowls aren't dishwasher safe, and rechargeable batteries cannot be used.
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Disappointed
It was fine at the beginning, my cats learned to eat from it. I have bought two and one stopped working completely. The light is dark and the lid does not open. The second one is not reliable, it lets the cat eat sometimes, but sometimes it shows green light, but does not open. I have tried to return it now, Zooplus told me to contact the manufacturer. I did, but they answered in German. Not sure if i will ever get the money back.
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Almost perfect
Works perfectly, although even the fastest close speed is too slow for my greedy chonker so I’ve had to place it on the top of the cat tree where only one cat can get to it at a time.
The only criticism I have is that the plastic bowls have given my kitten acne on his chin despite the clear film on them presumably designed to prevent the problem. I’ve found a small ceramic one which fits instead, but it would be good if a ceramic bowl was available to purchase separately.
Really great
Transformed our lives - no more having to monitor cat meal times. They have both completely taken to them and it keeps the flies off in the summer.
Follow the instructions to introdice them gradually.
Only shame is that it's battery powered - a mains powered option would be even better.
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Stops the boss looting his nosh.
Love this. Trained him within 36 hours using grazing feeding method. Surprisingly easy for a floof who is still spooked by his own tail.
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Stopped my sneaky thief!
We have a 3 cat household and each cat has a carefully managed diet to maintain their svelte figures.This pet feeder has ensured that the two who are grazers, get their food when they want and has stopped the third from sneaking in and clearing up.
It is possible to purchase a back cover should it be necessary to stop others helping themselves.
It was really easy to train them to use it, even my timid cat only took 4 days to master it.
It's not cheap but for us is worth every penny.
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Works so well
I've had it for a few months and very happy so far. One of my cats is overweight and the other one isn't and likes to graze throughout the day. For the setup all I had to do was insert batteries and place my slim cat underneath the scanning piece. I also adjusted the interval so the lid closes very quickly and the other cat doesn't have a chance to steal. It's been working very reliably.
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Genius
My two cats have adapted to this feeding bowl, brilliantly. Easy to keep clean, lovely design. Highly recommended.
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Cats steal easily if they want
The surefeed is good that It most often leta just the programmed chip/cat eat. But it is so easy for the cats to reach on the side and to sneak next to to the one who it is for. To this expensive product lost most of its use.
If the makers would have made the side walls larger that could have fixed some of the stealing. Also; the lid closes late after the cat walked away = lot of time to steal food for the other cats.
I am a bit disappointed. Sorry to say.
Solves the problem
We already had a very small yorkiepoo who is not greedy but as getting a new bsh. kitten needed to know that each were getting their own food so bought this feeder. Our kitten came microchipped so we set it up for him only , no training needed he worked it out for himself and happily eats from it freely and both get their full food needs met. One of the best things I have ever bought.
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Worth every penny for multi-cat households!
We got two of these after recently adopting a 2nd cat, and realising they were dipping into each other's food.
Our piggy tabby is a whopping 7.8kg (prob not helped by stealing the new cat's food for 2 months), so needs to go on a diet.
The feeders are not particularly noisy, with a gentle action, so we went from training 1 to normal use in 24hrs, they both got the hang of it straight away.
They're great! Pricey but worth it not to end up with one fat diabetic cat, and one under-nourished!
Brilliant solution for different diets
Having cats on renal diets and new kittens, I was exhausted policing meal times and trying to keep everyone eating the correct diet. This was an expensive but necessary solution which is so far working great for us. Cats learnt quickly using the built in training program which guides them gradually into using the feeder. Easy to set up and you can add up to 32 cats per feeder, providing all have either a microchip or a tag on their collar. (Additional tags can be purchased). Love it!
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Pointless
Cat learnt how to use it straight away. Other cats can just reach over it from the side or stand next to each other and feed simultaneously. If you have a slightly aggressive eater then this becomes completely pointless.
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Feeding is now manageable
My three cats needed to be fed separately as one was overweight. He was eating the food for the other cats. The other two are grazers and were losing weight. Now I can feed all of them tdifferent foods. I put big kitty feeder in a different room as he is aggressive and tries to push the others away from their bowls. But they all learned within a week that the lids open for them. Yes, expensive but so worth it and very easy to set up.
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SureFeed Microchip feeder
We have three of these for our cats which 2 are on special food and medication, so makes it easy, all 3 learn quite quickly how to use them the only reason for not giving 5 stars, is that our 3 are out door cats, and after having a dust bath, the feeders get really dirty and because of all the nooks and crannies you can't get them completely clean as you can't take the sides off to clean under them.
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Worked for one cat but not the other :(
This feeder worked great for one of my cats (Eevee) and not so good for the other cat (Elsa)
We think maybe Elsa’s microchip is further down than Eevee’s, or maybe she’s just so big she has to step right into the feeder to activate the sensor, where as Eevee is barely near it and the feeder opens. It’s not realistic for Elsa to realise she has to step that far into the feeder to get her food.
We added Elsa to Eevee’s feeder to check the feeder wasn’t faulty, and had the same issue.
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Eventually....
Bought 2 of these as have fat boy, Max, (on fat boy diet food) and got 2 kittens (on kitten growing food). Guess which food Max preferred! Kittens took less than 24 hours to figure theirs out. Max is an incredibly scared boy due to being weaned too early and at the grand old age of 12 wondered if he’d ever get it. Ended up contacting the company for advice and after 11 months (!!) we are fully functional. Feeding time is no longer something we dread.
Reviews from other countries
||Spain
Comedero automático 400 ml
It has built-in obsolescence
The feeder itself is great if you have several cats with different types of food, but after 3-4 years it stops working. This has already happened to me with two of them. The circuit board, which is the "brain" of the device, stops working and it just doesn't work anymore.
This review has been translated.
View original||Czechia
Automat na krmení 400 ml
Unsatisfactory
Unfortunately, this bowl was apparently designed by people who don’t own cats. It’s not well thought out. A cat that shouldn’t be eating from the bowl can easily get to the food along with the right cat. Either it stands next to it or comes from the side. The lid closes slowly after the right cat leaves, even at the highest speed setting. The batteries run out quickly. One of the two bowls I have is very noisy.
This review has been translated.
View original|Netherlands
Voerautomaat 400 ml - SureFeed Microchip Voerautomaat
Expensive for what you get, works alright
These feeding bowls broke after 3 years. The lid mechanism was too worn out by then and it wouldn’t open properly anymore. Other than that, it’s a good feeding bowl and the lid responds quickly to the chip.
Just a heads up: If you have a strong and fast cat who’s really hungry, they can manage to get their mouth between the lid and the edge with enough speed and push it open again.
Now that both bowls are broken, I find them too expensive to buy again.
This review has been translated.
View original|Poland
Automat na karmę 400 ml
Makes life easier
Bought with my cat in mind, who has chronic food intolerance, needs to take medication, and as if that wasn’t enough, likes to eat in small portions. There’s another cat at home who used to constantly steal her special diet food. After buying this bowl, the problem completely disappeared. My cat got used to it very quickly, practically straight away and without any training programme. The price isn’t low, but it’s absolutely worth it for our peace of mind.
This review has been translated.
View original||France
distributeur de 400 mL
very useful
I bought it for my 15-year-old kitty to stop the two greedy ones I feed from eating her kibble. Training went relatively well and she’s been using it on her own since February. However, she doesn’t like it when I put the double bowl in—she won’t touch the wet food if it’s in the dispenser.
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This review is based on a verified purchase.
distributeur de 400 mL
Very satisfied for one of my cats
I bought this feeder for my two cats. It's really convenient to be able to register several microchips. Unfortunately, one of my cats gets scared every time the lid opens, even with the training mode. This option was very helpful for the cat who has now got used to the feeder.
It's great to have two types of bowls as well as the little mat. We'll see how long the batteries last, since it does need four of them. But overall, I'm happy with my purchase.
This review has been translated.
View original|Spain
Comedero automático 400 ml
Regular
I’d like someone to explain to me what good it is for me that the feeder only opens with a microchip if it DOESN’T CLOSE WHEN THE CAT LEAVES. The other cats have plenty of time to come and eat, and if there’s another cat eating—even if it’s not the one with the registered chip—it DOESN’T CLOSE. I guess it’s 'for safety', but honestly, the speed and force with which it closes doesn’t seem like it could hurt any cat. In the end, it doesn’t really fulfil its purpose properly.
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View originalVerified purchase
This review is based on a verified purchase.
Voerautomaat 400 ml - SureFeed Microchip Voerautomaat
Ideal
Ideal for giving each cat their own food. The kitten figured out how it works after just one day. The adult cat needed three days.
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View original||Belgium
distributeur de 400 mL
Excellent
When you have cats with different diets, this bowl is brilliant and makes your life so much easier!
This review has been translated.
View original|Netherlands
Voerautomaat 400 ml - SureFeed Microchip Voerautomaat
It's okay, but pricey for what you get
I've had the feeder for quite a while now, and I'm pretty happy with it, but for the price you wouldn't expect teething problems, yet there are a few:
- Setting it up is tricky because sometimes the feeder doesn't immediately register the chip
- The feeder doesn't always open when the cat puts its head under the sensor
- Mould: If the food isn't eaten straight away, moisture gets in because the lid is closed, and this causes the rubber to go mouldy. Even if you clean the bowls every day.
- Fast cats also get to eat, as the flap stays open
This review has been translated.
View original||France
distributeur de 400 mL
Non-existent after-sales service 😡😡😡
Avoid at all costs, way too fragile and way too expensive 😡😡😡 If you don't need anything, call them.
This review has been translated.
View original||Netherlands
Voerautomaat 400 ml - SureFeed Microchip Voerautomaat
Doesn't work when a pet really needs to follow a strict diet
The cat with severe IBD and therefore on a special diet just manages to break into the SureFeed. It was already secured with an extra lid. I was suspicious and set up a camera, and it was clearly visible that he could still steal some kibble. As a result, another serious intestinal inflammation and again a lot of money spent at the vet. The idea is nice, but unfortunately it's not suitable when a cat really can't have any other food.
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View original||Netherlands
Voerautomaat 400 ml - SureFeed Microchip Voerautomaat
Neither the lifespan of the container nor the batteries is accurate
I've had the feeder for 2 years now.. they claim with Duracell batteries it'll last 6 months.. but honestly, it's more like 3 months.
And they say the feeder has a lifespan of 6 years.. but really, it's 2 years because the motor has already given up.
Also, it's really awkward for a Maine Coon to eat from it because the arch gets in the way a lot.
So if you're still thinking about buying it.. DON'T do it for a big cat.
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View original||Netherlands
Voerautomaat 400 ml - SureFeed Microchip Voerautomaat
Fantastic
Costs a bit, but you get something good in return! My cats needed a little time to get used to the feeders, but now it's great—no more eating from each other's bowls, and they can just eat whenever they want without the other cat joining in.
This review has been translated.
View original||Germany
Futterautomat 400 ml
Serves its purpose, everything else is disappointing
I've been using the machines for 3 months now. The bowls are too deep and the divided one (which I unfortunately need) is way too small. Otherwise, everything is plastic, the required batteries are from the last century – a rechargeable version would be much better – and one of them only works when it feels like it. At least each cat only eats the food meant for them... Price/performance is completely over the top.
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View original||Sweden
Foderautomat 400 ml
Works well
After training to get my cat used to being comfortable with the flap opening
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View original||Germany
Futterautomat 400 ml
Highly recommended
Very good feeder, both of our cats immediately accepted their own one.
This review has been translated.
View original||France
distributeur de 400 mL
Revolutionary
Kibble stays dry, pâté always moist. No more flies buzzing around, no more stealing each other's food. Brilliant.
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