Top local reviews
Stops the cats not the sneaky dog!!
Our dog has gone to extreme lengths to beat this product. Such as throwing the feeders down the stairs, so we moved the feeders downstairs... (They still work)... He now sticks his tongue under the lid and sneaks the cat biscuits out... Still amazing product though, stops other cats sneaking each others food.. Just have a very determined dog!! Looking to buy more for our kittens.
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Excellent but one of our cats has found the loop-hole
We have 3 cats, one needs a special diet and the other two are very greedy and will eat any food in any tray. These feeders stop greedy cats and ours have lost about 100g per month for the past few months. They really have revolutionised the feeding of our cats who now only get what they should. Worth the money. However 1 cat manages to scoop food from the side of another feeder and he also moves next to a feeding cat and helps himself to their food! So they are not fully cat proof, but close.
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Piece of mind at last!
I was a little concerned about how well our cats would take to their SureFeed Microchip Pet Feeders, but to my surprise, it took almost no time at all, even for our scaredy cat! Although this feeder is a bit on the expensive side, particularly when you need more than one, I have found the piece of mind of knowing both our of cats are getting all of their food well worth the cost. The only downsides I've found is that the bowls aren't dishwasher safe, and rechargeable batteries cannot be used.
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Disappointed
It was fine at the beginning, my cats learned to eat from it. I have bought two and one stopped working completely. The light is dark and the lid does not open. The second one is not reliable, it lets the cat eat sometimes, but sometimes it shows green light, but does not open. I have tried to return it now, Zooplus told me to contact the manufacturer. I did, but they answered in German. Not sure if i will ever get the money back.
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Almost perfect
Works perfectly, although even the fastest close speed is too slow for my greedy chonker so I’ve had to place it on the top of the cat tree where only one cat can get to it at a time.
The only criticism I have is that the plastic bowls have given my kitten acne on his chin despite the clear film on them presumably designed to prevent the problem. I’ve found a small ceramic one which fits instead, but it would be good if a ceramic bowl was available to purchase separately.
Really great
Transformed our lives - no more having to monitor cat meal times. They have both completely taken to them and it keeps the flies off in the summer.
Follow the instructions to introdice them gradually.
Only shame is that it's battery powered - a mains powered option would be even better.
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Stops the boss looting his nosh.
Love this. Trained him within 36 hours using grazing feeding method. Surprisingly easy for a floof who is still spooked by his own tail.
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Stopped my sneaky thief!
We have a 3 cat household and each cat has a carefully managed diet to maintain their svelte figures.This pet feeder has ensured that the two who are grazers, get their food when they want and has stopped the third from sneaking in and clearing up.
It is possible to purchase a back cover should it be necessary to stop others helping themselves.
It was really easy to train them to use it, even my timid cat only took 4 days to master it.
It's not cheap but for us is worth every penny.
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Works so well
I've had it for a few months and very happy so far. One of my cats is overweight and the other one isn't and likes to graze throughout the day. For the setup all I had to do was insert batteries and place my slim cat underneath the scanning piece. I also adjusted the interval so the lid closes very quickly and the other cat doesn't have a chance to steal. It's been working very reliably.
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Genius
My two cats have adapted to this feeding bowl, brilliantly. Easy to keep clean, lovely design. Highly recommended.
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Cats steal easily if they want
The surefeed is good that It most often leta just the programmed chip/cat eat. But it is so easy for the cats to reach on the side and to sneak next to to the one who it is for. To this expensive product lost most of its use.
If the makers would have made the side walls larger that could have fixed some of the stealing. Also; the lid closes late after the cat walked away = lot of time to steal food for the other cats.
I am a bit disappointed. Sorry to say.
Solves the problem
We already had a very small yorkiepoo who is not greedy but as getting a new bsh. kitten needed to know that each were getting their own food so bought this feeder. Our kitten came microchipped so we set it up for him only , no training needed he worked it out for himself and happily eats from it freely and both get their full food needs met. One of the best things I have ever bought.
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Worth every penny for multi-cat households!
We got two of these after recently adopting a 2nd cat, and realising they were dipping into each other's food.
Our piggy tabby is a whopping 7.8kg (prob not helped by stealing the new cat's food for 2 months), so needs to go on a diet.
The feeders are not particularly noisy, with a gentle action, so we went from training 1 to normal use in 24hrs, they both got the hang of it straight away.
They're great! Pricey but worth it not to end up with one fat diabetic cat, and one under-nourished!
Brilliant solution for different diets
Having cats on renal diets and new kittens, I was exhausted policing meal times and trying to keep everyone eating the correct diet. This was an expensive but necessary solution which is so far working great for us. Cats learnt quickly using the built in training program which guides them gradually into using the feeder. Easy to set up and you can add up to 32 cats per feeder, providing all have either a microchip or a tag on their collar. (Additional tags can be purchased). Love it!
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Pointless
Cat learnt how to use it straight away. Other cats can just reach over it from the side or stand next to each other and feed simultaneously. If you have a slightly aggressive eater then this becomes completely pointless.
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Feeding is now manageable
My three cats needed to be fed separately as one was overweight. He was eating the food for the other cats. The other two are grazers and were losing weight. Now I can feed all of them tdifferent foods. I put big kitty feeder in a different room as he is aggressive and tries to push the others away from their bowls. But they all learned within a week that the lids open for them. Yes, expensive but so worth it and very easy to set up.
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SureFeed Microchip feeder
We have three of these for our cats which 2 are on special food and medication, so makes it easy, all 3 learn quite quickly how to use them the only reason for not giving 5 stars, is that our 3 are out door cats, and after having a dust bath, the feeders get really dirty and because of all the nooks and crannies you can't get them completely clean as you can't take the sides off to clean under them.
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Worked for one cat but not the other :(
This feeder worked great for one of my cats (Eevee) and not so good for the other cat (Elsa)
We think maybe Elsa’s microchip is further down than Eevee’s, or maybe she’s just so big she has to step right into the feeder to activate the sensor, where as Eevee is barely near it and the feeder opens. It’s not realistic for Elsa to realise she has to step that far into the feeder to get her food.
We added Elsa to Eevee’s feeder to check the feeder wasn’t faulty, and had the same issue.
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Eventually....
Bought 2 of these as have fat boy, Max, (on fat boy diet food) and got 2 kittens (on kitten growing food). Guess which food Max preferred! Kittens took less than 24 hours to figure theirs out. Max is an incredibly scared boy due to being weaned too early and at the grand old age of 12 wondered if he’d ever get it. Ended up contacting the company for advice and after 11 months (!!) we are fully functional. Feeding time is no longer something we dread.
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Pet Feeder
I have 2 timid cats and it took them 2 weeks to eventually get used to the full opening of the lid. if you follow the instructions for each setting, it certainly works - be patient and guided by your cats.
With our recent hot weather, the food has kept fresh and free from any fly visitors - we all love it.
I am very happy with this product and is reasonably priced too.
Reviews from other countries
||Germany
Sureflap grau / weiß
Cat flap opens with a big delay or sometimes not at all
The cat flap opens from the inside without any issues. From outside to inside, it should react to the chip straight away and open. But it doesn’t do that. It opens with a big delay, so my cat won’t go from outside to inside. Unfortunately, I’m not happy with it.
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||Netherlands
Voerautomaat 400 ml - SureFeed Microchip Voerautomaat
Fantastic
Costs a bit, but you get something good in return! My cats needed a little time to get used to the feeders, but now it's great—no more eating from each other's bowls, and they can just eat whenever they want without the other cat joining in.
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||Austria
Sureflap weiß
Absolutely delighted
At first I had to practice a bit and it took a few days for my cats to figure it out, but now it works brilliantly and takes so much stress off all of us. I chose the larger flap. I have a Norwegian Forest Cat mixed with Maine Coon and apparently a purebred Maine Coon. In any case, I think the size is perfect for both of them and I’d definitely recommend going for the bigger flap if you have larger cats. And yes, the mechanism is actually a bit noisy.
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View original||Germany
Futterautomat 400 ml
Serves its purpose, everything else is disappointing
I've been using the machines for 3 months now. The bowls are too deep and the divided one (which I unfortunately need) is way too small. Otherwise, everything is plastic, the required batteries are from the last century – a rechargeable version would be much better – and one of them only works when it feels like it. At least each cat only eats the food meant for them... Price/performance is completely over the top.
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View original||Sweden
Foderautomat 400 ml
Works well
After training to get my cat used to being comfortable with the flap opening
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View original||Germany
Futterautomat 400 ml
Highly recommended
Very good feeder, both of our cats immediately accepted their own one.
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View original||France
distributeur de 400 mL
Revolutionary
Kibble stays dry, pâté always moist. No more flies buzzing around, no more stealing each other's food. Brilliant.
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View original||Czechia
Handy little gadget
Works as described. All the cats got used to the feeders very quickly. All it took was to put their favourite pouch inside and let them sniff it. They knew it was there, they just had to figure out how to get to it. A couple of times they jumped when the lid opened, but their desire for their favourite pouch was stronger. There’s no smell of food at all in the flat. I already have 3 feeders for cats on different diets (one tomcat on urinary, another tomcat on no special diet, and two cats on gastrointestinal).
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View original|Switzerland
Futterautomat 400 ml
Cleaning, removal of side windows
Cleaning is a nightmare, there's mould and you can't remove the side windows either. I paid 170 CHF for it, and it's definitely not worth it.
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||Denmark
Sæt: Kattelem Microchip & Hub
Constantly fails
8 out of 10 times, the cats' chip isn't read, even though the batteries are brand new alkaline ones.
The app is also useless, as updates are delayed by several hours.
To be sure the cat can get in, you have to disable the lock and use it as a manual cat flap, which you might as well have bought for 100 kr.
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||Belgium
chatière blanche
Very tight fit for an adult male
Easy to install.
Works well.
It's a shame there doesn't seem to be a LARGE version available.
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View original||Italy
bianco
Cat flap
The little door works well.. It almost completely lacks instructions for setting the opening and closing times.. It doesn't show whether the cat has gone through and whether it's inside or outside..
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View original||Switzerland
Sparpaket: 2 x 400 ml Futterautomat
Works perfectly
I've had the feeders for 2 years now and they work perfectly! I accidentally dropped one on the floor and it broke, but that was my fault.
The batteries last a really long time, and the cats accepted the feeders straight away! Now my cat with the special diet can't steal the other cat's food anymore, and vice versa ;-) Best investment ever!
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|Germany
Sureflap weiß
Brilliant cat flap and brilliant service
Cat flap in use with 2 cats for 11 years. Scanning the microchips is easy to understand and do, the flap was installed quickly and works reliably. After 11 years, the 4-way lock has worn out and falls out if a cat goes through too quickly. Had a chat with extremely friendly customer service, and now they're sending me a replacement lock free of charge. There really is still quality and service in Germany. Thanks.
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View original||Netherlands
It takes a bit to figure out how it works, but it works perfectly
Works great.
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View original|Germany
Futterautomat 400 ml
Never again!!!!
Plastic nightmare with completely unsuitable bowls. Constantly breaking and unreliable.
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View original|Belgium
distributeur de 400 mL
Brilliant, even after 8 years of use
I've had them for 8 years now and they're really brilliant! The only thing is that cleaning can be a bit tricky because of all the nooks and crannies, but once you get used to it, it's grand.
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|Belgium
accessoires : 2 bols de remplacement, 450 ml, vert
Missing the partition
I had to order new bowls because the old ones were really worn out over time (8 years), but the new bowls don’t have the divider like before, which is a real shame. The water from the wet food runs into the kibble and the kibble ends up looking awful. So my cat doesn’t want it anymore... I have to throw the food away, which really bothers me.
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View original|Germany
Futterautomat 400 ml
Food thief – NO MORE!
After I adopted a fairly young wildling (~1.5 years old) from the area, word apparently got around in the cat community that there’s a 5-star walk-in buffet at my place, and managing that overnight was pretty time-consuming and cost me a lot of sleep. The Surefeed worked brilliantly – the troublemakers are left standing in front of a locked flap, and the little rascal is much more relaxed now that he knows there’ll still be food later on.
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View original||Germany
Futterautomat 400 ml
Tears of joy from excitement
My senior likes to pace himself with his food. For the past few weeks, we've had a new rescue who inhales anything edible in seconds.
No chance Grandpa can leave his bowl for later anymore.
The automatic feeder was our hope…
It took less than 10 minutes for the senior to figure out how it works. Lid up – favourite treat – done. The feeder is super quiet and registering only took a few seconds.
I'm thrilled.
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