Top local reviews
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Automatic Feeder 400ml (+ Grey Bowls, Mat & RFID Tag)
Fantastic product
Bought 2 for my greedy Maine Coon and Radgoll, who graze feeds. Maine coon was eating everything and my Ragdoll was losing weight. Company are brilliant when anything goes wrong. I bought extra bowls online that are readily available, I like the stainless steel ones. Complete game changer.
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Automatic Feeder 400ml (+ Grey Bowls, Mat & RFID Tag)
Worth every penny
Wish I bought it sooner. I’ve got two very opposite cats, one who’s not fussed about food what so ever and will take hours and hours to eat & the other who is an XXXL boy who will hoover everything in seconds. This has been an absolute game changer for us.
I will admit it took about 6 months to get him completely comfortable to use it but we got there in the end. He’s now back up to a healthy weight. I will say my XXXL cat has now dropped a few waistband sizes too. Brilliant. 😂
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Automatic Feeder 400ml (+ Grey Bowls, Mat & RFID Tag)
faulty
Total scam. It only lasted two months. I contacted the company, but they didn't even bother to reply.
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Automatic Feeder 400ml (+ Grey Bowls, Mat & RFID Tag)
Needs better bowls
The feeder is great but the plastic bowls are not great. Found over time that the rubber seal can get mouldy marks which are impossible to use. Also can cause miliary dermatitis on some cats on the chin. I've got replacement Stainless steel bowls but the rubber seals came off after a few weeks and left very sharp edges on the bowls so was disappointing.
Breaks down
I bought two of these and one stopped working after a few months, received a replacement and now the other one has stopped working after 16 months. The internal construction is plastic and the components snap internally that rise and close the lid. The motor has stopped lifting the lid. Great when they work but poor design means they don’t last which means £ is not worth it for just over 16 months use.
A great product
A game changer! My grazing cat can now happily come and eat whenever she wants. And it has also totally changed the eating habits of my greedy cat who now has started grazing too, who would have thought. A great product.
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Worth every penny!!!
I have struggled for years with a neighbours cats getting in my house and stealing my cats food. I have spent a fortune on many things to prevent this. One been a cat hut for over 200 pound with a microchip cat flap, unfortunately my cat is too timd to use this. I was a bit reluctant to buy this at first, but after a few weeks of training she is finally using this confidently and I can nip upstairs with my windows open without a care in the world. I also don't have to worry about flys.
Great product!
Bought this for a cat that picks at her food who has a cat brother that swoops in as soon as her back is turned.
So far it’s been a revelation! Followed the training plan and she was used to it in a few days which surprised us.
Now we are no longer putting her food down and picking it up many, many times a day to stop the other cat hoovering it up and becoming overweight.
It’s pricey but worth every penny so far. Wish I’d found it sooner.
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Excellent!
The microchip feeder is brilliant. We ordered a couple after one of our cats was prescribed a hypoallergenic diet. The feeder is easy to program, quiet and it keeps the food fresh for longer. Both cats started using them straight away with no problems.
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Doesn't shut how expected
Got this for our oldest cat so our kitten doesn't eat his food as he's constantly going after it. Saw this and thought oh that's great! It'll shut as soon as our oldest cat will walk away (due to having the tag)... No. It takes over 20 seconds before it even thinks about shutting, by this time our kitten has gotten to the oldests food and eaten a good chunk of it. Sometimes it doesn't even shut at all.
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Great product, shame i waited so long to get them.
I purchased two of these as one of my cat kept eating out of my others food bowl. These have worked a treat. One of the cats is deaf so they had no issue however the other is very spooked by a lot of things this took him a little longer to get use to it, like the flap opening and eating underneath the raised section etc. but he is now use to it after short amount of time. I think this has also helped slow down there eating as they use to wolf down their food too quickly. Great product.
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Brilliant and easy
With two cats on different diets - one renal who lies in wait for that sweet forbidden protein, and one overweight because he steals the renal food - it has been like, well, herding cats for years. Don't know why we waited so long to get these feeders. We are more relaxed because we know they are eating the right food. They are more relaxed because their food is never placed out of reach. It took about three days for them to be completely comfortable with the feeder operation. Highly recommended
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good help
This works nicely for my cat who is a grazer and keeps the other one out, it's a shame you can't get a mains plug in version as the batteries do not last long at all.
Excellent
Absolutely delighted to have found this feeder for our cat. We were concerned about whether he would take to it, but two days of him pondering and staring was all it took before he worked out how to get to his food. No more waking us up in the night due to his food bowl being emptied by the odd unwanted cat intruder eating his food. Would definitely recommend. (No more intruder either )
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Battery not included 😳
After paying £120 to a feeder it is ridiculous that they don’t even include the battery. At least they could write that it is not included so I could make it ready. Small calculations…This company has already lost my respect before trying the feeder!
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Game changer
I have a very greedy ragdoll who would go around eating everyone else’s food. I have an elf cat, who because he has to eat more due to having no hair, so ideally needs to graze. This feeder is amazing. Now my elf cat can eat all day and the ragdoll can’t get his food. The disappointment on his face when the lid shuts after my elf cat walks away is priceless. I have 2 other cats, so will be buying more surepet feeders. Literally changed my life. Also my cat was able to take to it straight away.
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SO expensive, but worth it.
Now my greedy cat can't steal the grazers food. He got used to it on day 1 and knows what to do. I did get confused with the training steps. You have to click the training button, then treat it like you're feeding everyday (pressing the manual open/close).
One issue is that if the programmed cat is sat next to it, you can put your hand past the motion sensors and it opens. So another cat could steal it. Hasn't happened yet though
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Stainless steel bowls not worth it
Had this feeder for nearly a year now as I have a greedy overweight cat and it’s really helped her lose weight. My main issue is with the accessories which not worth the money. Both my cats started suffering with feline acne when using the plastic bowls so I bought the ridiculously expensive stainless steel ones, this didn’t resolve the issue as they still have the rubber seal around the edge. I have now resolved the issue by purchasing the Trixie oval ceramic bowls which fit fine in the feeder.
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Puchased
Purchased two, one one stopped opening for me and my cat. After 1 year. But otherwise they been fantastic
Waste of money
I bought 2 of these to prevent my cats from waking me up in the night for food/attention. One of my cats microchips is quite far down so the door doesn't open for him until he goes right inside. He gets fed up and just lifts the door off with his teeth and paws and I am now woken to the noise of him trying to get to his food. The other one works intermittently for my other cat and the door stays open so my dogs eat the food. Very disappointed as the product isn't cheap.
Reviews from other countries
|Netherlands
Voerautomaat 400 ml - SureFeed Microchip Voerautomaat
It's okay, but pricey for what you get
I've had the feeder for quite a while now, and I'm pretty happy with it, but for the price you wouldn't expect teething problems, yet there are a few:
- Setting it up is tricky because sometimes the feeder doesn't immediately register the chip
- The feeder doesn't always open when the cat puts its head under the sensor
- Mould: If the food isn't eaten straight away, moisture gets in because the lid is closed, and this causes the rubber to go mouldy. Even if you clean the bowls every day.
- Fast cats also get to eat, as the flap stays open
This review has been translated.
View original||France
distributeur de 400 mL
Non-existent after-sales service 😡😡😡
Avoid at all costs, way too fragile and way too expensive 😡😡😡 If you don't need anything, call them.
This review has been translated.
View original||Netherlands
Voerautomaat 400 ml - SureFeed Microchip Voerautomaat
Doesn't work when a pet really needs to follow a strict diet
The cat with severe IBD and therefore on a special diet just manages to break into the SureFeed. It was already secured with an extra lid. I was suspicious and set up a camera, and it was clearly visible that he could still steal some kibble. As a result, another serious intestinal inflammation and again a lot of money spent at the vet. The idea is nice, but unfortunately it's not suitable when a cat really can't have any other food.
This review has been translated.
View original||Netherlands
Voerautomaat 400 ml - SureFeed Microchip Voerautomaat
Neither the lifespan of the container nor the batteries is accurate
I've had the feeder for 2 years now.. they claim with Duracell batteries it'll last 6 months.. but honestly, it's more like 3 months.
And they say the feeder has a lifespan of 6 years.. but really, it's 2 years because the motor has already given up.
Also, it's really awkward for a Maine Coon to eat from it because the arch gets in the way a lot.
So if you're still thinking about buying it.. DON'T do it for a big cat.
This review has been translated.
View original||Netherlands
Voerautomaat 400 ml - SureFeed Microchip Voerautomaat
Fantastic
Costs a bit, but you get something good in return! My cats needed a little time to get used to the feeders, but now it's great—no more eating from each other's bowls, and they can just eat whenever they want without the other cat joining in.
This review has been translated.
View original||Germany
Futterautomat 400 ml
Serves its purpose, everything else is disappointing
I've been using the machines for 3 months now. The bowls are too deep and the divided one (which I unfortunately need) is way too small. Otherwise, everything is plastic, the required batteries are from the last century – a rechargeable version would be much better – and one of them only works when it feels like it. At least each cat only eats the food meant for them... Price/performance is completely over the top.
This review has been translated.
View original||Sweden
Foderautomat 400 ml
Works well
After training to get my cat used to being comfortable with the flap opening
This review has been translated.
View original||Germany
Futterautomat 400 ml
Highly recommended
Very good feeder, both of our cats immediately accepted their own one.
This review has been translated.
View original||France
distributeur de 400 mL
Revolutionary
Kibble stays dry, pâté always moist. No more flies buzzing around, no more stealing each other's food. Brilliant.
This review has been translated.
View original||Czechia
Handy little gadget
Works just as described. All the cats got used to the feeders very quickly. All it took was putting their favourite pouch inside and letting them sniff it. They knew it was there, just had to figure out how to get to it. A couple of times they jumped when the lid opened, but their desire for their favourite pouch was stronger. There's no smell of food at all in the flat. I already have 3 feeders for cats on different diets (one tomcat on urinary, another tomcat on no special diet, and two cats on gastrointestinal).
This review has been translated.
View original|Switzerland
Futterautomat 400 ml
Cleaning, removal of side windows
Cleaning is a nightmare, there's mould and you can't remove the side windows either. I paid 170 CHF for it, and it's definitely not worth it.
This review has been translated.
View original||Switzerland
Sparpaket: 2 x 400 ml Futterautomat
Works perfectly
I've had the feeders for 2 years now and they work perfectly! I accidentally dropped one on the floor and it broke, but that was my fault.
The batteries last a really long time, and the cats accepted the feeders straight away! Now my cat with the special diet can't steal the other cat's food anymore, and vice versa ;-) Best investment ever!
This review has been translated.
View original|Germany
Futterautomat 400 ml
Never again!!!!
Plastic nightmare with completely unsuitable bowls. Constantly breaking and unreliable.
This review has been translated.
View original|Belgium
distributeur de 400 mL
Still great even after 8 years of use
I've had them for 8 years now and they're really great! The only thing is that cleaning can be a bit tricky because of all the nooks and crannies, but once you get used to it, it's fine.
This review has been translated.
View original|Germany
Futterautomat 400 ml
Food thief – NO MORE!
After I adopted a fairly young wildling (~1.5 years old) from the area, word apparently got around in the cat community that there’s a 5-star walk-in buffet at my place, and managing that overnight was pretty time-consuming and cost me a lot of sleep. The Surefeed worked brilliantly – the troublemakers are left standing in front of a locked flap, and the little rascal is much more relaxed now that he knows there’ll still be food later on.
This review has been translated.
View original||Germany
Futterautomat 400 ml
Tears of joy from excitement
My senior likes to pace himself with his food. For the past few weeks, we've had a new rescue who inhales anything edible in seconds.
No chance Grandpa can leave his bowl for later anymore.
The automatic feeder was our hope…
It took less than 10 minutes for the senior to figure out how it works. Lid up – favourite treat – done. The feeder is super quiet and registering only took a few seconds.
I'm thrilled.
This review has been translated.
View original||Germany
Futterautomat 400 ml
No chance
My three cats have been refusing to eat from the feeders for days now. The lids are still open so they can get used to them first... No idea why they're acting like this?! Really hope this changes soon.
This review has been translated.
View original||Italy
400 ml Distributore
Warning, it's a scam!!
Terrible product. While struggling to get my cat used to it, I realised that the mechanism didn’t close when the other cat arrived. Customer service suggested a reset, but it didn’t work. In the end, I never used it because it didn’t work, no refund, no help with exchanging the product. Over €100 down the drain.
This review has been translated.
View original|Netherlands
Voerautomaat 400 ml - SureFeed Microchip Voerautomaat
Good
I bought one litter box from you, looks great. And I have one litter box with a closed back. That's perfect, the other cat can't get in.
This review has been translated.
View original