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Top local reviews

metal magnet

i have the sureflap and was delighted with it but now the piece of metal which acts as the magnet has gone so the flap blows and bangs with the slightest bit of wind not happy so much now as its been very drafty through this winter

fat tabby + kitten

Excellent for keeping neighbouring cats away... Until you lock the flap so your cats can come in but your kitten (and cats) are not allowed out. Ideal for cats being kept in at night but come home at different times. When my male cat of 5 years was suddenly not allowed out when the kitten came along he managed to figure out how to escape! He paws and paws at the flap until the button at the front pushes down, then hooks his claws under the flap and opens it up towards him! Very funny at first as we couldn't work out how he got out. Then I saw him with my own eyes. Still wasn't a problem as only the kitten needed to be inside... Until she learnt from him how to do it! Now have to use full lock which isn't as useful. Batteries really do last about 6mths, I wasn't expecting that. Great product, could do with tweaking- aimed at clever kitties! IF your cat is 5.5kg + would suggest this may be too small. My 6kg cat gets thro it but only just!

Peace at Last!!!

best product ever no longer will neighbours cat come steal food and go on my kitchen tops. I feel great knowing my babies are safe whilst i am at work or out and about - well done sureflap you have changed my life!

fantastic

my cat is able to come and go as she needs.i work long hours it has provided a entertained cat and not a bored cat.no other cats have been able to get in .it gives me sound of mind .the unit is sturdy,its made life much easier,not having to rely on someone letting her out .no more litter trays,and no more jumping on me to let her out at 5am.unit is easy to install,can trust it does exactly what it says on package.best cat flap on market,will keep out unwanted cats.

Fantastic...a must buy!

After months of problems with a local Tom cat entering our house, spraying everywhere and frightening our cats, we discovered this microchip flap. It is fantastic and I recommend it to everyone! Easy to fit and very simple to programme. We have had ours for 12 months and it is still using the original batteries. I will never ever go back to the old style flaps again!

An awesome product

It's such a great idea. Putting the microchip on your cat to a further use. Prevents other cats coming in, but if you leave your back door open and one gets in, it can get OUT without problem. Easy to set up, no draughts coming in. Gives cat confidence when running away from a chaser! They kind of tease next door's cats by getting in and looking at them. If you use it in a double glazed unit you will need to purchase a DOUBLE GLAZED GLASS PANEL with the hole made in it. It cannot be put into double glazing unless you do. The cavity would break down and leak.

Sureflap freedom

I had the SureFlap Microchip Cat flap installed a couple of weeks ago. It took half an hour including cutting the hole and fixing the flap in place. After a reluctant start, my cat realised this way was freedom... She soon learned the cat flap was her own front door. The microchip recognition was easy to achieve even with a reluctant cat. Cat treats worked a dream and soon I could hear the gentle flip flop as exit and entry were acomplished to perfection. It has made life much easier for both of us particularly when we have the reassurance that only my cat can get in and out of our house. I highly recommend this product.

cat flap

The kittens took to using this straight away, it was fairly easy to fit in our wooden door. It would be better if it was a little bit larger now they have grown into cats. They also sit near it when its raining so it clicks because it senses them. On the whole great peace of mind because you know only your cats can enter and they are not locked out if they lose their collar (which is often)and you dont have to keep replacing collar magnets.

Super Cat Flap

This is a quality product that works exactly as it says on the tin. Easy to register your cat with it, just push the button and shove your cat through! No more cats from up the road coming in to bully your cat, steal food or spray on the wallpaper! The built in tunnel is a nice touch and you can get extenders if mounting on a thick wall. The catch releases very quickly when your cat gets within range and stays down if the cat hesitates before coming through. Brilliant. Worth every penny. Our cats feel safe in their own home now.

Slipped Chip

Ok make no mistake, both our moggies love this device that has run happily for at least 4 years now and has made our home a peaceful place. We have clearly recouped the cost of the flap in unstolan cat food. We have always experienced very good support when we have phoned up with minor issues such as the sensor getting dirty with fur or the lock literally freezing one winter. Our last issue was bizarre . One cat all of a sudden could not get in. Tried everything. Support said it must be the cats chip. Vet said no way. Healthy cat goes to vets and is now chipped for a second time since the first had travelled deep into her shoulder and the fap could not sense it. So peace is resorted once more.

Not so suitable for large cats

We bought this as the ideal solution to stop a local stray Tom from coming in and spraying the house. Managed to get one cat's chip recognised without problem, but the other cat who is of a larger size (7+kg) struggled with it on two counts. Firstly he found it difficult to belly crawl through the smaller inner square aperture of the flap (although the outer tunnel is larger, the inner flap narrows at the bottom to a square), and also his microchip is placed far enough down his upper back that the flap did not register the chip even when his nose was firmly squashed against the flap trying to open it. It was amusing to watch his efforts, but in fairness it was not suitable for big Boy! Zooplus, to their credit, agreed to return and refund without issue.

Brilliant!

I cannot believe I waited so long to get this. It has really changed my life, and that of my cat. He has already started to put on weight and look and act much brighter, since we both realise no other cat can now invade his territory and steal his food. It took only about 15 minutes to set up, install and get him used to it and we never looked back. An absolutely brilliant solution.

Fixed the problem

After nearly a year I am still very happy with the Sureflap cat flap. It completely solved problem with local bullies coming in and bashing up my cats and spraying the house. I have just had to change the batteries for the first time and considering how often my cat uses it (2-3 times an hour sometimes) I consider that good. My daughters dog also uses it successfully to charge in and out. The dog is smaller than the cat so fits through fine and it read her microchip just like the cats. I would recommend it to anyone needing to keep other cats out and who's cat doesn't like a collar. The only problem I have had was with fitting as it was larger than my previous cat flap and as it was through a wall I had to get the chisel out!

Sureflap Microchip Catflap

This is a really great product. Very easy to fit and to program. Unfortunately my cat is too fat to fit through it and I had to change to a Pet Porte microchip door which is slightly larger in diameter but much more complicated to program. I wish Sureflap would make a larger model , please !!

Brilliant piece of kit!

We bought one for our 18 month burmese cats about 3 years ago. They had never used a catflap before this. They quickly got used to using it and got used to the click. we had a few problems after a few months with the micro chip reader not working properly. We spoke to the manufacturers about it and they promply sent us another something to upgrade the reader - no problems since. Easy to set up and program - wouldnt be without it - will definately buy one again.

Idiot Proof

This is a brilliant cat flap. Extreamly easy and quick to fit. Fits snuggly into the hole that you cut with no need to fill after. Took our two 18 month old boys (who have never used a cat flap before) about a day to work out, with a little encouragement from us. The click (as it opens and closes) put them off at first but this was quickly ignored when they realised that we were no longer opening the window for them and this was their only way into the outside world. Money well spent on our very first cat flap and would recommend to anyone looking for one.

Absolutely Brilliant.

Amazing bit of kit. Piece of cake to fit. A doddle to program. Quick and easy, no messing. The cats that used to stroll into our house and terrorize our cats didn't know what hit them and consequently our cat food bill has halved now. Our cats are so much happier, and the faint click that the flap makes when activated didn't bother our cats at all. They got used to it in a flash. Our tabby is quite large and has no problem fitting through. Every cat owner should get one of these

Excellent cat flap

Quick delivery. Easy to install and to program. Fantastic not to have other cats entering the house any more. Very pleased with everything.

purrfect product

I have found this cat flap invaluable. I have 4 cats and they all use it easily and it keeps other cats out. I have peace of mind that my cats can come and go as they please but no other cats can enter my house. It is a brilliant product and works well. The support and after sales from sureflap is excellent.

Pain to secure to the door, but easy to programme

Easy to programme, but a pain to install as you have to line up screw holes exactly to secure both sides to the door. Would be better if you could secure each side individually, as with normal cat flaps. I agree with others that the hole is smaller than normal cat flaps and it is amusing seeing my large cat squeeze through the hole, but he does make it! On the plus side the cat who has been stealing his food is now just a face at the window!

Reviews from other countries

chatière blanche

super

This is the second one I've ordered because the first one couldn't hold the battery charge anymore. So, I've had it since 2008, and now it's 2026, and thanks to their microchips, my three cats can use the cat flap. No other cat can get in or out, even though the latest cat flap allows a cat that might have accidentally followed one of mine inside to leave, but that's never happened. I don't understand the negative reviews—personally, I think it's great.

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Handy little gadget

Works just as described. All the cats got used to the feeders very quickly. All it took was putting their favourite pouch inside and letting them sniff it. They knew it was there, just had to figure out how to get to it. A couple of times they jumped when the lid opened, but their desire for their favourite pouch was stronger. There's no smell of food at all in the flat. I already have 3 feeders for cats on different diets (one tomcat on urinary, another tomcat on no special diet, and two cats on gastrointestinal).

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Sureflap weiß

Brilliant cat flap and brilliant service

Cat flap in use with 2 cats for 11 years. Scanning the microchips is easy to understand and do, the flap was installed quickly and works reliably. After 11 years, the 4-way lock has worn out and falls out if a cat goes through too quickly. Had a chat with extremely friendly customer service, and now they're sending me a replacement lock free of charge. There really is still quality and service in Germany. Thanks.

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Wit - SureFlap Microchip Kattenluik

No instructions for use!?

We've been looking for days now because the hatch's post-installation programming isn't working when our cat wants to come in 🤢

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Grijs / Wit - SureFlap Microchip Kattenluik

lasts about 2.5 years

Now on our third cat flap in five years. At first it works fine, but after about a year and a half it starts draining the batteries. Now I have to replace the batteries every day.

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chatière blanche

Not satisfied

Just doesn't work, plain and simple.

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2 pendentifs RFID pour collier

Clever cat!

A cat from outside pulls the flap to the side with its claws to open it and slips into the house. It has damaged the felt around the cat flap door. Problem with no solution!..

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RFID-halsbåndanheng (2 stk)

Stopped reading the chip

The cat flap only worked for a couple of weeks before it stopped reading the chip. We've had the chip checked by the vet and it's sitting perfectly readable in the cat's neck. We've also changed the batteries, but that didn't help. This is the second cat flap we've had that has stopped working.

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