SureFlap Microchip Cat Flap

After more than 25 years of our different cats using standard cat flaps with no unwelcome visitors (that I was aware of!) we have just started being pestered by a very brazen newcomer. After watching it wander into our hall while relaxing with our 2 Siamese I decided enough was enough. Went onto Zooplus website, spotted SureFlap read reviews, ordered, delivered and fitted within 3 days - great! Our cats took to it immediately and so far no hassle from unwanted visitors. Heartily recommended.

I wish i'd bought this ages ago, its been a gods send, my cats find it easy to get in and out of, it gives me freedom and them, BUT the only problem is when it blows a gale and the cat(s)come in the flap stays open making it easy for ugly - a feral cat to come in and eat everything in sight and wee in my house, so i would of like the magnet to of been a bit more stronger. I am going to do what another customer has done and put tire weights on bottom of door. Other than that an excellent purchase.

Had this for about a year now. Allows the cats easy access to the garden without letting any strange cats in with them! Only thing to note is that you cannot programme specific conditions for each cat. For example either they are all allowed in or all allowed out. This was never a problem until we got a new kitten who kept escaping with the adult cats. I think a more expensive model is available and may be worth it to prevent this issue.

I was very worried at having to cut a hole in my door but it was relatively easy to do using the template on the Zooplus website. The microchips were easy to put in the flaps memory. Just waiting for the kittens to be brave enough to use it!

All my previous cats made use of a bog-standard Staywell cat-flap. I tried upgrading to magnetic locking devices, but to no avail. They've all been very intimidated by the VERY loud clunking as they went in and out. My last two, Russian Blues called Hammer and Sickle, hated it. Hammer simply couldn't understand the 4-way locks at all, so promptly wrecked the flap! The Russians died about 2 yrs ago, both aged 19. So, after a break of two years I've acquired two British Blues, brothers named Jago and Bacon!! Don't blame me, my grandsons named them. They're now 27 weeks old, neutered, chipped, and vaccinated. They've been very curious about the cat-flap, and so, last week, my son and I trained them how to use it by 'posting' the cats in and out of the house for about 20 mins. Whilst not silent, the light noise made by the locking mechanism doesn't worry them at all. The SureFlap responds quickly to their presence, and enables very quick entry and exit. The cat-flap seems very well made with no sharp edges to catch the cats. Even better, it's run on batteries. It would've been a pain for me to run a mains lead and transformer to the door, so I was delighted to find a battery-driven flap. Very easy to install, and large enough to accommodate a sure-to-be chunky cat!

Cat flap arrived promptly. Replaced old one with no probs. Have two cats who have used a flap for previous 2 years. One cat got the hang of it straight away; the second is much more nervous and it's taken a month of coaxing to finally get her through - she was scared of the 'click' noise that it makes as it opens. Food was the best bribery. Bit of a hassle to get her to use it but no Toms seem to have visited; so no nasty smells or food guzzled by visitors.

This product is both brilliant and inspired. Our two cats had for years been terrorised by regular attacks from the neighbours' vicious and cunning black tom, which woke us night after night with fights and food theft. Sureflap has instantly solved the problem and after only three weeks our cats are noticeably more happy and relaxed - they seem to sense that "their" house is now safe from feline intruders. Installation was - even for a DIY duffer like me - a doddle, requiring only a couple of millimetres enlargement of the cutout for our previous "Staywell" flap. Hint - an easy way to register your cat's chip pre-installation is to use the unit, door down and in recognition mode, as a feeding bowl and offer a couple of cat treats placed on the inner surface of the door. I was worried about the size of our cats (6kg and 6.5kg) in view of adverse reviews on this issue. All cats are however lithe creatures and both our monsters "swim" quite effortlessly through the device. Finally may I use this forum to congratulate the boss of Sureflap on the best ever antidote to domestic feline terrorism.

This cat flap is the bees knees...no draught, no unwanted guests and unbelievably easy to fit. Buy with confidence.

What a fantastic product. Easy to set up and link the cats micro chip. Another cat was coming in our house and chasing our cats and eating their food...we even caught him in our bedroom at 3 o'clock in the morning! Our cats are now safe from the neighbourhood bully!! We wish we had bought this weeks ago. Our cats were staying away from the house for longer and longer each day and when they were home they wouldn't settle and were on edge all of the time. They are now home and so relaxed...what a difference. The cat flap is expensive but in our case was well worth the money.

I have tried and triedd to keep a stray cat out and couldn't work out how he was getting in then my wife finally caught him hooking his claw under the flap and pulling it open

These flaps work very well -- I have two, on different doors, which allow us to feed our cats separately, due to diet restrictions. The flaps are well-built and reliable, and have a long battery life. However, we have one particularly cunning neighbourhood cat who managed to defeat the security mechanism and break in. I emailed Sureflap, more to let them know than with any hopes they'd be able to assist. They were friendly and helpful, and extremely concerned about the problem. They sent me first a pair of prototypes of their new dual-locking flaps, and then two of the final product, at their own expense. I can recommend these flaps without hesitation, both for the product itself and for Sureflap's outstanding customer support.

Worked for a year then developed problems, will only recognise only one of my two cats

The flat works very well. My cats got very quickly used to it. The batteries last long too and the flap itself is very good quality. It keeps other cats out. Would by it again.

I have had one of these for a year now. We had trouble with feral farm cats getting in and this device stopped them for a while. Our cats love to poke their heads in and make the electric switch click, this runs down the batteries in about 4 months. No big deal. The main problem is the the bottom of the door does not have enough mass to positvely close after each cat passes so, on a windy day it can remain just unlatched. That's enough for Ginger Tom from the farm to dive in and cause havoc. I solved this by putting some sticky backe lead tyre balancing weights on the bottom of the door. Now it closes every time, denying GT his spary fest.

Originally I was going to buy one of those magnetic cat doors, but I am so glad I saw sureflap advertised. It is great not having to worry about my cat loosing her collar (with magnet attached) and being stuck outside until I get home...and she somehow does manage to loose it regularly! It is also great having a cat door that restricts which pet can come inside as with my old cat door, I was constantly having to chase my neighbours cats outside as it would sneak in to scoff down the cat food. The sureflap was easy install and it didn't take too much coaxing for my cat to get used to it (she is only six months old so had never used a cat door before). I quite like the clicking sound it makes when it reads the microchip as I can monitor when my cat is coming and going. For me, the sureflap cat door is definitely worth the money.

Worked wonderfully for about 3 months. On the second battery change it stopped recognizing my cats and needed to be reprogrammed. That's not supposed to happen. On the bright side, Sureflap is standing behind their product and sending another one for free.

I've had one of the SureFlap cat flaps for two weeks and so far it has been amazing.. It was easy to fit as the hole from my previous CatMate cat flap was exactly the same size.. I did not programme it first but as soon as it was fitted I put it in it's memory mode by just pushing one button.. I sat by it to make sure it was my cat that was first through and as he passed through with little coaxing it clicked, turned off the memory mode and locked behind him and he has been using it ever since as if it had always been there, locking up behind himself each time!! The two nuisance next door cats have attempted entry several times without success and now seem to have given up and watch bewildered as my cat lets himself in.. I can also hear the click when my cat comes in at night while I am in bed.. Brilliant.. A magic piece of kit.. Highly recommended....

Bought this to replace a bog standard cat flap, which had all the inherent problems of other cats coming in and eating my cats food and spraying. Easy to install and set up,it fitted into the existing space left by the old cat flap. If anyone asked me for a recommendation with regards to buying a cat flap, this product would be the one I would recommend, cannot praise it highly enough. Well worth the money.

After unwelcome visitors and endless lost collars and magnets, I bought this to replace a Staywell cat flap. It was very easy to fit - same size hole and screw positions as the Staywell. Uses two AA batteries and has a light to indicate when they need changing. My two cats took to using it straight away and the problem cat is permanently excluded. Highly recommended.

I bought a SureFlap Cat Flap over a year ago and it's been one of my best cat related purchases ever,no collars and tags to lose and no more neighbours cats coming in and eating my cats food or spraying in the house. The only fault I found was that any cat can get out which proved a problem when I had a little kitten who was desperate to get outside to join my other cats but was way too young and hadn't completed his vaccinations.

This is the second one I've ordered because the first one couldn't hold the battery charge anymore. So, I've had it since 2008, and now it's 2026, and thanks to their microchips, my three cats can use the cat flap. No other cat can get in or out, even though the latest cat flap allows a cat that might have accidentally followed one of mine inside to leave, but that's never happened. I don't understand the negative reviews—personally, I think it's great.

Works just as described. All the cats got used to the feeders very quickly. All it took was putting their favourite pouch inside and letting them sniff it. They knew it was there, just had to figure out how to get to it. A couple of times they jumped when the lid opened, but their desire for their favourite pouch was stronger. There's no smell of food at all in the flat. I already have 3 feeders for cats on different diets (one tomcat on urinary, another tomcat on no special diet, and two cats on gastrointestinal).

Cat flap in use with 2 cats for 11 years. Scanning the microchips is easy to understand and do, the flap was installed quickly and works reliably. After 11 years, the 4-way lock has worn out and falls out if a cat goes through too quickly. Had a chat with extremely friendly customer service, and now they're sending me a replacement lock free of charge. There really is still quality and service in Germany. Thanks.

We've been looking for days now because the hatch's post-installation programming isn't working when our cat wants to come in 🤢

Now on our third cat flap in five years. At first it works fine, but after about a year and a half it starts draining the batteries. Now I have to replace the batteries every day.

Just doesn't work, plain and simple.

A cat from outside pulls the flap to the side with its claws to open it and slips into the house. It has damaged the felt around the cat flap door. Problem with no solution!..

The cat flap only worked for a couple of weeks before it stopped reading the chip. We've had the chip checked by the vet and it's sitting perfectly readable in the cat's neck. We've also changed the batteries, but that didn't help. This is the second cat flap we've had that has stopped working.