SureFlap Microchip Cat Flap

The sureflap works great near the door, but not att all when its installed in the door. And i have a wooden door with no metal nearby. The only thing i can think of is the metal in the concrete under my wooden floor.. isn't it strange that it's so sensitive? ? i bought it 2 days ago. :(

This does the job well. But there's just one issue. When you lock it, there's no cover you can slide over the door like with some other cat flaps. How is the cat going to know... So you end up with a very confused and distressed puss pawing at a locked door wondering why they can't get out as normal.

Great price, easy to fit and reassured that no unwanted animals come through. Bonus of being set up with micro chip in my cat and not worrying about access through a collar which he tends to lose often. Would recommend.

I was not sure such a complex thing could work so well but it does. My nervous cat finds it fine to use and no other cats get in. However it was quite difficult and expensive to fit to my brick wall. I needed to purchase 5 of the expensive tunnel extensions and also the mounting adaptor which is needed to screw the cat flap onto the wall. But worth it in the end.

I used to have unwanted visitors breaking into my house through our old flap door. Now is peace of mind for me and my cats. Recommend it!

Well-made and well-finished.. The instruction book is very thorough and easy to follow - in a bewildering number of languages. Registering your cat's microchip is a doddle. You can download a fitting template from the Sureflap website is straightforward and makes fitting the flap easy and accurate. Fitting my Sureflap into my uPVC back door took only 40 mins. The locking mechanism,whilst not entirely silent, is remarkably quiet and didn't upset either of my cats. With the aid of my youngest son, one of us inside and t'other outside, we 'posted' the cats in and out through the flap saw both cats happy to use their new door after no more than four training 'posts'. Would I recommend the Sureflap? YES. Would I buy the Sureflap again? YES. And the Zooplus price is exceptionally good value.

An excellent product, works reliably and keeps out other cats as well as dogs and foxes. If you have any problems, Sureflap will go out of their way to help solve them. I cannot recommend them highly enough.

Sweet as he is, I was getting totally fed up of Sneaky from two doors down popping in and helping himself to my cats expensive food. My cat is now quite old and past the days where he would see other cats off no problem. Ordered, delivered and fitted within two days, brilliant that it requires no collar. Would definitely recommend this flap and wish we had got it ages ago. Totally worth the money for a much happier, relaxed cat

we bought this and it has been a godsend but my only gripe is my young cat has learnt to pull it up towards her when on in only so enabling her to get out which is not ideal if she is out when we go to bed and I want her in for the night. Wish it had two catches like the more expensive one

I am so pleased and relieved to have found a solution to our intruder cat problems. In particular, the cat next door liked to come in and steal our cat's food and also our food! Our cat stood and watched with an anxious look on his face. My reduced bill for cat food (halved) is already paying for our new cat flap!

This is a wonderful improvement for us and our 2 cats. A catflap that prevents intruders without requiring the cat to wear and lose a collar. It works on the cat's existing microchip and only allows entry to chips it recognises. Very easy to 'teach' the flap the chips belonging to our cats, as easy to install as any normal catflap and works perfectly.

This product was recommended by friends to replace an old and battered magnetic flap. The dynamic in our neighbourhood recently changed with next door moving and my "mummies boy" cat has been a wreck without "Bob" from next door to back him up when we're not about. When it arrived my husband thought it looked a bit small and flimsy - this couldn't be further from the truth! It took the cat a couple of days (me sitting one side of it with a bag of dreamies; him the other, with a face like I'd just given him a tardis and no instructions) but he got the hang of it yesterday and is so much happier. Its taken a severe battering from "Pepsi" (the worst invader) and I now have a row of metaphorical cat suitcases by the back door and NO 5am invaders. Thank you so much SureFlap!

My first impression of this cat flap was that it would be a total gimmick and never work, but I was very much proven wrong, it's fantastic! The item arrived promptly and was very easy to install (make sure you purchase the adaptor circles if you are placing in glass) and within minutes of putting into "learn mode" my kitty had stuck her nose out to investigate the door, and immediately she was registered and everything has gone smoothly since. I now have a very happy feline and no unwanted visitors spraying cat wee in my house while I'm away!! I also wanted to comment on SUREFLAPS amazing Customer Service! I had a small issue (my own fault) with the actual clear door so emailed an enquiry directly to them. Immediately I received a phone call and follow up email and a replacement part was sent out with no questions asked within 48hrs and the demonstration video on their website made swapping the part easy. Unless you have more than 32 cats (the item only registers this many!??!) then do not worry about paying the extra £30, it's well worth it!!!

Great product but really wish I'd bought the larger one. All 3 of my cats struggle to get through the flap. Currently using with free entry and exit to give them a chance to get used to the tight squeeze. If your cat is over 6kg, I recommend you buy the larger one! Can't fault the delivery service, ordered on the Saturday before a bank holiday and here on the Tuesday. Excellent.

My two cats were traumatised by unwanted feline visitors coming through their cat flap, but since we fitted a Sure Flap their home is their own again.

I've had this cat flap about 2 weeks now and it's made such a difference to my cats lives and to the smell of my house! No longer can the strays get in and eat my guys food and spray wherever they feel like. Previously had a magnetic collar flap which did nothing to prevent other cats butting their way in but since installing the Sureflap the strays don't even hang about in my garden let alone come in my house. A must buy for anyone in a similar situation.

I had the older version for years, but the motor died, I figured it would be a good time to upgrade, this is the same size and so fits the hole in the glass door perfectly. Helps keep other cats out and makes mine feel safer indoors, has also stopped my male cat spraying indoors too. This version is much better with the draught excluder and also the click isn't as noisy, not that it really bothered me before. This cat flap is well worth the money.

Excellent product. Simple swap into the aperture of the previous catflap. Has prevented unwanted intruder moggies coming in and eating food put out for our cats and then spraying everywhere. Best piece of tech we have purchased in ages.

We used to have an ordinary flap at the entrance to a tunnel through house wall, but other cats were coming in. The Sureflap works perfectly except that our cat was totally spooked by the dropping of the latch and the accompanying clicking noise when he was in the middle of the tunnel coming in (and this is the newer quieter model). He made ungainly exits, rear-end first, back onto the patio! So we had to go back to the basics to regain his confidence going through the tunnel. First with a bare tunnel, then the flap with no batteries (no click) and propping the flap open, then the flap closed and finally the batteries back. I put strips of black insulating tape at the bottom of the flap so that he couldn't see the latch dropping either. This did the trick, and now, three weeks after the initial installation he is at last coming in - and the neighbour's cat - who was using it all through this period, is thwarted! Great product and a very helpful help-desk at Sureflap.

Having suffered a very frequent, unwanted visitor into my house over a few days, who sprayed all over the place, I was at my wits end, having had to replace, amongst other things, my kettle, which was ruined in a particularly full on spray attack, I was wary about spending so much on a new cat flap. I didn't like the other option of permanently locking my old one as my cats are used to be able to come and go as they please, and I didn't want to have a litter tray in the house. This cat flap was delivered (free) within 2 days of me placing my order. Setting it up was unbelievably easy, both cats were positioned as per the instructions and the cat flap immediately registered and stored their microchips. Apart from being a bit wary for the first few times they used it, my cats have adapted fine and I no longer have a smelly house! I would rate this 10 stars if I could!

This is the second one I've ordered because the first one couldn't hold the battery charge anymore. So, I've had it since 2008, and now it's 2026, and thanks to their microchips, my three cats can use the cat flap. No other cat can get in or out, even though the latest cat flap allows a cat that might have accidentally followed one of mine inside to leave, but that's never happened. I don't understand the negative reviews—personally, I think it's great.

Works just as described. All the cats got used to the feeders very quickly. All it took was putting their favourite pouch inside and letting them sniff it. They knew it was there, just had to figure out how to get to it. A couple of times they jumped when the lid opened, but their desire for their favourite pouch was stronger. There's no smell of food at all in the flat. I already have 3 feeders for cats on different diets (one tomcat on urinary, another tomcat on no special diet, and two cats on gastrointestinal).

Cat flap in use with 2 cats for 11 years. Scanning the microchips is easy to understand and do, the flap was installed quickly and works reliably. After 11 years, the 4-way lock has worn out and falls out if a cat goes through too quickly. Had a chat with extremely friendly customer service, and now they're sending me a replacement lock free of charge. There really is still quality and service in Germany. Thanks.

We've been looking for days now because the hatch's post-installation programming isn't working when our cat wants to come in 🤢

Now on our third cat flap in five years. At first it works fine, but after about a year and a half it starts draining the batteries. Now I have to replace the batteries every day.

Just doesn't work, plain and simple.

A cat from outside pulls the flap to the side with its claws to open it and slips into the house. It has damaged the felt around the cat flap door. Problem with no solution!..

The cat flap only worked for a couple of weeks before it stopped reading the chip. We've had the chip checked by the vet and it's sitting perfectly readable in the cat's neck. We've also changed the batteries, but that didn't help. This is the second cat flap we've had that has stopped working.