212 reviews forSureFlap Microchip Cat Flap

Had this now for 3 weeks and i am trying all sorts to make 2 cats and kittens used to it... 1st wrong thing is that you cannot "downgrade it" and use it as a plain flap (they use a litter box so it would be an easier mechanism for them). I tried with tape and removing batteries but there is always a magnetic mechanism that keeps it firm. 2) Every time that my cat approaches it, there is this massive clank that obviously scare them off and they run away. For them it's scary, torture, we hate it!

I have had one of these for years and with 2 cats in and out it has worked hard. It is great that other cats can't get in, because our cats need to know they are safe from the local tomcat tearaway. Anyway if bits have worn over the years a quick look at sureflap website gives access to trouble shooting guides and videos. The customer support team get back to you really quickly and help sort it out. I would definitely buy one again.

Excellent cat flap, the opening reacts immediately as soon as our cats head towards the entrance or exit! After a few weeks of getting used to it, our cats slowly find their way out through the flap and back home again. In this regard, you have to be patient and show them the way through the flap at first. The assembly was very easy!

I've had cats and flaps for over 30 years and this is the best quality product I've found. More expensive than a regular one but worth every penny. Very simple to set up and program and fits perfectly into the hole from my previous flap. All flaps make a noise as the door swings back into place, this makes an additional small clicking sound as the lock releases and is less draughty than many. The entrance is slightly smaller than average so may not suit very large cats but not a problem for me.

I purchased and installed this product at great personal expense, expecting that it would be able to control exit and entry to my house for my cats, some of whom have different medical needs. I expected to be able to determne which cats are allowed to exit or enter the house. However, this product only allows EXIT ONLY mode - which means that a female cat in heat, for example, is free to come and go as she pleases. There is a manual mode, but it rather defeats the purpose. Do not reccommend.

I bought this cat flap 4 years ago and it was straightforward to fit and my cat uses it frequently. Recently the lock button fell out. I rang SureFlap to find out if I could get a replacement part and they took my address and posted it to me without any charge even though it was outside the guarantee period. It arrived two days later. I am most impressed.

I bought this SureFlap in the brown colour about 4-5 years ago and it is still going strong. I have found that using lithium batteries are the best, as they can stand colder conditions and keep their charge longer. Only had to replace silver stickers and these were free of charge from customer services at SureFlap. I recommend this item and most of my family have since bought item through Zooplus and seem very happy with it.

The cat flap has been in use for a year now and it works perfectly. Programming was easy. I'm very satisfied. My cats are pretty small. The flap is not that big. If I had bigger flaps, a size bigger would be better. But everything is very good for me and my cats.

My husband and I were new to cat flaps, we didnt have one for our previous cat who tended to spend most of the day out then in for the evening. But this kitten is in and out at regular intervals so we looked into a cat flap to give him the freedom. Would highly recommend, a joiner fitted it in approximately 20 minutes to our rear door, best decision we made, it took a couple of days of patience in training him, coaxing with toys and treats as he was nervous at first of the clicking sound.

This is the second one of these I've purchased they are brilliant, stopped any uninvited guests coming in. So easy to install and programme. This is an excellent price too it's about £20 cheaper than when I bought one about 6 years ago.

My cat is now safe, thanks to this cat flap, we had an uninvited cat guest, eating my cats food, sleeping over and weeing in my house through the night, this is now all resolved with this brilliant cat flap, great invention, I would agree with some that the opening is a little smaller than my last cat flap, it took a few attempts for her to use, but is now happy n safe, so pleased we changed ..

change from a standard flap to a micro chip flap . neighbours cat would get in and eat all the food. programming realatively easy. batteries only last 4 months of 4 cats in and out 24/7 and when they do fail it jus fails by ticking open and closed ALL the time day and night till they are changed. its loud.... loud enough to wake you up and the door has a gap between the insulation and the tunnel,,, so its draughty but it does work. noisy and draughty sorryp

Can be installed easily and easily and programming is also no problem. Just a shame that my cat does not go through :D Would have been too nice... Well the little one might, if she is chipped and then allowed to go out.

Easy to install, easy to program. Opens only for the programmed cats. Highly Recommended.

My cat learned to use it in about 1 week. When I got home from work I put my cat outside and revealed her dinner to her from the inside. In 1-2 days, the food won and my cat came back through the door for dinner. At first, for some reason, the door didn’t open about 2x, but I replaced the batteries and cleaned the sensor. It's been perfect ever since.

Working; very good instructions for use, easy operation; The only drawback: if the cat turns a little bigger (thicker), it could be tight; but then a diet would be announced anyway :-)

This large cat flap is perfect for my cats. They can come and go as they please until the curfew mode kicks in, they are in for the night. I had a minor issue when first installed called customer service, had a new one the next day. They even paid to return to defective one. Great service

Just installed the dual flap... the opening is too small,,, our cats are quite big and they struggle to get through,, just. Our problem is one cat gets in and out ok, th other can't ,, its as if the sensors to get back in are too far back in the tunnel and should be nearer the front to allow the chip which is intheir collar to be read. After cutting more of my door away and fitting their window bracket, I still have same problem,,, cats can get out but not back in,,,useless for me now ..

This a quality product which was easy to fit and set up. We did have a bit of a problem in that we had metal within our door but having spoken to Sureflap customers service (who were really very good )sorted the problem out and is now working excellently for our elderly cat ..Would recommend this product.

A year since it was fitted and we can't rate this cat flap highly enough. We were newcomers to the world of cats and a work coleague recommended this cat flap. We have found it really easy to program & it continues to work faultlessly for our two young cats. The red battery warning light has just started flashing after 12 months of continued use. We definitely didn't expireience any draught issues as suggested by a previous reviewer. We absolutely love it.