916 reviews forCat's Best Smart Pellets Cat litter

This used to be really good, large pellets, no mess, but over the last few months the quality has dropped massively. Lots of saw dust , creating more mess . Won't be buying this anymore unfortunately.

I have been using these pellets for years and years. Everyone who comes to mine always says you can never smell cats or cat litter and I always refer them to this brand. However, over the last few months, this cat litter appears to have had a change. The pellets do not clump the same anymore, the litter is darker in colour and the quality just isn’t the same anymore. I have sadly had to find and source an alternative. Such a shame as I loved this once upon a time

So far, the litter from Cat's Best has been great. However, since the last order, the quality has really gone downhill... The litter clumps, but it falls apart quickly when cleaning. Super annoying! Also, the surface of the pellets seems smoother than before. The woody smell is no longer there either.

Since my order in July 2024, the quality of the cat litter has deteriorated. The pellets are darker and crumble easily. There's also a lot of powder (crumbled pellets) in the bag. It smells unpleasant even when dry, no longer as woody as it used to. I won't be ordering again for the time being.

By far the worst cat litter I’ve ever bought in my 20 years. It’s expensive and, even worse, it creates an extreme amount of mess. What I can’t understand is that a very similar cat litter, "Cat's Best Universal," is the complete opposite. Cheap and doesn’t make a mess. So from now on, I’ll only be buying that.

The worst thing I’ve ever tried. The whole flat is covered in pellet bits.

Unfortunately, I have to agree with the other comments: the quality has really gone downhill. I tried out another organic litter in the meantime to maybe save some money, but that was a complete waste of time, so I switched back... And now? The litter falls apart more quickly because the fibres are somehow coarser, it smells worse... I honestly don’t know what wood litter I should use now :-(

I used to be very satisfied. For about a year now, I’ve been extremely disappointed. The litter has deteriorated massively. It clumps poorly, which leads to much higher consumption. The litter is dark and has completely changed for the worse. Such a shame, as it used to be the best and is now among the worst.

We've used this product for years, unfortunately in the last few months the product has changed and it's now terrible. The original smart pellets were fantastic, now we're stuck with not having any decent liter. I thought I was going a bit mad until I saw all the other reviews corroborating what I thought! It's now very dusty, small and poor quality.

I’ve been using this litter for several years now and can only agree with the negative reviews. After asking the manufacturer why the colour has suddenly become so dark, the response was that it’s a natural product. Yes, but it was a natural product before as well... It’s true, it’s also dustier than it was about a year ago... Unfortunately, I haven’t found a better product yet, otherwise I’d switch immediately.

I used to be very satisfied with the litter until recently. I also found the price justified! It absorbed odours well, and the pellets that ended up outside the litter box were easy to clean up. Plus, it was extremely low in dust. At first, only occasional deliveries were crumbly and dusty, with no trace of pellets! Now, almost every delivery is like that! I’m very disappointed and miss the old quality.

We've been using it for over 5 years now. We never let the high price deter us because it was simply the best (we have two tomcats). But what has happened in the last half to three-quarters of a year is beyond comprehension. The price has been raised weekly, while the quality has completely gone downhill. It’s extremely dusty, no proper pellets anymore like before, and neither odour nor urine binding works. We’re willing to pay the now exorbitantly high price, but not for this quality.

I've been using this litter for 3 years and was always satisfied, even recommending it to others. But for the past 6/7 months, it's been nothing but bad. Either the entire 20-litre bag is made up of small pieces that usually only appear towards the end, or a bag doesn't clump at all. This means I have an extremely high consumption because the litter box stays damp. I'm currently looking for alternatives since the price has gone up significantly while the quality has dropped drastically. Such a shame.

This cat litter used to be fabulous and although expensive I was happy to pay as if stopped my three long haired cats tracking litter through the house Unfortunately now instead of the large well formed pellets this is now like messy powdery porridge It’s a disaster sawdust everywhere and it’s now very poor at absorbing urine Usually buy 6 bags at a time and everyone in last delivery is the same What a waste of money

I have always loved Cat's Best but I decided to try the Smart Pellets thinking they would be better than the original Cats Best, however, I am very disappointed the clumps fall apart when scooping, no difference to the odour and does not live up to the high absorbency and odour-binding fibre technology. I certainly will not be buying it again. CerCome on Cat's Best you can do better than this.

I have used this for a number of years, and previously used the original, however in recent months I’ve noticed sometimes I get a good bag but more increasingly it’s a much darker shade and loads of dust, plus the clumping just breaks apart. I’m going to have to look at alternatives.

The quality has really gone downhill. The litter crumbles and gets carried out. On top of that, it’s become very expensive.

I used this pellet litter happily for many years. However, CatsBest has now massively changed the "formula". Cheapness is the priority. The result is that this "clumping" litter no longer clumps (not at all!). The pellets have also become noticeably smaller, which makes it much easier for them to be carried out of the litter box. The two key features that used to define this litter – good clumping and no tracking out of the box – are no longer fulfilled.

Clumping effect unfortunately only satisfactory, pellets are too large and can hardly be disposed of effectively even with a large-format cat litter scoop – unused pellets cannot be separated – therefore not sustainable as too much has to be thrown away. Pellets are too big and coarse, so they are not well received by sensitive cat paws. Needs urgent improvement. I won’t buy it again!

I switched to this litter from cats best original as it was very messy tracking everywhere, I'm not impressed at all, it supposed to block out odours and it didn't.I found I'm using a lot more litter, after scooping there's hardly any litter left in the litter box. The only good side to it is that it doesn't track like the original cats best litter. Won't be buying this again