97 reviews forTrixie Wooden Exercise Wheel
Upload your product photo29/11/24|Pinky
Gone downhill in quality
I had one of these by Trixie, about 8 years ago which lasted 3 hamsters over those 8 years. Gutted I finally threw it away as these are now shocking bad quality. Not the study quality produce I bought those few years ago. Mine was warped on delivery and the cheap plywood style outter part of the wheel further deteriorated within 2/3 weeks so got a full refund.
Very disappointing form from Trixie.
Excellent customer service from Zooplus for ease and fastness of refund though.
10/01/23|Jade
Poor replacement
Previous style was hardy, good sturdy bearing. This new style clunks continuously and loudly. Very irritating
04/01/22|Knapik Rafal
poor quality no bearings
wheel is very wobbly and loud ,no ball-bearing,poor quality don't buy
31/12/21|Leah Hargreaves
Doesn't spin
The wood is so heavy the wheel doesn't even spin and my hamster can't push it. Tbh I've seen loads of really good reviews for this but I think getting it from Amazon is cheaper and it looks looser on there.
27/10/21|Lenny’s Owner :)
Wooden wheel, wouldn’t recommend
I usually have a really good experience with the tricks range but this particular item didn’t satisfy the needs of my ham. It looks great in any enclosure however, even to being with, was never silent and always made a rumbling sound. The first week was ok but it soon tilted at an angle which made even more noise, after a few weeks it squeaked and the cork lining of the wheel (I think that’s what it called) fell apart and ripped. Don’t recommend this product. 😕
26/10/21
Leaning forward and very loud
I had this wheel for my previous hamster and it was silent and stood straight so I wanted another one for my next hamster but it’s came leaning forward and very loud, I’m not sure why they have changed how they make it as it was perfectly fine before.
25/10/21|Olivia Coombe
Not silent at all
I bought this wheel as an upgrade as my previous one begin to hit of the stand I thought as this one was wood it would be more sturdy. When I took the wheel out the box it was ALREADY hitting off the stand !! And even when I moved it so it wasn't as soon as any weight got put on the wheel it was right back to hitting off the stand. The noise from the wheel is diabolical, it is thr worst sound I've ever made a wheel make, I don't know if this is just a faulty product but I am not impressed.
24/09/21|Leah
Previously great but now has gaps between cork & edges
I love the actual wheel & had one for ages, but upon trying to replace it last year & recently, the cork inner part doesn't meet the edges of the wheel & I would worry about paws getting caught potentially. I have raised the issue with zooplus who were very good at responding quickly & offered a prompt refund for the wheel & the postage (I asked re: the latter) & said they would pass on my complaint to the manufacturer. I seriously hope the issue gets sorted, as the wheel is fantastic & quiet.
24/09/21|Sarah
28cm wheel
Was fine and silent at first, but now 1 month later the noise is to much and driving me insane
18/08/21|Elleshia
Wheel
Not happy with this wheel it’s not very stable and the wheel its self wobbles
22/06/21|Emma Carrick
faulty
I have ordered this product three times and each received a faulty item. the first order was under a friends name and the second i ordered myself, the third was a replacement for the second and that has came faulty too. wheel is very wobbly and loud on each one. i know they can be completely silent as i have a fourth i ordered off amazon a while ago.
05/06/21
Very poor quality
when I received my first 28cm wheel for gerbils it was good, nice and quiet. My gerbil runs a lot, fast and for long in it all the time. However within not even a month the drum came out of alignment and started dragging on the base and the post and started wobble so much that the gerbil fallen out of it occasionally.
Zooplus sent replacement promptly (hands down good customer service). However, the replacement I received is disaster. Wobble more then 10mm - straight out of box - unusable
04/04/21
disappointed - cheap product
i ordered 2 of these wheels after having one previously (which got ruined because i didnt cover it with plastikote). this time i did paint them with plastikote thinking everything would be fine but my mice decided to chew out the cork, so now theyre left with just the wooden base and nothing soft to run on. the cork came out of the other wheel immediately upon arrival too. not sure how to replace this and solve the problem, feel like i've just wasted £20. trixie plastic wheel is better imo.
04/07/20
Sharp Edge cut my hamster's tiny feet :0(
It was horrible, all marked with blood inside and out! She recovered after 3 days. The edges internal and external are extremely sharp (I didn't think about it initially) Couldn't find a way to sand all flat.
23/09/18|Wendy
Sharp wood cut my hamsters paws.
I bought this wheel after reading many good reviews on the site about it, however after one day of using it I noticed blood in my Syrian hamsters cage and inside the wheel the next morning. Upon further inspection I checked her paws and her feet were cut and sore. Not sure why this happened but after looking at some online forums about this issue, I noticed many other hamster owners had experienced this problem from this particular wheel.
05/03/18|MARS
Unhygienic item/smelly
This wheel works like a sponge for a pee, it keeps strong smell in it and its very unhygienic.
09/05/17
Looks great, but terrible to clean
I got this for my AP Hedgehog, and it only lasted a couple of weeks. Impossible to clean- fell apart when wet.
Needs to either be varnished, or be sure your pet won't wee of poo in it!