Hard to open refills
Just started using this brand as an alterative to the best known brand. The refills are VERY difficult to open as you have to press down hard on the outside lid to then try and turn it to open it (a child proofing feature?). You have to use a lot of pressure to press down and turn at the same time and the lid cuts into your hands. If you have any hand problems you would struggle to open the refills. The instructions do not state the push down & turn opening method. Very poor.