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Re-Order

Rewards Programme

Collecting points pays off and it’s quick and easy to redeem them for amazing free goodies for your pet.

How our reward programme works

Collect with each purchase

It’s FREE! Registered customers automatically earn points on every purchase.

They soon add up

Easy calculation £1.00 = 1 point. Points are credited after order has been paid.

Redeem your points

Choose your free reward in our Rewards Shop and add it to your order.

You will receive 1 point for every £1.00 of your order value. If the order total is not a round figure, your points will be rounded to the nearest £0.50(e.g. for an order totalling £9.30, you will receive 9 points; for an order totalling £9.80, you will receive 10 points).
Your points will be credited to your account once your order has been paid in full and it is also confirmed as booked in our system. For technical reasons, payments are confirmed as booked in our system approx. 1 day after they are booked in your account.
Should the value of your order decrease (e.g. returned product, etc.), you will only be credited with points for the actual amount paid.
You can also earn extra points on certain special offers and promotions. These are advertised on our website and in our newsletters and can help you to get that special reward even faster.

zooplus Loyalty Programme