How zooPoints work
Create zooplus account
As a registered zooplus customer you have automatic access to our free Loyalty Programme and get 200 zooPoints as welcome gift.
Collect zooPoints
Every time you place an order you'll get 1 zooPoint for each £1.00 order value. You can also get additional points on various promotions.
Redeem zooPoints
And from your second order onwards, you can add a favourite reward to your shopping basket.
Collecting zooPoints is easy:
You will receive 1 zooPoint for every £1.00 of your order value. If the order total is not a round figure, your zooPoints will be rounded to the nearest £0.50 e.g. for an order totalling £9.30, you will receive 9 zooPoints; for an order totalling £9.80, you will receive 10 zooPoints).
You can also earn extra points on certain special offers and promotions. These are advertised on our website and in our newsletters and will help you to get that special reward even faster.
Your zooPoints will be credited to your account once your order has been paid in full and it is also confirmed as booked in our system. For technical reasons, payments are confirmed as booked in our system approx. 1 day after they are booked in your account.
Should the value of your order decrease (e.g. returned product, etc.), you will only be credited with zooPoints for the actual amount paid.