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My roborovski hamster hated this cage, he was constantly bar chewing and climbing the bars due to how stressed he was. I tried it with my Syrian and dwarf hamster too, and I got the same results.
It is not tall, so I can't add naturally toys like branches in, and the base doesn't allow for the minimum 6" burrowing room they require, even when filled to the very top. The tubes are useless, as is the wheel (much too small and stiff) and the toilet is too small
Amazing cage
This really is hamster heaven,
Not sure how another reviewers hamster got stuck in the tubes as mine has loads of room and in fact loves to sleep in them!
Water bottle drips when first put on each night but settles down. I haven’t got a bad thing to say about it!
Loads of room, lots to do, well made.
Highly recommended
Very disappointed
Hamster (Syrian) got stuck in tubes first time in the cage - the bends of the tubes are clearly too narrow for an average Syrian Hamster, the water bottle leaks and I am very disappointed with this cage - I await response from Zooplus!
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Holly
Very good cage
I’m getting Russian dwarfs hamsters and they will love this cage 🐹🐹
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Fiona
Love it!!!!
I have a dwarf hamster he absolutely loves his new home. He did struggle to use the stairs and get in to the wheel because it was so high up but have changed this to a wooden wheel now. There is so much you can do with the cage I mix it up once a fortnight so Jeeves doesn't get bored.
Good quality but very steep slide.
The cage seems a good quality.
The green slide is very steep. My Syrian hamster struggled to get up it, so he doesn’t use it or the pink platform at all. I will take it out if he continues to not use it.
It’s a shame neither platform can be used for toys as the pink one isn’t flat.
We haven’t put in the penthouse yet.
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Marie Randall
Nice cage but not perfect
So I've got this cage as it looks to come with everything however the green level is causing the bars to bend outward meaning I can't use it. The wheel is really hard to move and there is no way my baby daarfs can use it so that will have to be replaced with a different wheel. The pink level is ok and the water bottle,potty and tubes are fine . It's a strong cage which is another good point .
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Beth
Delivery is amazing!
I am totally impressed with the delivery process. I have not yet recieved this product but i ordered it very late last night and it has already been dispatched! I am also being kept up to daye with the delivery process over email which i think is a very good idea. I cant wait for this cage to come😁
Great cage overall
This is a good size cage, although the cage dips in a lot at the bottom and so there is less floor space than you expect. The two shelves add to the space your hamster has though. However, there are a few niggles. The wheel is flimsy and the water bottle leaked and I had to replace it. My hamster slept, ate and weed/pooed in the penthouse and it stank and needed cleaning daily. Eventually I removed it and replaced it with a Savic Spelos. East to assemble, other than slightly fiddly tubes!
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Lucy
Luxury living!
Arrived within 2 days of ordering. It’s huge and we had lots of fun putting it together. Our dwarf Russian is finding the ladders a bit tricky to get up as plastic and she’s slipping so have substituted for wooden ones from her old cage for better grip. She hasn’t discovered the tubes yet so plenty for her to find and enjoy.
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Lorna
Huge brilliant cage
I received this cage a few days ago. The picture on listing doesn't do it justice. The cage is HUGE!! My dwarf hamster is loving this. She is still young so doesnt know how to use the tunnels or walkways yet, but ill give her time. I'll definitely order again from Zooplus
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Amelia Millis
Best cage I have come across for a syrian
The first cage arrived broken, however zooplus were very helpful and promptly sent a replacement. It took a couple of hours to build and I placed the pink level above the green level to make room for a 28cm wheel which is required for a syrian. My new hamster has not yet discovered the tubes and penthouse but she loves climbing the bars and is very happy! I definitely recommend this cage for a syrian hamster as they have loads to do and plenty of room to explore.🙂
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Alice
The perfect hamster cage!
After much debate over whether it was worth the money I finally decided to invest-and it was definitely worth it! My hamster is a lot happier after moving into this larger cage. It is easy to clean unlike most cages of this size so I would definitely recommend. Delivery was extremely fast (I was a little apprehensive to begin with because this was my first time buying from Zooplus) and I will be using this site again. Would recommend to any hamster owner.
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Lauren
Brilliant service
After much thought I decided to spend the money on this much needed home for my gorgeous hamster. It arrived broken to my disappointment but I told Zooplus straight away and they didn’t hesitate to help fix the problem!!! My hamsters still not managed to do everything in the cage because and she’s really happy now! Must admit I’m over the moon with this purchase and I wouldn’t hesitate one little bit to reorder from Zooplus with the great customer service I received:-)
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Will
Great cage
This cage has got to be the best one I’ve owned since I’ve had hamsters! Its large enough for them to keep busy! My hamster hasn’t stopped exploring yet and I’ve not long had it. With the different levels and tubes it definitely offers a wide range of things to keep their little minds active.
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Kornel
Pretty good
This cage is great but some accessories that come with the cage are pretty useless such as the squeakiest wheel ever. Other than that i took out the green layer to fit in toys for the syrian hamster as it is very tight if you want to actually keep both layers on
Better suited to Syrians.
Good cage size but had to take the tubes off as too vertical for my dwarf to climb. She also struggled with the green slope too as it's too L-Shaped rather than sloped for her to climb, extra wood shavings have helped the issue. Connecting piece of the green slope has broken too, not very strong plastic.
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Tony
Great Cage for large Hamsters
This is THE cage for Syrian Hamsters! Brilliant cage, good quality and well thought out. As some others have mentioned- the only thing we have had to do is remove the penthouse as the Hamster insisted on making it's bed in there, this makes it difficult to clean and the hamster tended to urinate in there. I just redirected the pipes into the bottom of the cage vis a little extension- the pipes that Pets at Home sell are compatible with these pipes.
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who knows
SUPER!!!!!
good
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who knows
bril
very nice
Such a great cage!
Spent ages looking at different cages and decided on this one. It only took two days to arrive from Zooplus which is excellent. My hamster loves the cage and has explored all over it straight away. The green slide is a little tricky to get up but he has managed it once, I've added a little wooden one just in case he's struggling. All in all an excellent cage and great service from Zooplus.
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Elise
Perfect!
I spent so long looking online for the perfect hamster cage and...
I found it!!
I love this cage it is so big and the design is flawless.
The delivery from zooplus was also really good and arrived in a couple of days.
I would definitely recommend this cage to any hamster owner!
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Katie Nelson
fantastic cage
Lovely cage, best thing about it is the big easy access door on the front, which is also an amazingly good fastening, no way at all that your hamster would be able to open it! considering how many parts there are, it was fairly easy to assemble, with helpful photographic diagram. Good strong bars but the cage itself isn't too heavy to easily move around and the deep base is great for allowing your hamster/mouse lots of digging possibilities
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Augustus.happy.hammy
A truly happy home for a hammy!
So impressed with this cage! Service from Zooplus again exemplary...ordered on Thursday night and arrived Saturday morning. We wanted a larger cage for our much adored Syrian hamster who is a few months old and seemed to be getting frustrated in his Ferplast Duna plus cage (biting the bars etc). I thought his old cage was a decent size but this is absolutely HUGE and provides a much better space. We have added a wooden bridge, silent wheel and a hidey house - there is loads of room and he seems very happy :) A fantastic cage at a really good price - highly recommend.
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Senikxy
Brilliant!
It's a great sized cage with a deep Base and strong bars. Wheel will need to be changed to larger one. My hamster loves his cage. My advice is to potty train them to go in their litter trays before you attach the tubes and house or you might find they pee in the house. My Boo sleeps in the house but gets up to pee in the litter tray. I've put lots of toys in so he won't get bored. This is an ideal cage and with the tubes you could add another cage that takes tubes if you want.
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. hamster lover
Hamster heaven cage
If you are deciding whether to choose a cage, I would highly recommend this one. I have a Adult Syrian hamster who absolutely adores this cage. Before I bought her this cage, she was in a rosewood cage which I do not recommend as it is very small and she used to chew the bars, no matter how many toys I put in there (I couldn't fit many in there anyway). So then I decided to buy her this cage, it can fit MANY toys/chews in there. I have lots of chews and there is still alot of floor space.
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Joanna V
Perfect hamster cage - do not buy any other.
This is the perfect cage for hamsters. It gives them a vast amount of space to run around in and climb. My floor area has 2 bridges, wooden nest box, potty, wheel and still she runs around like a loon! Upstairs added long wooden bridge, cardboard tunnel, 2 hammocks, a hanging nest, 2 ledges, still plenty of room. Hammy goes crazy running round and down, even refuses to go into her ball for floor time. She'd rather climb up onto the plastic ledges than use the ramps provided though.
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yasmin
Wow!!!
I loved this before our Barry had even woken up in his other cage to go in it!! The pictures online don't do it justice regarding size... It is huge!! I want to be a hamster lol. The size is the biggest plus for us, so much room to put all the toys we have bought him and still room for him to run around! Me and my boy sat there for hours just watching him explore and see him do so many different things in it compared to his old cage. So much to do and finally he is using a litter tray that's provided instead of tubes ☺ He loves it and we are so happy to see him have alot more fun instead of just chewing bars! I actually had instructions that are pretty straight forward and took me 30 mins to assemble! A must for Syrian hamsters!!! Well worth the money. Happy family ☺
Great Hamster Cage!
The cage is great, it's spacious and provides ample equipment to get you started. It comes with effectively 3 houses including the penthouse, 2 feeding bowls, a toilet and an okish water bottle. I've replaced the water bottle now though.
The only cons are the wheel is very squeaky (I replaced with an 11'' Trixie wheel, which fits fine in the cage) and the tubes are awkward to put together which makes cleaning them a pain.
All in all a fantastic cage which any hammy will love! I suggest buying a wooden bridge as these are great for the hammy and also offers a way for a small hamster to get onto the platforms if they find the slide hard to climb. (My hamster has no problem with the green slide though).
Just as a general piece of info, NEVER use cotton wool type bedding/nesting material for your hammy.
As a summary, to quote another hillarious review, this cage is sick for my fam the ham!
great cage
it arrived really quickly and when i opened it up i found that it was HUGE!!! it did come with instructions but they weren't that clear it looks like it will be an amazing home for my hammy
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Pammy
Excellent size
The majority of hamster cages sold are too small. This one is great and meets the RSPCA size guidelines.
ASSEMBLY INSTRUCTIONS: http://www.savic.be/sites/default/files/931204%20HANDLEIDING%20HAMSTER%20HEAVEN%20METRO.pdf
or http://bit.ly/1V9XaYl
Fantastic cage!
I cannot recommend this cage highly enough! My young Syrian hamster used to spend most of her evenings gnawing the bars of her (much smaller) cage and figuring out ways to escape. Now, she spends most of her time exploring the cage and running on the fantastic wheel that is provided. The cage is sturdy, roomy and beautifully designed. My only criticism is the green ladder (slide) that connects to the highest level. After a few slippery attempts she manages to climb up there but struggles to get down as it is far too steep for her. I will have to buy a connecting bridge/ ladder, to connect the two levels. Anyway, overall a fantastic purchase and good value for money. Contented pet and owner!
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kellie mcleod
hamster heaven
Brilliant cage plenty of room.for hamsters to play
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Hannah
Fantastic cage
I recently bought this cage for one of my hamsters after she became withdrawn and jumpy in her Alexander. I figured this cage was still a really good size for her without being too over the top with space.
It's a great cage, nice and roomy, comes with everything you need to get started (minus the bedding, food and the actual hammie) and is fairly easy to put together. The wheel it comes with is a little small for larger Syrians but is great for a dwarf hamster and the are larger wheels available with zooplus anyway.
The door on the front is perfect so you can clean large areas of the cage without having to take it all apart. The door and the clips for holding it the the base are quite stiff to use but this is no issue and makes me more confident that my hamster won't try to make her escape!
My only issue with this cage is that it doesn't come with tube stoppers, however, I have been able to order these from elsewhere.
Anyway, brilliant cage plus the tubes are compatible with all savic and ferplast cages so you could even connect this cage to another if wanted.
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sharon grant
Massive cage
I bought my son a hamster and cage for his birthday and soon realised the cage was too small.....so after looking on the internet all evening we decided to buy the Hamster Heaven ...its huge !! Reasonable price and very fast delivery ....even the delivery driver was pleasant :-) Cloudy the hamster seems to love it , racing around everywhere , climbing the bars , running on the wheel . She hasn't tried the tubes yet but I'm sure they'll be a hit too. Only downside was there were no instructions which would've been a help .
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Antoinette walker
Nice and roomy
A luxury home for any hamster lots to play and hide tubes sliders even a roof top penthouse we love it only down side is it can be fiddily to clean and you need to get a larger wheel if you have a large hamster .
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Jasmin Louise
One of the best cages out there!
This cage is brilliant and perfect for new hamster owners as it comes with nearly everything you need for a hamster (apart from chews and toys and obviously you need to buy food etc). It meets the cage size standard for 1 Syrian hamster and I think 2 dwarf hamsters (I'm not sure)? The only cons are that it takes ages to clean and the water bottle leaks so much, so you might need to buy a new one. Over all in my opinion I think this is one of the best cages out there! (I have a Syrian and he is in love with it)
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Debi
Excellent cage
Both my hamsters have these and they love them loads of room and sturdy. It meets RSPCA guidelines for a hamster cage which means happy hamsters. I'm going to be buying another soon.
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Kathryn Field
Really is Hamster Heaven
I'd never owned a Syrian hamster before & wasn't aware of their space requirements & wheel size this truly is the most amazing cage ive ever owned my hamster Peaches absolutely loves it there's plenty of floor space for her to run around & a big plus it comes with everything you need water bottle food bowls penthouse sleeping apartment there's lots of room for accessories the only major drawbacks are the tubing I've had to cap the outer tubing off as my hamster kept blocking them & getting stuck worst thing about this product is NO ASSEMBLY INSTRUCTIONS!!!! I'm not stupid but there was a fair amount of swearing but I love the bright colours the fab double lock door to prevent escapes & she's completely safe from my cats oh & you can fit a 28cm Trixie Wheel in there too what more could you want :))))
Great cage
Great cage for my Syrian hamsters - love the size and layout, would definitely recommend!
very pleased with this cage!
I've had this cage for about 3 months now, the first one did arrived damaged but zoo plus sent another one out strait away so very happy about that, the cage is massive! I love it, I don't use the tubes that go up and round just because I want to save on how much I have to clean but I do have the tubes that go up to the pent house, which my hamster loves! It's very spacious up there. Also handy because I clean the bottom half of the cage out whilst he's sleeping away! Hes probably just fully grown now and manages the tubes fine, he does actually use the green 'slide' to walk up but he doesn't bother with the pink ladder I think it's too steep, but doesn't bother him he just uses the bars. It's a good sterdy cage and I'm very happy with the price and the quality of product, the added extras are a bonus. I would definitely recommend this hamster cage.
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Alice
Fantastic cage
The first cage I received was broken, but Zooplus collected it and replaced it efficiently - and the replacement was absolutely fine. Luckily I discovered the breakage well in advance of my son's birthday or there could have been a lot of disappointment!
I have had hamsters before but a long time ago, and the Savic Hamster Heaven is FAR superior to any cage I've had before. And indeed to any others I have viewed recently in pet shops and online. It's much, MUCH bigger for starters with ramps, tubes and different levels to keep your hamster busy and happy.
As other reviewers have stated, the pink ramp is very steep and our new hamster couldn't climb it -but resting the bottom end on a wooden chew has reduced the gradient and she now climbs it easily. She also struggled with the slide but I placed the toilet that came with the cage next to it and Nibbles climbs on top of that and then pulls herself up the slide from there. (We're actually using the toilet as a sand bath - Nibbles loves a good dig in it! We have another corner toilet which she likes using too). I also bought a flexible wooden toy thing that you can bend into shapes to make a tunnel, stairs or bridge and have found resting this at an angle against the back of the cage between the two different platforms gives Nibbles all three options at once which makes getting around easier.
After trying out the pods for a while and various other locations, Nibbles has decided to make her nest in the tubing. I am a bit dismayed as fishing out perishable food etc is going to be tricky. But on the bright side, she is very visible in her nest and we have enjoyed watching her scrabbling about in there, moving her bedding around and sorting her food out. Luckily she still comes downstairs to use the toilet rather than weeing up there.
As others have said the water bottle does drip a little but not too much - and if you place it above the green platform, the drips won't soak the bedding so it's not a problem.
We've only had the hamster a week, but we are absolutely delighted with this cage, and I'm pretty sure Nibbles is too!
Nice, Large Sturdy cage but not so keen on the accessories
The Hamster Heaven is a nice, large sturdy but the shelves are not very good for big Syrians as they take up a lot of the cage but are a bit small for them so I took mine out. I really like the large front door and how easy it easy to remove the top section for cleaning.
The much cheaper Alaska cage is actually taller so a good option for a tighter budget & more space height wise
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Anne
Heaven is a place on earth at least for my hamster
My hamster (panda hamster Syrian) absolutely loves this cage.. It's bigger than anything iv ever seen before in a regular zoo shop, and the pictures doesn't even do it justice... It doesn't come with instructions but I only spent about 30 min putting it all together just by looking at the picture on this page :) it got plenty of room and paths for the hamster to explore and comes with a lot of hiding places and even a toilet! I simply love this metro heaven cage and so does my panda :)
Zooplus also have really good costumer service as they replied to my mail, that I sent late at night, in the morning... the shipping was quick as well!
Absolutely recommend this for Syrians... But I think it's probably a bit big for dwarf hamsters :) just my personal opinion :)
Heidi's Hamster Heaven
Heidi my syrian hamster loves this new cage! She absolutely adores the big wheel and spends lots of time running. I think the tunneling in the picture going from the pent house over the top of the cage and onto the pink level is far too long, and can(according to other reviews)cause hamsters to pee down the tubes so I made the tunnels much shorter. Some people have said the tunnels are too small, but I disagree, as Heidi- a small/medium sirian can turn around in them. This is overal a great cage, and Heidi loves the space and toys!
Da sick cage for ma ham
Dis cage is bear sick for ma fam the ham!
found solution to water bottle but need tube stoppers
This is an excellent cage apart from one problem. There is no way of being able to remove the tubes as you're left with 2 holes in the top of the cage!!
I can't find any stoppers for sale either.
I've seen other people complaining about the water bottle but if you fill it right to the top and fix it to the cage upright it stops leaking. Air bubbles cause it to leak.
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Tegan
EPIC CAGE!!!!!!
First of all, I am ten years old! I bought this cage knowing the measurements of the cage. it was massive! my hamster Bingo absolutely loves the cage. She is a normal size syrian hamster and can turn around in the tubes. It has a big front door with easy access. The penthouse on the top of the cage is bigger than it looks in the picture, with a secure door locked on. The problem I had with the other cage, was Bingo loved kicking all the sawdust about in the cage, which meant it went everywhere! it is not a problem with this cage. Now she has tonnes of room to play in with space for toys.
EPIC CAGE!!!!
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ella
wow
I bought this for my hamster and he loved it it's well worth the money the only downside is the water bottle leaks but apart from that its brilliant.
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sarah
brilliant cage
I bought this cage for my Syrian hamster Millie wanting to provide her with more space as her old cage was awfully small I felt guilty. I was delighted with the cage when it came my first impression was wow it is gigantic. It was fairly easy to set up. once set up I instantly fell in love with it my hamster was really pleased with all of the space and toys. I love both the platforms. the big door is super handy for getting toys in and out of the cage. The water bottle was really leaking so I put her old water bottle back in. I love the idea of the penthouse and tubes so does my hamster but it is a bit annoying when food and bedding fall out into the tubes. It was great that it came with a potty I potty trained her really easily. I really love this cage I think that it is perfect for Syrian hamsters.
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Eleanor
Fantastic!
I have been searching almost 4 months for the perfect hamster cage because I am an animal lover and I am very disturbed by the size if the cages that pet shops sell for you to keep your hamster in as they are tiny.
Most cages are cheap and plasticy yet really expensive and are a real task to build and clean out when you have all these interconnecting tubes with little ventilation. I think they are gross and overpriced especially when you don't have enough money or space to buy a cage with loads of add-ons. The savic cage comes with everything you need to start your hamster off and that comes within the cost of the cage. It meets the RSPCA CAGE SIZE STANDARD WHICH IS VERY IMPORTANT! It has loads of space for toys and extra housing so that your hamster can't get bored. If you did want to add more tubes all you have to do is buy some box connectors and add them in as you please. Easy to access your hamster for you to train it and also lots of privacy for your hamster if he/she needs more light, less light, quite, noisy, cozy,ir open open space. Also it's not cheap plastic it's good quality and I also find that the colours are really nice but not too bright. If you want to give your hamster the best quality of life then buy this cage! HIGHLY RECOMEND.
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katherine
Amazing cage For Syrian hamster.
Bought for my new hamster pixie she loves how much space there is,As she new to the family she still a bit scared to use the tubes and stuff but im sure she get use to the surrounding.
Disadvantages
The bottle that comes with it leaks so buy new one,
took me 2 hours to put up no instructions.
Advantages
loads space
Clever tubes and stuff to climb on
amazing cage.
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Hannah Johnston
Good!
I think this cage is AWESOME! It meets the RSPCA criteria for the cgae size, only downside is that it does take a while to put one of the shelves on!! But apart from that its all good:)
Lovely mansion - beware of penthouse breeding laziness!!!
Pros:
Massive cage with high quality accessories, plenty of room to put in lots of toys and change things about on a regular basis. Large front door makes access a lot easier, deep base means no sawdust gets kicked out of the cage. If you don't have time to take your pet out you don't feel quite so guilty as there is so much room inside the cage.
Cons:
Penthouse and tubes are a great idea but unfortunately I've now kept two hamsters (separately!!) in this cage and both have moved entirely up to the penthouse and peed down into the tubes instead of getting up and moving about. Even at night they have been significantly less active than when in a smaller cage. I note that other customers have had the same problem. Although it is a lovely idea the tubes and penthouse seem to breed laziness which actually can be very detrimental to your pet's health. I've removed the penthouse to try and encourage my hamster to be more active and actually use the downstairs element of the cage.
The base is arguably too deep - it is very difficult to find anywhere to clip a wheel on to that will also be within reach (stand alone wheels are no use as they just fall over) so you have to clip it on at the green level (the pink one is too high up). A standard size wheel fits and no more - I prefer to buy the larger rat sized ones for comfort. If my hamster grows to be a larger than average hamster I may have to remove the green level, place a rat wheel in and buy something to assist her in actually reaching the wheel as it'll still be too high up to reach. The ladders are too steep (a comment made by others) but hamsters climb anyway so will soon find an alternative to this by using the bars.
All in all this is a brilliant cage but I've been surprised at how each hamster I've had in it does not actually utilise the full space so perhaps the cambridge cage would be a cheaper alternative if you are still hesitating on the price. I've had the cambridge cage before and it is also very spacious. Only downside to that one is the lack of a large front access door.
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Natalie Hawkins
Awesome Cage!
This cage is huge. It looks much bigger than the picture; my little Toby looks so small inside of it!
The only issue I've had is one of the handles snapped while I was carrying it up to my bedroom. If my hamster had been inside of it when the handle snapped, it could have ended bandly. So, watch out for that little problem.
I'm going to take out the green shelf and replace it with a Savic Corner Platform, simply because the green one isn't all that practical. If it was solid without the holes built into the design, it would have been perfect. I knew that when I was buying it, though.
Oh; I don't like to use wheel stands as they can easily be knocked over by the hamster so I always opt for putting it on the bars. However, because the base is so deep, you have to have the wheel up incredibly high for it to not rub against the plastic. You'll have to put something underneath the wheel so your hamster can reach.
Hamster Heaven!
Any hamster would be delighted to occupy this spacious cage - puts others to shame! Well constructed and well thought out.
one of the best cages on the market
I love the Savic Hamster Heaven, we have two. It meets all recommended cage guidelines and provides a wonderful habitat for your hamster. The door is large to provide easy access. It has plenty of space for toys and a large wheel and is a very study cage. The tubes might not be big enough for very large Syrians but it is still a great cage without the tubes on.
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Ellie
HUGE!!!
Our female syrian Daisy was kept in the ferplast mini duna for the past 5 months, just watching her outgrow the cage so rapidly we decided to go for this one, the picture doesnt do it any good, but this cage is massive, we can now put all of her toys in here instead of rotating them week to week in her old cage. She took to the cage straight away and is waking up even earlier to play, the wheel that comes with it is perfect for syrians, nice and big. Cannot fault this cage in any way except that it doesnt come with instructions but a bit of common sense fixes that problem. The cage is well worth the price zooplus is asking (and more) best cage you will find for syrians, definitely buying another for when i get another syrian.
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Liza
Assembley
excellent delivery came only a few days after we ordered not sure if my hamster likes it yet we only just made it one problem is that it didn't come with instructions and none on the internet so we had to use a picture to try and figure it out but it looks good though it is MASSIVE! you need to have the space. just replaced a ovo habitrail I would recommend hamster heaven (if you have the space of course)
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Catherine Croker
Love it and so do the hamsters!
Just replaced the ovo habitrail with this cage. So much space for the hamsters to roam in and not as much risk of escaping hamsters! Would highly recommend. One downside is it is very big so need to ensure you have somewhere to put it. The other problem with such a big cage is the amount of sawdust and straw required on cleaning day it does come with a toilet (and litter) but not seen evidence of them using it yet. Anyone know how to train a hamster?!
Cage review
I have kept an adult female Syrian hamster in this cage since December, She loves it! AT first, i had the tubes and penthouse on but found the tubes a squeeze even for a baby Syrian! (My hamster is tiny for a fully grown syrian) I later took the tubes and penthouse off and replaced these with the stoppers. Luckily, I was by the cage when my hamster managed to push the yellow connectors to the side and that was big enough for her to fit through! Tins are now on top of these so the stoppers dont move out of place. Apart from that, This cage is magnificent! Huge doors, sturdy bars and its HUGE! It was a lot wider than i thought; i also have an 8 inch hamster ball in this cage and there is still plenty of room! I think its slightly overpriced, but good for the sturdy accesories that come with the cage. I would recommend this cage for adult dwarf hamsters, or Syrians as long as the tubes are removed. You can leave the tubes on, i felt that I felt happier without them. Zooplus delivered this cage in perfect condition and my hamsters happy. Id give this cage a 7/10.
Cage review
I have kept an adult female Syrian hamster in this cage since December, She loves it! AT first, i had the tubes and penthouse on but found the tubes a squeeze even for a baby Syrian! (My hamster is tiny for a fully grown syrian) I later took the tubes and penthouse off and replaced these with the stoppers. Luckily, I was by the cage when my hamster managed to push the yellow connectors to the side and that was big enough for her to fit through! Tins are now on top of these so the stoppers dont move out of place. Apart from that, This cage is magnificent! Huge doors, sturdy bars and its HUGE! It was a lot wider than i thought; i also have an 8 inch hamster ball in this cage and there is still plenty of room! I think its slightly overpriced, but good for the sturdy accesories that come with the cage. I would recommend this cage for adult dwarf hamsters, or Syrians as long as the tubes are removed. You can leave the tubes on, i felt that I felt happier without them. Zooplus delivered this cage in perfect condition and my hamsters happy. Id give this cage a 7/10.
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fussy hamster owner
a few hick ups
Hey so I am going to be super critical here. I chose this cage because I thought it would give my Syrian Lots of interest, it met the rspca size standards and it came with two shelves as opposed to one like most cages this size. As soon as it arrived I started having second thoughts. although it is a nice cage I wanted to put larger hamster toys and a rat wheel in it and felt this would be a bit of a squish. I have had my hamster in it two days and although I am sure most hamsters will be fine in it but I have had a couple of problems. she has made a nest in the penthouse which is great but because she tends to lie in at night it's hard to get her out because she just hides in the tubes. I have also noticed she is now peeing in her penthouse. As a result I am now going to be removing the tubes and penthouse which is a shame because they seemed like such a good feature. I have read some other people have had similar problems. The good thing is that the cage does come with tube blocker so as an owner you can make this choice yourself. the cage can also be easily rearranged or move a level for bigger wheels and toys to go in it. other good points is the cage is really sturdy and well built. It has a lovely big front door as well for easy cage access. with all these points, In hindsight I wish I had gone for a simpler cage for less money. hope this review may help people when trying to decide between this one and a cheaper model
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Henry
Brilliant Hamster Home!
Our hamster loves his new home! He has so much space and seems very happy.
Delivery by parcel force was great, very quick delivery.
My nay criticism is there are no instructions for assembly so you have to work from the very small picture.
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Lil
Fab house for Taylor
Our hamster, Taylor, loves her penthouse home x we had to take the ladder and slide out as she could not use them x I put the tube from her old house under one hole and her old bed house under the other one so she can easily step up through the holes x she sleeps a lot day and night but we bought one of the big wheels which fits in fine and we don't hear it at night x I know she uses it if I can't sleep x I put one of the wooden ladders across the cage as well so she uses that to go and get a drink on the green pathway x she also uses her posh toilet x all in all Taylor loves her mansion x the only fault about it is the pink platform isn't flat and since Taylor likes to clean herself there she sometimes falls down the hole where the small dish was x all in all it's a fab house for a hamster x I would say that Taylor loves it and is a very happy hamster x
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kim
great cage
I got this cage for my 5 mice. They love it although some are nervous about using the penthouse section. The only downside was that 2 pieces were broken when it arrived hence the 4 stars. Apart from that its brilliant, good size and easy to clean.
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Kath
Hamster Mansion
This is 'Gold Standard' for Syrian hamsters & certainly lives up to it's name as a Hamster Heaven. Having kept Syrians on & off for more than 20 years, this is my all time favourite cage.
At 80 cms wide, it is the perfect cage if you care about the welfare of your fur-ball. Although hammies are relatively small critters, they do walk fair distances in the wild & this sized cage meets RSPCA recommendations.
It may not be the cheapest on the market, but if you love your pet & want to teach your child to place their pet's welfare as paramount, it's worth spending that bit extra. I have consistently found Zooplus to be the cheapest price for this cage.
It's very well made & solid. The top clips very securely to the base. The base is deep enough to allow for a thick layer of sawdust. This has 2 advantages; firstly it allows your pet to dig & burrow without the woodchips flicking everywhere (a problem with shallow bases) & secondly, being so large, you may find you do not have to clean it out as often as you would a small cage.
Wire cages allow for excellent ventilation, so no nasty whiffs or damp-furred hammies & of course, you can clip on treats & wooden chews.
The shelves are secure & accessories of good quality. My hamster loves the penthouse at the top which allows for good visibility & the tunnels are solid & allow him to run to & from the penthouse & down onto the shelves. The huts make cute sleeping places & the food bowls are inset, so cannot be tipped over.
My hamster used the potty (which is included) straight away. I fill it with litter & he always pees in there, keeping the rest of the cage odour free & clean.
I have had no problems with the included bottle which attaches securely. The wheel is a good size & makes very little noise compared to many. My hammy uses it every night.
The only (small) downside is that the 2 slopes leading up to the shelves are very steep & my hamster (like others have remarked) will not use them. This problem was easily overcome with the purchase of a couple of cheap wooden bridges from this site.
As an extra,I would thoroughly recommend the wooden cabin with 4 compartments, available from this site. It takes up a third of the cage, turned longways & our hamster was thrilled to bits with it, dragging his bedding in there & stashing his food. It fits under the shelf & gives another platform too-definitely the best accessory I've found & recreates a natural place for hamsters to sleep/play.
One of the best features of this cage, apart from the size, is the wide door at the front. It's not something one always thinks about when choosing a cage but makes an enormous difference to being able to confidently access your pet in order to tame & handle him. When cages only have a small door at the top, it's only possible to stroke/pick up your pet from above, which can be a little daunting for your little friend. The opening on this cage allows both your hands & arms to reach in, at eye level to your pet, allowing for easier taming & petting.
The door shuts very securely and if everything is properly set up, I don't see how any hammy could escape.
To conclude,this is a great, spacious cage & I cannot recommend it highly enough.My hamster (Bear) has never once chewed the bars, because he is happy and if you go ahead & purchase it, your furry friend will thank you for it :)
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Mr.Roberts
super cage, super company.
What a cage. Daughter's syrian loves it, ladder & slide no problem at all, it's up & down them all the time. So much room for it, & the extra's we got for it as well, (all from zooplus). Highly recommend this cage, & equally recommend zooplus for a first class service (ordered sun 21/10 received wed 24/10 very well packaged) & above all first class prices. Will certainly be using zooplus again. All shoppers needing anything animal, would be wise to check out zooplus.
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Sara
Best cage ever
I wish I hadn't wasted my money buying a cheaper smaller cage for my first hamster. This cage is perfect size and the penthouse is brill. My hamster is a lot more easier to handle now as I have more access in the cage with the big front door. Don't waste your time with other cages
Fabulous new home for our baby hamster
We decided to purchase this particular cage based on the previous positive reviews. We were delighted with this cage and equally delighted with the efficiency and speed of delivery (within 2 days of ordering!). It is a spacious and well thought out design, we have had to modify it slightly and agree with the other comments about the 2 slides to the upper platform - they are far too steep but we have added some ladders and a bridge which have solved the problem. Having nearly completed the build of the cage, we discovered that one of the corner tube pieces was missing. I contacted zooplus about this and again received a very prompt reply explaining my options on waiting for the part or indeed even replacing the cage entirely. It seemed more sensible for us to wait for the part and although they did advise us it could take up to 4-6 weeks to be delivered, I received confirmation of delivery within a week. I don't think I've ever received such an excellent standard of customer care from an online provider. Would definitely recommend buying this cage for a syrian hamster and so pleased I purchased it via this site. We will no doubt return for more hamster goodies along the way!
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janine
Deffo hamster heaven for my syrian!
Bought this yesterday and is deffo worth the money, mini (my hamster) adores this cage as theres so much to do in it. It is very large and tall so you can fit some extra toys in there. She enjoys climbing the bars and hiding food in the penthouse. She's already using the hamster toilet that comes with it :). If you don't have this cage then your hamster is missing out.
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Jen
Super cage for Superman the Hamster!
Our wee hamster Superman loves her new cage!
She's quite a big girl so the tubes are too small for her but she already had a long wooden bridge in her old cage so we've addapted that to give her access to the penthouse. She doesn't sleep up there but we hide food in it every now and then so she's up and down all the time.
She's a very confident hamster too and a good climber so the ramps are not a problem for her, she actually often climbs up without them. If you do have a small, young or timid hamster though I'd maybe buy something more substantial for them to use.
The opening on the side of the cage is really useful too. We're lucky enough to be able to let her run around the living room without needing a ball (supervised of course) so we just open the side and leave it down as a ramp for her. That way she can get in and out when she's hungry or thirsty.
Great cage, you will notice a change in your hamsters behaviour within days. Superman used to chew her bars a lot through boredom when we weren't able to play with her but she never does this any more.
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Amy
My 6 mice love it.
My mice love this cage. I have extended it with a ferplast cage using the tubes at the top. Although the bar spacing is pushing it a bit for mice non of mine have escaped and they have been in it since they were 5 weeks old. easy to clean, well as easy as a large cage can be. The only bad point - no instructions!
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Danielle Bourne
Im loving it!
This cage is awesome! It arrived after only 3 days of ordering it which I thought was great! Only one problem I have to now buy a savic turning tube because one of them was not built right so I'll be poping to pets at home tomorrow to purchase that and then my baby blue can go in her new home :)
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Lynn Douglas
Great Cage, ideal for our Syrian
Cage arrived in 3 days; no instructions but followed the picture and took about an hour to set up.
Honey was nervous of the tubes at first but loves exploring them and her little hideaways too. She has so much more space to run about in; and for the price I think it was an excellent buy!
She loves the slides and doesnt have an trouble getting from platform to platform
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MammaMic
Excellent space - good value
Mr Nibbles loves his new home!
I had a few problems putting it together without instructions - I nearly gave up - but after going online to see pics of it and zooming in, it was pretty straightforward. It's really big but not so big as to be difficult to find a space for (we live in a mid terrace so nothing huge!).
And Mr Nibs loved it - he spent the best part of an hour scurrying about, hiding his food, checking everything out.
My only gripe is the water bottle holder - worse than useless. Nothing an elastic band couldn't fix but all the same, this lets it down. Having said that, I'm giving this a 5 rating as it's great value and fairly well made
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Lynn
Absolutely massive, my Hamster loves it
I received this cage today, well packaged and I am over the moon with it.
I'm not happy the cage did not come with instructions so I had to figure out how to assemble it by a photo.
I can't get over how big this cage is, when I compare my old cage next to it the old one is tiny.
I put my hamster in it and he started exploring right away and climbing up the bars.
There's so much room for him now and lots of room to add toys and treats etc.
The free potty and litter is brilliant too.
Definitely well worth the money, good quality and the size is fantastic.
I would highly recommend, don't buy any other cage :0)
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Jane
Hamster heaven
My hamster loves this cage she has the space to move about different places to hide her food. As stated by other reviews she struggled with the pink slide but replaced with a wooden ladder tunnels are a bit snug and the corners a bit tight for Syrian but she doesnt bother with the penthouse that much, overall the best thing we have bought her if your thinking of getting a Syrian hamster buy this cage first and you won't need another, plenty of space to add extra toys a worthwhile purchase Sally is one happy hamster !!!!!!
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S. Becker, London
Great cage - a new lease of life for my 14 month old...
Great cage - lots of space and my hamster is like a new boy - curious and happy to come out every night unlike how he was in a smaller cage.
Downsides: no instructions (not too tricky) and the green ramp way too steep for my hamster to climb up. I've had to add my own wooden ladder from the other green platform, which I think Savic should address.
Otherwise delighted! Both of my Syrian boys are now in these super sized cages. Very happy. Would buy again.
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Suzi B, London
Great aside from the green ramp
This is a super cage and the new green platform makes for more interesting play interaction than the big old yellow one these cages used to be issued with. Only a couple of things: 1) there are no instructions but it's reasonably straightforward and 2) the green ramp up to the pink platform is near useless. My hamster is too frightened as he can't get a good enough grip and it a tad too steep. Like a tunnel only half of one so he can't propel himself up. Savic, get it sorted for the next generation Hamster Heaven cage, will you?
All in all, though, superb size and my hamster who's now 15 months old has a new lease of life and seems very happy, so it's a yes from me!! :)
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Suzan Galata
Hamster Heaven 80
My Hamster Bobby Has Just Recently Moved Into His New Home A Couple Of Weeks Ago Now, Lovely Spacious Cage , He Has Moved Into The Penthouse & Seems To Spend Most Of His Time There . The Only Down Side To This Product Are The Very Steep Slide & Ladder That Are Just Way Too Slippery , He Has To Climb On To A Wooden Bridge I've Put In & Then Pull Himself Up Onto 2nd Landing. He's Not Small Either & Around 8 Months Old ,So Still Young Enough To Be Able To Do This. He Also Needs To Stand On Something To Reach His Water Bottle, That's Also How He Gets Onto Other Level, He Won't Even Attempt The Ladder Again. With A Little Effort & Tweaking From The Manufacturers This Cage Could Be Perfect.
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hammie
Lovely cage!
As this cage is the minimum size for a syrian as said by the RSPCA its great lots of room!
Excellent
This cage is fantastic as previous reviewers have already said. The delivery service was quick and the price was the lowest I could find with the 10% first time customer discount. Would definately recommend this cage and supplier.
FANTASTIC CAGE BEST EVER!
This cage is the best cage ever, the best iv ever had. My hamster looks alot happier now he's in this cage.Its also easy to clean out doesn't take too long. If you have a chance to get this cage GET IT as i said before BEST CAGE EVER!!!!!
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Wendy Hester
The best ever cage!
I have had hamster cages before that have been on the small side and I have always felt rather guilty about putting the hamster into it. However this cage has been absolutely brilliant for our hamster - she loves it! There is so much space and you can put different things for them to play with. Life is much more fun for her and I love watching her go from place to place in this superb cage. I think every hamster owner should have a cage like this one!
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Julie
Lovely big cage, but stairs/ramp useless.
Great sized cage, lovely colours, nice quality. My hamster loves the penthouse, spends most of her time up in there.
My only complaint is that the stairs and ramp to the second levels are absolutely useless, apart from looking pretty. Mine is a large Syrian and she can't get up them as they're far too steep and is scared to come down them. Savic need to sort this problem out and offer a solution to people who have already spent a lot of money on these cages! At the moment, my hamster is less than a year old so can struggle upstairs by pulling herself up side bars, but she shouldn't have to and an old hamster just couldn't manage it, you'd need to buy or make your own ramps, which is ridiculous for such an expensive cage. Much better version than the old Heaven cage though, where the shelf screws just break all the time.
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old lady cheeky
ho to be young again
Ive had Cheeky (syrian hamster) for over 2 years now,she has been living in a medium size cage with a lot of levels. as she as aged she seemed to lose intrest in her wheel and her toys, her old cage was used by others before her > that had past on. I tought id invest in a new cage for her retirement and my nEw friend once she departs. LOL NO CHANCE!!!!! THIS CAGE IS PUKKA...SHE GOING NOWHERE.. There is so much space she keeps doing laps like a marathon runner. She seems reborn and im shure it will extend her life. olny down side is not buying it SOONER" and the ramps to the upper levels they are to steep and slipery. easy fix thou I ran tubes up the green ramp and rested a small wicker bride under the pink one.
I strongly recomend this cage well worth the money. Ive never seen any hamster ive loved so active and happy. ps No kick out mess and she loves the penthouse and high view's from platforms
well done savic/zooplus fast delivery and well packed
Hamster heaven cage!x
Great cage, plenty of room for hamster only let down has trouble climbing up the stairs espesh the pink stairs as her claws slip she stands on top of her toilet and pulls herself through one of the holes bt apart from that so much better than her old one and a lot better priced than on other websites! Didnt realise when shopping around for it though there are 2 hamster heavens one with a hammock and one level and this one. So if u really want the hammock dnt get this one. I was v happy with this one myself though! Delivery was also fast and packed well, no instructions for cage have to build using a little picture from inside the box but i managed easily enough!xx
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JoJo
Heaven it is.
This cage is amazing.
My little boy Po is like a different Hamster! He absolutely loves his new home.
It's a good size for a Syrian, and everything seems to be strong and durable. Exactly what I (well, Po) was hoping for.
It very much lives up to it's name.
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Rainbow
THE BEST FOR SYRIAN HAMSTERS
This is great. My black bear, lemmy, has been living in a standard size cage, I was worried there was not enough room. This is HUGE, plenty of room for a Syrian, great for a dwarf too. No instructions but if I can build it, anyone can. Zooplus have said they will rectify this in the future. Accessories are ok, plenty of room to add your own. Great value, brilliant size, easy to clean. Plus point is that the front door is large enough to get accessories in & out, something not all cages do, which makes it easier to clean without disturbing hammy. WOULD HIGHLY RECCOMMEND
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Mark
Big cage
An excellent sized cage. Like others have said, a few setting up instructions would be appreciated but I got there in the end! My hamster really needed the extra size this cage gave and after watching her for a couple of hours last night, I wished I'd bought her this sooner. Well worth the money for the happiness it'll give your hamster.
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Cathrine melville
True hamster heaven
This cage is fantastic! My daughters hamster Violetta loves it, plenty for her to do and lots of places to go. She has decided to 'build' her nest in the petting area at the top, bringing all the bedding up through the tube. I'm glad we didn't go for a multi-storey cage as she loves swinging and falling from the bars. Easy to build although instructions would have come in handy. Would definitely recommend.
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hamster 200
wow
it was so spacious and easy to clean and didnt smell with my dwarf hamster at all.com
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rachael shields
fab cage
this cage is brilliant my hamster loves it , he is spoilt for choice and it has so much room for loads of toys and hidding places for him so he feels safe, the only bad thing is that it didnt come with instructions but i managed to put it up fine with no problems :) , i would really recommend to anybody and i thought its a really good price for the cage and don't be fooled by the picture , in the picture it looks quiet small but it is really big in real life and i need my mum to help my carry it down stairs at night, oh and the wheel is the least sqeakiest wheel iv ever had, it truly is a very good cage
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rachael shields
the best cage ever
i would reccomend this cage to everybody!! it is a very big cage trust me dont be fooled by the picture its a big cage but the perfect cage for any hamster , my hamster george is spoiled for choice in this cage he LOVES it it has so much space in it so that means loads of toys for george :) my mum has to help me carry it down the stairs cause its big and im scared al drop it :P but the only bad thing is it doesnt come with instructions but i managed to build it perfectly fine and it didnt take long, it is a fab price too honestly buy this cage your hamster will love and thank you for it !!!!
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Gemma
Best Hamster cage on the market
I have 3 of the original Hamster Heaven Metros, in blue and yellow, by Savic. They cost £105 each, although luckily I obtained 2 second hand, but still for around the £65 mark. Imagine my surprise and delight to see this cage, the same dimensions, and idea, for less than £60! Infact by the time I used my first time buyers discount, it was £53 including delivery!
It is by Savic, the same maker of the old Hamster Heaven cages. Same quality you can trust.
I really am thrilled. Thought the price was too good to be true, but it's just a revamped and more modern version of the old one. It is fabulous! Massive cage, bigger than any I have ever seen. A very good price for what you are getting. You get loads of accessories too, just as toilet, grit for the toilet, water bottle, (which I found to be a leaky design) bowls, little igloo houses.
I much prefer this new design, it's lovely, useful, and there's more for the hamster to do. Loads of space for toys and treats.
My one complaint- no instruction manual. Some of it was tricky to work out, and I have little patience. However it's all put together now, and I imagine I will buy another one in the near future.
Great buy. Recommend to anyone.
