such a shame..
..that the product didn't work in our case - not even 2 hours ago we went & bought one after finding it in pet store's website; would've been great activity game for our 2 shelties (aged 1 & 11) but guess we got a bad apple.
nothing wrong with the batteries. there's both of the sounds when pressed the button, not always though, and not once has it release any treats, only when pressed the reset button but that's to correct the treat container's position..
we were really looking forward to it =(