The plastic clips securing the top opening lid that the handle is attached to broke on only the third time of using. My cat at 6.6kg was well within the max weight of 12kg. We were lucky the clips shattered in the house & not whilst we were carrying him outside.
12/08/18|Julia
: 1/5
Uncomfortable and frigile
First use - broke top clips and a handle came off, second - broke the clip for the shoulder strap. Top opening is small for a cat, side opening has stupid lock system. My cat is only 5 kg. DON'T BUY!
24/06/18|Donna Poxton
: 1/5
broke on first use
Bought this for my Maine Coon so he could have plenty of room. Yesterday I had to make a dash to the vets with him so put him in, walked about 20 yards to the car and the top opening which the handle is attached to broke. So a poorly cat was dropped to the floor. The fixings just snapped. THIS WAS ON IT's FIRST USE. Vet weighed him and he is 6.5 kilo. Description says up to 12.
08/01/17|Dotty
: 1/5
Disappointed
I wanted a cat carrier which would be comfortable for my 6kg cat to travel in. This carrier was large enough, however after only a few months of minimal usage the plastic clips which hold the top door closed snapped. The carrying handle is on the top door and the clips were not strong enough to hold when I picked up the carrier with the cat in it. The clips snapped and the cat could easily have escaped.
The plastic inserts for the front door are also extremely difficult to fix in place.