Excellent customer service
I had previously bought another brand of dry cat food for my cat but it transpired that she needed to be on an anallergenic diet due to allergies she suffers. I had bought three bags of the other food and when I asked if I could swap them for the Royal Canin Anallergenic food, Zooplus very kindly replaced it without argument. My cat also loves it, which is a bonus.
I have never had anything other than first class customer service from Zooplus and will continue to get my cat food from them.