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Seaside Duo Mini Fillets in Gravy
Good product bad packaging
It's good value being in a larger box but I find the box is often delivered damaged with food packets burst open.
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Chef's Collection in Gravy
Leaky sachets
The food is great, my cats love this brand but we got two boxes and in one three had burst and in another two had which caused a lot of mess and a horrible smell because I hadn't realised right away 😳
Seaside Duo Mini Fillets in Gravy
Open sachets
This is the third time I have had these and the third time I’ve had to throw away 15/20 sachets due to them being open and leaking everywhere, I contacted zoo plus who have given me a refund. I really think you need to sort out your sealing machine at factory, I’m giving it one more go and if the same happens again I will cancel my repeat order. It really has to be sorted out.
Country Medley in Jelly
Damaged pouches
Every box seems to have several packets leaking or damaged, maybe a bit more handling care would be beneficial 🥴
Chef's Collection in Gravy
Diabolical packaging
The new packaging is diabolical. Pouches busted open on every order and I’m having to go through every pouch one by one to wash and check for damage. Zero problems with older packaging so must be down to the new design as it’s happened 3 orders in a row. If it isn’t fixed I’m going to have to change brand, which is a nightmare as it took so long to find this one that my cat likes and can buy in bulk.
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Seaside Duo Mini Fillets in Gravy
Very Disappointed
I've been buying this cat food for years. One cat now refuses to eat it, the other eats it but has severe diarrhoea afterwards. I'm wondering if the recipe has changed. I've had to throw some pouches away because they're already open and have gone 'off' 😕 Even some of the feral cats have refused it.
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Seaside Duo Mini Fillets in Gravy
Changed recipe
My cats won't touch this now after 8+ years. Not zooplus fault. Now have to go through the tough process of finding an alternative. 4 unhappy furrbabies and 1 disgruntled customer 👎
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Seaside Duo Mini Fillets in Gravy
New packaging
Despite the new packaging my cat still enjoys the seaside duo flavours. Unsure if they have changed but at 17, its the only brand and flavours he will eat. I find the pouches easy to scoop out and they leave the pouch clean.
Chef's Collection in Gravy
Good
Good value for money better quality then other cheaper brands
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Seaside Duo Mini Fillets in Gravy
Leaking packaging
I keep having a few packets broken and smelling!!!
I have been ordering for years and this has happened 4 times now
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Seaside Duo Mini Fillets in Gravy
Change the packaging back！
Since the packaging changed, there always 2-5 packs of food leaking before use!!!
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Seaside Duo Mini Fillets in Gravy
My cats won’t eat any more they changed receive
Even stray cats will not eat
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Seaside Duo Mini Fillets in Gravy
Fish in gravy
Looks like they have changed the recipe as well as the packaging - Our cats will not touch the new food
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Seaside Duo Mini Fillets in Gravy
Won't be buying again
My cats previously loved this food - the fish in gravy - but they have gone off the last batch. Will be looking for an alternative
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Seaside Duo Mini Fillets in Gravy
Not what it used to be
Used to buy this all the time and very popular with my two. Last batch the cats wouldn’t eat so will have to look for a new brand.
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Change of recipe?
My cats only eat the fish flavoured Gourmet and this last batch they have refused to touch. They have been eating it for years. I bought a 12 pack from Asda and they ate it without a fuss. I gave the 90 pouches to my neighbour but she said her cats wouldn’t eat it either. Very odd.
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Change of Product?
Been using this for two years with absolutely no issues, my last batch however has been very poor. My cat has turned his nose up at it repeatedly and I now have 80 packs going to waste. Please change it back!!
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Product change
Like other purchasers, I have found my cats refusing the latest batch. I will buy one more, but send it back if this continues.
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Different test
I feed my cats with this food for 10years, but is quality and recipes was changed and now my cats rejected to eat
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Recipe changed for the worst
I’ve bought at least 12 bulk boxes in the last year. My 6 adult cats all used to love it. The last batch gave all explosive diarrhoea. Now, not even the stray cat who is an absolute gannet will eat it. But the regular sized boxes all seem to be fine. Bizarre.