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The package arrived torn with the food loose in the box—quite disappointed with the delivery

The package arrived torn, with the pet food loose inside the box—I'm quite disappointed with the delivery. I've ordered several times from this site and never had this problem before. I really didn't like it at all.

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Bad purchase

My dachshund did enjoy eating the food, but after a few hours he threw it up again. Seems like it was a bad purchase. I’ll donate the remaining food to the animal shelter.

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Excellent Product! Delivery and AI customer service are a disaster.

A loyal customer for many years, I’m extremely disappointed with the delivery service. This issue, which has happened twice in six months, still hasn’t been sorted out. The first time, half of my order didn’t arrive. Second time, same problem except they sent me the same product I’d already received. I eventually got the second part of my order, but then there were new billing complications...

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Big disappointment

Despite a slow transition, our dog (English Cocker) had serious digestive issues with these kibbles. Everything was resolved by switching brands. This food is low in fibre and too fatty. Royal Canin’s customer service was useless and defensive, telling us to add our own fibre to this supposedly complete meal! Thankfully, Zooplus was very understanding. I do not recommend it.

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The product is in poor condition

Cats usually devour this product, but ever since I bought it, I put it out and they won’t eat it.

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They don’t fit

They weren’t good for my beagle, they caused him quite strong stomach pains.

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