We have had this cat tree for just over a year when
the post fell down damaging the base and cannot be put together. On contacting Zooplus we were informed that this was due to 'wear and tear'. The tree has hardly been used by our 2 cats .
On enquiring if we could purchase a new base we were informed that this was not possible.
This is not a cheap cat tree so to say we are disappointed is an understatement as we have 2 other larger trees older than 10 years still standing! Buyer beware!
24/11/20|Pauline Watson
: 1/5
Dangerous faults
Totally dissatisfied with this product, very sharp ends of screws or nails poking out under cushioned area, top of barrel, which is very dangerous as cats will knock cushions off , at least 5 points.
04/06/18|Tony Beaumont
: 1/5
VERY POOR PRODUCT :(
looks good but omg i had to hold it together with large screws in the end , bolts came out of the plastic so couldn't tighten the poles etc an had to use screws again to make the shelf sturdy ,,, :( not worth the money at all :(