SureFlap Microchip Pet Door Connect

Advantages Customisable settings for different cats Quick relocking is generally very practical App with status, activity tracking, and timer control Hub and setup are generally straightforward Fail-safe mode available for empty batteries Customer service responds and tries to help further Disadvantages Exit detection on my device is unreliable At times, my cat couldn't get out anymore The error only occurred from inside to outside Restart required by removing the batteries

Unfortunately, the hub has to be connected to the router with a LAN cable. This means the hub needs to be close to the router, and if the cat flap isn’t nearby, the hub keeps losing connection – as a result, things like curfews or remote control just don’t work properly. For this price range, that’s simply unacceptable! Our flap is just one floor below and there isn’t even a door between the hub and the flap – and that’s already enough for the connection to drop.

I’ve just installed the cat flap. I already had the Hub because I bought the “smart bowl”, which I have to say I was really happy with. However, this system was installed in a newly built house with an A+++ energy rating, and it was very disappointing to discover that there’s no insulation at all. I installed several extension pieces, since my wall is 30cm thick plus the insulation layer. Air gets into the tunnel and comes through the flap. Terrible.