SureFlap DualScan Microchip Cat Flap

Please don't buy this cat flat and if I could give zero I would. Microchip scan works for one of my cats but not the other therefore no option but to disable feature and use manual lock mode. However tom cat down the road head butted flap while locked and broke the cheap plastic lock mechanism so I may as well have a hole in my door. For £65 SureFlap are having a laugh.

A cat from outside pulls the flap to the side with its claws to open it and slips into the house. It has damaged the felt around the cat door. Problem with no solution!..

The flap was easy enough to install and programme, but it’s useless. The cats learned to pick the lock within a week, whether it was locked in one direction, both, or completely. I specifically wanted this feature so I could programme which cat goes in and out and when. As just an ordinary cat flap, the product is expensive and clumsy.

The cat flap only worked for a couple of weeks before it stopped reading the chip. We've had the chip checked by the vet and it's sitting perfectly readable in the cat's neck. We've also changed the batteries, but that didn't help. This is the second cat flap we've had that has stopped working.