SureFlap Microchip Cat Flap

The cat flap opens from the inside without any problems. From outside to inside, it should react to the chip immediately and open. But it doesn’t do that. It opens with a big delay, so my tomcat won’t go from outside to inside. Unfortunately, I’m not satisfied.

Cat flap in use with 2 cats for 11 years. Scanning the microchips is easy to understand and do, the flap was installed quickly and works reliably. After 11 years, the 4-way lock has worn out and falls out if a cat goes through too quickly. Had a chat with extremely friendly customer service, and now they're sending me a replacement lock free of charge. There really is still quality and service in Germany. Thanks.

We've been looking for days now because the hatch's post-installation programming isn't working when our cat wants to come in 🤢

Now on our third cat flap in five years. At first it works fine, but after about a year and a half it starts draining the batteries. Now I have to replace the batteries every day.

Just doesn't work, plain and simple.

A cat from outside pulls the flap to the side with its claws to open it and slips into the house. It has damaged the felt around the cat door. Problem with no solution!..

The cat flap only worked for a couple of weeks before it stopped reading the chip. We've had the chip checked by the vet and it's sitting perfectly readable in the cat's neck. We've also changed the batteries, but that didn't help. This is the second cat flap we've had that has stopped working.