Cat Mate Filter

Until now, Pixi filters prevented algae from forming in the fountain, whereas filters from other brands did allow it. With my latest purchase, algae starts to appear after the fountain has been in use for just a week. The colour of the filters has also darkened quickly; before, it would only change after several weeks when it was time to replace it. I think the quality has gone down.

My cats only drink from this fountain. Tried other types too. No chance. Only this one!!

We've been using this model for many years. But ever since the pump broke for the first time, it's been nothing but hassle. First, the power supply for the new pump broke. Then the pump itself broke. Then something else broke again, and this time we didn't even know what it was. The new replacement power supply now makes an unbearably loud buzzing noise. I think the quality has really gone downhill. We're constantly swapping out parts.

I ordered the fountain on 12 July this year and after a short time the motor has already broken. Please send a replacement as soon as possible.

The fountain is well liked by our Gigi, but unfortunately the pump isn’t very good.

We bought the drinking fountain for our cats 2-3 years ago and they really love it! Unfortunately, ever since we got it, we've had to buy a replacement pump every 3-4 months, which, at around 5,000 HUF each, isn't really economical! We regularly maintained the pump and always made sure the water level was right! During this time, we also had to buy a new adapter once, as the original broke as well! This adapter isn't available on the Zooplus website, so we had to get it directly from the manufacturer!

Bought 2L fountain to entice our increasingly outdoor-thirst-driven renal cat. After years of asking for shower water she discovered puddles (not the best). She adapted well to this quiet fountain (21yo) but it just became an extra water source & didn’t eliminate the outdoor problem. She went off it quickly right on the 1-mth mark when filter is recommended to be replaced. The biofilm starts building quickly. Unfortunately, she passed before we could order new filter, but will keep for next cat.

I bought it specifically for my Cat Mate fountain but it doesn’t fit. I had to modify the filter holder inside because there was no way to get it in. My fountain has two compartments and the replacement has three.

Good thing you can get several filters at once

These filters release a black residue that contaminates the water. I don’t know to what extent they may have caused urinary problems for my cats. Not only do I not recommend them, but I actually wish they’d be taken off the market.

These filters are much worse than the ones before, those were great—such a shame.

The listing doesn’t clearly show the product’s measurements. With so many products in the same post, it’s hard to tell. The filters I bought are very square-shaped. I went by the picture and thought they would fit well. I’ll still use them by squeezing them in and making them fit, at least until I buy the original brand replacement (which is more expensive). They seem to be good quality. The mistake was mine for not checking the filter size.

We adopted a kitten when she was 3 months old, and she absolutely loves the fountain. She enjoys drinking from it and sometimes even bats at the waterfall. It’s quiet, just has a gentle humming sound. However!! Our 15-year-old lady isn’t a fan, she just sneaks around it but doesn’t use it. Not every cat will automatically like it, especially if they’re older.

Unfortunately, the plug of the power supply is really poor quality, as the contacts become loose after a short time and can no longer be used. Even after buying new ones several times, it's always the same problem. If this happens again with the next plug, the drinking fountain will be thrown out completely and I'll switch to another brand. Limescale also builds up quickly in all the little nooks and crannies.