Bad quality fabric
Like others who gave this cat bed one star I agree the quality of the fluff is unacceptable. See my photos of it. Apart from not being knotted in to the base fabric, it is I suspect, acrylic which simply tears apart. Acrylic is very bad for cats if they eat it or ingest the dust. The design of the cat bed is brilliant. If only you could make it with better materials. I have photos but cannot find how to add them.