Redeem your points and enter our raffle for the chance to win:
25 prizes of 5000 zooPoints
100 prizes of 1000 zooPoints
Winners will be selected during December and the zooPoints will be added to their account before the end of the year. All prizes are valid until December 2027.
How does it work?
- Redeem your zooPoints during Cyber.
- Every redemption gives you 1 entry into the raffle.
- We will draw the winners during December.
- If you're one of the lucky winners, your zooPoints will be credited to your account before the end of the year.
Redeem now and you could enjoy a whole year of snacks, treats and rewards on us.
Enjoy our reward selection:
Terms and conditions for partcipation
One redemption. A year of snacks with zooPoints.
Redeem your zooPoints and win up to 5000 zooPoints for the rewards shop, e.g. for treats.
Terms and conditions for partcipation
One redemption. A year of snacks with zooPoints.
Redeem your zooPoints and win up to 5000 zooPoints for the rewards shop, e.g. for treats.
1. Organizer
The organizer of “One redemption. A year of snacks with zooPoints.” is zooplus SE, Herzog-Wilhelm-Str. 18, 80331 Munich (hereinafter referred to as "zooplus").
1. Organizer
The organizer of “One redemption. A year of snacks with zooPoints.” is zooplus SE, Herzog-Wilhelm-Str. 18, 80331 Munich (hereinafter referred to as "zooplus").
2. Eligible participants
All zooplus customers who have a zooplus account and place an order with zooplus SE redeeming zooPoints, during the promotional period are eligible to participate. Each redemption during the promotion is one entry.
Participants must be legally resident in United Kingdom and at least 18 years old at the time of participation.
Zooplus employees and their immediate family members are not eligible to participate.
2. Eligible participants
All zooplus customers who have a zooplus account and place an order with zooplus SE redeeming zooPoints, during the promotional period are eligible to participate. Each redemption during the promotion is one entry.
Participants must be legally resident in United Kingdom and at least 18 years old at the time of participation.
Zooplus employees and their immediate family members are not eligible to participate.
3. Promotion period
The promotion period begins on November 06, 2026, and ends on November 30, 2026, at 11:59 PM. Redemptions received before or after the promotion period will not be considered.
3. Promotion period
The promotion period begins on November 06, 2026, and ends on November 30, 2026, at 11:59 PM. Redemptions received before or after the promotion period will not be considered.
4. Participation
Customers enter the competition by placing an order redeeming zooPoints. Each redemption during the promotion is one entry.
4. Participation
Customers enter the competition by placing an order redeeming zooPoints. Each redemption during the promotion is one entry.
5. Prizes
There will be:
- 25 winners, receiving 5000 zooPoints (£50) to redeem in our reward shop, until Dec 2027
- 100 winners, receiving 1000 zooPoints (£10) to redeem in our reward shop, until Dec 2027
Customers may redeem the awarded points for products of their choice until all points have been used, but no later than December 31, 2027. Rewards can only be redeemed with a standard order with a minimum order value of 12 EUR (excluding delivery charges) with zooplus SE. For further information see Teilnahmebedingungen für den zooplus Club Basis-Stufe.
5. Prizes
There will be:
- 25 winners, receiving 5000 zooPoints (£50) to redeem in our reward shop, until Dec 2027
- 100 winners, receiving 1000 zooPoints (£10) to redeem in our reward shop, until Dec 2027
Customers may redeem the awarded points for products of their choice until all points have been used, but no later than December 31, 2027. Rewards can only be redeemed with a standard order with a minimum order value of 12 EUR (excluding delivery charges) with zooplus SE. For further information see Teilnahmebedingungen für den zooplus Club Basis-Stufe.
6. Winner selection
Winners will be selected at random from all eligible redemptions received during the promotion period. The drawing will take place within 10 days after the promotion ends.
6. Winner selection
Winners will be selected at random from all eligible redemptions received during the promotion period. The drawing will take place within 10 days after the promotion ends.
7. Winner notification
Winners will be notified via email no later than 30 days after the drawing. The zooPoints gained will be automatically uploaded in the “MyAccount area” of the respective winners.
7. Winner notification
Winners will be notified via email no later than 30 days after the drawing. The zooPoints gained will be automatically uploaded in the “MyAccount area” of the respective winners.
8. Claim to prize
To claim their prize, winners may be required to provide proof of purchase and complete any documentation requested by zooplus. The prize is non-transferable and cannot be substituted for cash or any other prize.
8. Claim to prize
To claim their prize, winners may be required to provide proof of purchase and complete any documentation requested by zooplus. The prize is non-transferable and cannot be substituted for cash or any other prize.
9. Taxes and fees
Winners are solely responsible for all taxes, fees, or additional costs associated with acceptance and use of the prize.
9. Taxes and fees
Winners are solely responsible for all taxes, fees, or additional costs associated with acceptance and use of the prize.
10. Early termination, adjustment or modification of the competition
zooplus reserves the right to modify, suspend, or terminate the competition or any part of it at any time and without prior notice for any reason. zooplus will exercise this right in particular if the proper conduct of the competition cannot be guaranteed for technical or legal reasons.
10. Early termination, adjustment or modification of the competition
zooplus reserves the right to modify, suspend, or terminate the competition or any part of it at any time and without prior notice for any reason. zooplus will exercise this right in particular if the proper conduct of the competition cannot be guaranteed for technical or legal reasons.
11. Disclaimer
Claims for damages against zooplus in connection with the competition are excluded – to the extent permitted by law – regardless of the legal basis, unless zooplus has intentionally or grossly negligently violated statutory obligations. Liability for incorrect information or descriptions of the prizes offered is excluded – to the extent permitted by law. The prizes may differ in their presentation from those shown in the promotional materials for this competition.
zooplus is not liable for technical problems that are beyond zooplus's control and that may affect participation in the competition.
11. Disclaimer
Claims for damages against zooplus in connection with the competition are excluded – to the extent permitted by law – regardless of the legal basis, unless zooplus has intentionally or grossly negligently violated statutory obligations. Liability for incorrect information or descriptions of the prizes offered is excluded – to the extent permitted by law. The prizes may differ in their presentation from those shown in the promotional materials for this competition.
zooplus is not liable for technical problems that are beyond zooplus's control and that may affect participation in the competition.
12. Data protection
To the extent that participants' personal data is processed as part of this game, it will be automatically deleted no later than 90 days after the game ends. The participant hereby consents to this.
12. Data protection
To the extent that participants' personal data is processed as part of this game, it will be automatically deleted no later than 90 days after the game ends. The participant hereby consents to this.
13. Applicable law
Participation in the competition is governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law applies only to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the country in which the consumer has his or her habitual residence.
13. Applicable law
Participation in the competition is governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. For consumers, this choice of law applies only to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the country in which the consumer has his or her habitual residence.
14. Final provisions
Should any of these provisions be or become invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a legally permissible provision that most closely reflects the economic meaning and purpose of the invalid provision. The same applies to any gaps in these Terms and Conditions of Participation. zooplus reserves the right to amend these Terms and Conditions of Participation at any time. Participants will be notified of the amended terms and conditions in an appropriate manner.
By participating in the raffle, participants confirm that they have read and understood these terms and conditions and agree to them.
14. Final provisions
Should any of these provisions be or become invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a legally permissible provision that most closely reflects the economic meaning and purpose of the invalid provision. The same applies to any gaps in these Terms and Conditions of Participation. zooplus reserves the right to amend these Terms and Conditions of Participation at any time. Participants will be notified of the amended terms and conditions in an appropriate manner.
By participating in the raffle, participants confirm that they have read and understood these terms and conditions and agree to them.