Excellent product for the jelly. As usual they don’t touch the shredded…..stuff. They love the jelly.
06/07/23 | Darren John
: 1/5
Very Poor Quality
I don't Know what felix are thinking about, But this so called NEW Ingredients Are Shocking. It's making My cats ILL. I will have to try and find a replacement Product. Fed up Lately of complaining about Damaged Sachets also, It's a smell unlike any Other, Avoid this Product.
03/07/22
: 1/5
Not worth 1 star!
Made my cats so poorly, vomit and diarrhea.
Literally poisoned them !!!!
23/02/22
: 1/5
My cat become really ill after eating this.
Please be awar.
My cat became poorly after he had two packages of Felix As Good As It Looks, which I got last weekend from Zooplus.
He was exceptionally quiet and was just sleeping yesterday. During the night, he meows to get my attention a lot. It seems like he is in pain or something. My cat does not want to eat any food now. I suspected the foods he had, and I googled it and found the Facebook group and similar stories on Twitter.
06/02/22 | E L S
: 5/5
High 5
My 5 year old cat loves eating these, she wouldn't eat Whiskas any more.
No problem with Zooplus, but my order box got very damaged by Yodel and cat foods missing( must be tins in YODEL warehouse somewhere) i contacted Zooplus and they investigated my issue and refunded me what foods were missing. Next time i order i will choose another courier.
22/01/22 | Lily
: 1/5
Cats hate new formula
What is everyone else swapping to instead? My two refuse to eat the chicken, aren't keen on two others and tolerate the fourth in the pack. What was their staple diet, is now causing two enthusiastic eaters to walk off and lose weight. Bye bye felix.
20/01/22
: 1/5
Taste as good as it looks
I have had the odd pouch split but the last box was terrible. I have been trying to trace a smell in my kitchen and with the help of my cats narrowed it down to the last un opened box. 8 pouches were split and leaking. Zooplus customer services helpful
12/12/21 | Denise
: 3/5
Felix 'As Good As It Looks'. Not so 'Good as It Looks'
My cat Merlin has always had Felix' As Good As it looks', which I buy locally and he eats with gusto. But whenever I buy what I think is the same product from Zooplus, I can open a sachet of any flavour and that particular sachet he will not touch, open another sachet of same flavour and he will eat it, which leads me to believe there is something not right with the particular refused sachets. My last order, Merlin refused every chicken sachet, which was worrying and annoying
29/11/21 | Cassandra
: 1/5
Please do not buy new version
Since the menu has been changed in March supposedly to remove colourants many cats in uk have been ill or died. My cats did not like the new version and one of them threw it straight back up. Luckily my last order from zooplus was the old version but there is no guarantee which you will tecoeve
24/05/21
: 5/5
Never problems
I try a lot different stuff with my cats and they didint like most of them . Felix was the the best option coz they eat all of the packages.
06/09/20 | Andy
: 1/5
Leaking and rotten
I've ordered this product on 4 separate occasions, the first 2 orders were absolutely fine. But the last 2 batches have been awful. The boxes have had leaking pouches which absolutely stink even after cleaning each individual pack. There have also been packs which had discoloured food in them, where there has been a tiny hole in the packet and air has got to the food. The service from Zooplus has always been great, but they really need to find out what is going on with their supplier.
17/07/20 | Andrew stark
: 2/5
disappointing
I have had no bother with felix up till now and this last batch had a total of 6 pouches which were leaking and had gone rotten. Very disappointing. I shall reorder again but if there is any more leaking pouches I shall not be ordering again
28/06/20 | Andrew stark
: 1/5
andy
one package had leaking pouches yet no outside looking damage to the box
Some times you get the odd box that does not smell so fresh
15/06/20 | Kirstie
: 1/5
Burst rotten pouches the smell was so bad!!
I ordered two big boxes one of boxes several pouches had burst and covered the rest of the sachets in this stinky cat food that had gone off I had to wash each individual pouch and the house still stunk of rotten meat! All I was offered was 10% off my next order what a joke
03/06/20 | Y Thompson
: 5/5
I’m happy
Never had a problem
02/06/20
: 2/5
My cat refused to eat
There's something not right about the beef ones from this pack as my cat just do not touch them at all. He does go for the ones from previous packs so I am guessing the manufacturer probably changed their formulas of beef pouches... It smells and looks exactly the same to me but my cat sadly disagrees. At least he eats other flavours in this pack though I won't be buying it again - wasting 25% is not great.
25/05/20 | Yvonne Thompson
: 4/5
As good as it looks
My cats have always liked it
23/04/20 | Brenden Thomas
: 5/5
Speedy
Although the delivery charge is more than I usually pay elswhere, it was worth every penny. Delivered within 48hrs, Great 👍
23/04/20 | Babs
: 1/5
Pouches are leaking!!!
What has happened? I don't think i can waste any more money which is a shame because Zooplus service has been excellent! I used to order Felix and there was no problem, but lately, the Felix pouches inside the boxes arrive LEAKING!! The boxes look perfect, but inside, food and liquid is spilling out everywhere. Sometimes, even the pouches that look OK smell awful and my cats refuse to eat the food inside. Only then do I discover a tiny split has been letting air inside.... Please be warned!
16/04/20 | Rob Boardman
: 1/5
Picture Misleading - Different Product
Do not be mis-lead by this picture of this product, as it is the mixed selection and not the Favourites!! As there is a disclaimer saying that the pictures are for illustration only, Supplier will not re-supply the pictured goods. I have a fussy cat that only eats the version pictured, which is why I order this, so i'm stuck with over £20 of cat food!! Thx zooplus thought I found a decent supplier for once