Shipping and Delivery
Please note: Due to Customs restrictions, we are no longer able to serve customers in Northern Ireland from the zooplus.co.uk site. However, we are now able to fulfill orders to Northern Ireland from zooplus.ie or zooplus.com. We apologise for any inconvenience caused.
Delivery Service Partners
Our minimum order value is £10 (excluding shipping charges). For most of the UK*, zooplus offers free delivery on orders from £39 and a choice of delivery service as follows:
| Delivery Service |  Home Delivery |
|---|---|
| Order Value £10 - £29 | £2.49 |
| Order Value £29 - £39 | £1.49 |
| Order Value £39+ | Free |
| Delivery Service |  Home Delivery Date Selection* |
| Order Value £10 - £29 | £3.99 |
| Order Value £29 - £39 | £3.49 |
| Order Value £39+ | £1.99 |
| Delivery Service |  Evri Click & Collect |
| Order Value £10 - £29 | £2.49 |
| Order Value £29 - £39 | £1.49 |
| Order Value £39+ | Free |
| Delivery Service |  DPD Pick Up Shop (PUDO) |
| Order Value £10 - £29 | £2.49 |
| Order Value £29 - £39 | £1.49 |
| Order Value £39+ | Free |
Delivery Service | Order Value £10 - £29 | Order Value £29 - £39 | Order Value £39+ |
|---|---|---|---|
Home Delivery | £2.49 | £1.49 | Free |
Home Delivery Date Selection* | £3.99 | £3.49 | £1.99 |
Evri Click & Collect | £2.49 | £1.49 | Free |
DPD Pick Up Shop (PUDO) | £2.49 | £1.49 | Free |
* available in selected locations only
The exact delivery cost depends on your choice of delivery service, your location and the weight of your parcel(s) and can be viewed in your shopping basket before checkout.
Under Home Delivery, we will choose the best delivery service for you. Your order can be delivered by Evri or DPD.
Home Delivery Date Selection is provided by DPD and only valid in all locations except remote areas of the highlands.
Click & Collect is available for collection at 18000 locations. The maximum weight for Click & Collect parcels we can dispatch is 20kg. Orders weighing over 20kg will not qualify for the service.
A small minority of postcodes, including the Highlands and islands do not qualify for free shipping. For these postcodes, the delivery charge is £6.99 for orders between £10 and £39, and £3.99 for orders over £39.