Subscribe & Save

Contact our Customer Service Team to arrange your personal food subscription and make sure your pet's bowl is never empty.

Subscribe & Save

How it works:

  • Select the cat and dog products you want from our range of food, snacks and litter.
  • We will deliver every 1 – 16 weeks, as regularly as you request.
  • You will get a 2% discount on the current zooplus price at the time each order is placed.
  • You can change or cancel your subscription at any time. You can also pause your subscription when you are on holiday.
  • Delivery is only available within the UK.
  • Minimum order value is £35 (after discounts have been applied) with free delivery for most of the UK. Please see our delivery information for more details.
  • Payment is via PayPal. You will receive an email notification allowing you to confirm the PayPal payment before each delivery.
Subscribe & Save: How it works

Please send us the following information using our contact form or call us on 01234 430366:

  • Email address your account is registered to
  • Name and reference number for the products you require (e.g. Rocco Classic 6x800g Pure Beef, 34231.9).
  • Please note that temporary promotional items are excluded from the subscription service.
  • Quantity required
  • Delivery interval – choose from 1 - 16 weeks
  • The week in which delivery should commence
  • Delivery name and address
  • Telephone number in case we need to contact you

After submitting your information:

  • We will contact you if we need to clarify anything.
  • You will receive a confirmation email from us.
  • We will send a reminder email before dispatching each order.
  • We will also send you a link to PayPal so that you can confirm payment for your order.
  • You will receive your requested items as frequently as arranged (dispatched Tuesday, delivery within 2-4 days).

If you have questions, please feel free to contact our Customer Service Team via our online contact form or phone:

01234 430366

Mon-Fri: 8am - 5pm
Sat: 8am - 2pm