Parts missing
One of the fluffy poles and a bolt was missing and had to use a screw to secure the plastic insert in one of the poles. The whole thing seems flimsy in comparison with the one it has replaced. I was able to use an a pole off the old one to replace the missing one as they were luckily the same length. We have had it for some time before putting it up as a Christmas present for our 2 cats so won't bother making a fuss at Zooplus, a lesson learned,check box contents straight away.