Poor delivery experiences
We have 5 cats and are replacing our large lidded trays with this as our boy likes to pee standing up, causing leaks from other lidded trays. 1st one arrived smashed into little pieces. 2nd was cracked and unusable. 3rd eventually arrived ok. The cats do like this new tray and there is no more messy toilet on the tiled floor. Only downside is the useless outside handle indents at the bottom of the tray. These leave dirty litter trapped. Bad delivery & cleanliness blamed for the 3 stars.