We bought one a year ago, and have only had to change the battery recently. It works perfectly, is easy to use and has managed to keep the local bully cat out of our house. The curfew is great peace of mind as we keep our cats inside when it's dark. We trained our kittens how to use it in about a week after neither of them having been outside before, and both being quite shy. I was originally worried that the smaller one wouldnt be able to manage the door, but she copes fine.
We had awful issues with other cats coming in and terrorising our boy, but this has changed everything. He took to it really easily (he’s pretty laid back), and within an hour was using it like his old one. He’s far more confident and knows that he’s safe now and we finally have peace of mind that we won’t come home from work to find him cowering in the corner. I highly highly recommend.
12/18/20 | In dependant Porsha
Hip hip Freedom for me and Porsha. I thought there was going to be a problem with the clicking sound as she's a bit nerve, but no she took to it. It's nice and roomy. She is a bit of a plum as she scratches the window instead of using her nose, as if it's the front door. But she gets in in the end. For freedom it's worth it's weight in gold
11/24/20 | Stsrburst
Thank god for this beauty. My cat hated being locked out, so I had to keep door ajar. This cat flap is so easy to set up, my cat took to it straight away, at first she kept using her paws, then the penny dropped. It's good quality, the clicking sound isn't that bad, had off been loud my cat wouldn't of gone back near it. I recommend it due to easy set up, good quality, click fairly quiet, roomy and the freedom your cat has
Very good for big cats
My cat is 9kg, really big and yet he gets through this cat flap! We haven't yet activated the detection with the chip, for the moment the cat flap is set to "normal".
04/22/20 | originally published in zooplus.de
Couldn't do without it anymore.
I've ordered a second one. The old one broke after about six years. I have two cats and I think it lasted well. They got used to it surprisingly well, although the mechanism is quite loud. It was funny to see how many strange cats desperately tried to get in.
01/17/20 | originally published in zooplus.de
Absolute must for all cat owners !!! 1000 stars
This cat flap is simply the best! I can operate the flap from any country, and when I am on holiday I feel happy about my cat. It is a huge help for my cat carer who knows when my cat is in the house and needs to be fed. My cat can't go out in the night and spends it at home. We've had this flap for almost 1 1/2 years. Modern technology like this really makes sense. Good instruction manual, good hotline, everything is good! Lotti the cat also says thanks!
11/10/19 | Emma Wilkinson
Large microchip pet door
Difficult to fit and one of the locks came out of alignment within a month preventing the door from opening, so had to hacksaw it off to continue using it - wouldn't buy it again
11/07/19 | originally published in zooplus.fr
Ideal for our cat.
At last our cat can come and go as she pleases, without waking us up at night or when we're not at home! It took several days of training to get her to open the door by herself, but once she could do this there were no more worries. We waited a little longer to switch to the different settings progress is good but slow. One thing - the price of the extensions...
01/15/19 | originally published in zooplus.ie
Set it up easily with my 2 cats . Just put some treats in the tunnel. Stops little Paddy from next door but one stealing my cats food. Sweet little cat but Greedy
Easy to instal, works as described. Our relatively small cats didn’t take long to learn to use it. It does click so if you have a cat who objects to snappy / clicking noises it might be an issue, but ours will sit next to us while we use power tools so it was no problem for them. Best of all, the big bad bully cat who kept coming in and terrorising ours is now kept out. Highly recommended.
12/17/18 | originally published in zooplus.ie
Be careful if you have very large cats
I have used these for about 6 years, have 4 cats & 3 feeders, they are all on different diets. One will eat nothing but biscuits - sadly. One on a renal diet, one on a normal elderly diet & have just rescued a skip diver, counter surfer dustbin cat.
My Maine coon cannot use his properly. He has a very long neck & because his microchip is between his shoulder blades, it won't recognise it until his head is out the other side of the arch. It then opens & he panics running off with it around his neck. I could use the rfd tag, but, he has never had a collar & feeding him on the hall windowsill at the top of the stairs that only he can reach, seemed an easier option. They are rather large & tricky to clean, especially if your cat eats like a rotavator! Very good item that does save you money as less waste from spoiled food.
11/06/18 | Kay Hearne
Don't buy it
No reflection on Zooplus, but there's not enough space to write all I want to say! Batteries go frequently, you can't stop a cat going out - if they are ill or a kitten for example, and there's a slight delay when they come in which they don't like so mine (used to cat flaps) stand there for ages with it clicking away.. Don't buy it, there are much better ones on the market.
10/22/18 | Alex
Good cat keys :-)
It's the first flap for my cat and it seems that he liked it. At first he wasn't sure what to do but he got used it if within a few days. It's big enough for bigger cats (mine has 5 kg) and well made. Setting up and chip learning is a piece of cake. It needs 4 'C type' batteries to work (not included). The noise it makes when opening/closing is quite loud so may frighten some cats at the beginning.
I would recommend it, but I have it just for two weeks.
09/19/18 | DIANE WOOD
NO GOOD FOR A NERVOUS CAT
WE BOUGHT THIS TO STOP AN INTRUDER CAT BUT WE JUST CANNOT GET OUR VERY NERVOUS CAT TO ACCEPT THE CLICKING NOISE. WE HAVE BEEN TRYING FOR 3 MONTHS, EVERYTHING WE CAN THINK OF, AND SHE WOULD RATHER STAY IN ALL DAY OR STAY OUT, BUT SHE WILL NOT USE IT. WE HAVE HAD TO RESORT TO USING IT AS A NORMAL FLAP WHICH TOTALLY DEFEATS THE OBJECT. IT IS A PARTICULARLY LOUD CLICK! SO PLEASE NOTE IF YOU HAVE A VERY NERVY CAT DO NOT GET ONE!
05/08/18 | THERESA STOKES
Broken cat flap
bought in jan stopped working in april, contacted zooplus only to be given a freephone number for sureflap,who then told me i had a faulty motor and they would send 1 in post for me to fit myself do you buy a washing machine from curry's then be expected to fit a new motor yourself i think not, anyway i did fit said part and it's working for now but will never buy anything like this from zooplus again as they should have taken responsibility for this as item as it was purchased from them.
Great for big sized cats
We have a 9 kg old cat and he likes this flap. Easy use and really big.
07/01/17 | Sarah
We got this one as we have got 3 cats one of them is a Maine coon and he fits through fine at first we thought they would never get used to it we taped it open so they could use to going through the hole that was fine we then shut it and they took about a week to figure it out it took alot of treats and praise now they use it all the time
05/01/17 | Anne
Bought the pet door to replace our old sureflap microchip cat flap when we moved recently as we wanted the curfew automatic open & lock function. So far very impressed and happy. Easy to install into our upvc door, easy to programme and simple to use. Thought the cat be a bit hesitant at first but no, she was in and out within 30 mins. (I guess the hard work of training happened with our last cat flap). allows entry after the curfew lock time has passed.
Very good flat with several useful functions
Very good product with several different modes. My two timid cats are very timid and they were scared to use the flap because of the click sound. Started off using non-microchip reading mode, then moved to maximum delay option. Now they use the flap happily without any hesitation. Highly recommended.