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Payment methods

All our payment methods are fully secure. All personal information (such as payment information, email and address) and payment details are protected by encryption and by an additional authorisation process.

We accept the following payment types for items purchased in the UK Shop:

  • Debit Card (Visa & Maestro)
  • Credit Card (Visa, MasterCard & American Express)
  • PayPal
  • Bank Transfer

zooplus reserves the right in individual cases or depending on the delivery method chosen by the customer to accept only certain types of payment

Payment via bank transfer
When paying via bank transfer please be sure to include your order invoice number in the payment reference field when you enter the information for your bank transfer. Please transfer the balance to the following account:

zooplus AG
Account Number: 30169530
IBAN: GB32 COBA 4062 0130 1695 30
SWIFT: COBAGB2X

Payment by credit card
In the case of payment by credit card, amounts are booked within one week after shipping the goods.
If the customer defaults in payment, the purchase price shall incur interest during the default in the sum of 5 percentage points above the ECB base lending rate. If the customer is not a consumer, the default interest shall be 8 percentage points above the base lending rate. zooplus reserves the right to assert a claim for greater damage caused by default subject to furnishing proof in that respect.

PayPal
PayPal is an online account-based system that lets anyone with an email address send and receive online payments using their credit card or bank account. You can use it at zooplus to pay safely, easily and quickly. During the ordering process, you can also open a PayPal account if you don't have one. The advantage of PayPal is that our system recognises the payment immediately and your items are shipped after 24-48 hours. Please note that we cannot accept PayPal accounts from the USA.

If you have any questions please take a look at our payment methods or contact our customer service team.