There are 74 product reviews for Tom Rat Cage


Tom Rat Cage

Tom Rat Cage

The Tom Rat Cage includes accessories. Bars: green
Dimensions - 82cm x 51cm x 80cm

Review this product too!  Sort by

Tom Rat Cage GREAT!!!!!!!

This cage is great my 2 male rats love it!!!!! The only con is it did not come with clips but was easily fixed with a drill and wire. There is plenty of room for hammoks ropes etc, The big door is a great size for getting them out for a cuddle, The bowl is huge!!!! lasts 2 weeks with a full bowl!!! Water bottle broke (by accident)easily replaced. Overall a great purchase.

Thomas (05/02/10) Back to Tom Rat Cage

Great cage- very poor service from zooplus

The cage is great and my rats love it, but as some of the reviews below say, the clips were missing. The base of the cage was also damaged and I requested a replacement. The clips arrived fairly quickly but I have just received the base this week after waiting over 6 MONTHS!! Absolutely ridiculous.

J Brown (14/05/09) Back to Tom Rat Cage

wonderfull BUT

wonderfull rat cage, but missing some thing so its not that on the picture. but it is wonderfull and i and my rats i happy for that buy. and the packet was in danmark kvickly, like 5 days after my order.

Nanna aka Zookie (12/05/09) Back to Tom Rat Cage

Great cage with nice big door

This cage got a lot of bad reviews because the manufacturer does not seem to be able to count the clips that go into the packaging. So I contacted zooplus and asked them to check the package before dispatch. This they did and the cage arrived in perfect condition with the correct number of clips. I also did not have any difficulty with the clips if you twist the plastic sideways and slide it into the locked position rather than pushing really hard to force them on front-ways (won't make sense until you see the clips). The door size is what swung this for me. You can get into spot clean the cage without taking the whole thing apart, and you can reach right in to stroke the ratties - just great!

Micaela Walker (30/04/09) Back to Tom Rat Cage

Very good, value for money

I got this cage when it was on sale and it was the best £70 i ever spent. Delivery was prompt. only prob with cage is that the tubes/tunnels and the levels dont have any clips for attachment so a little diy drilling and wire is neede but other than that a perfect cage for rats. i now have five boys in mine!

jenny (09/04/09) Back to Tom Rat Cage

brill cage,very very poor service!!!!

i bought our tom rat cage in october 08.on arrival we found no decent instructions,it's simple enough,but NO CLIPS FOR CORNER PLATFORMS!!!! absouloutley awfull customer service and took over 10 weeks for replacements. why not design same as others with built in fixings??. wouldn't like to reconmend to a friend as they would not be friends for long,with such crap service. sorry but true.

s. dalloway (06/04/09) Back to Tom Rat Cage

Excellent cage- Rubbish customer service

The cage is brilliant. Big front door means it's easy to access, especially with new and young rats. Easy to clean too. HOWEVER- Mine arrived 5 months ago without clips for the shelving. I've been on at Zooplus for ages and had no reply. Absolutely rubbish customer service.

victoria (17/03/09) Back to Tom Rat Cage

Excellent value

An excellent cage and very good value for money. I had no problems with shelf clips, unlike other reviews on here. The only slight problems were minor damage during transport (cage needed to be bent back into shape somewhat), as the terrible quality of the water bottle! The cage is *very* roomy, plenty of room for hammocks, ropes and ratty toys. Not quite a perfect cage, would have been nice to have a second door on the roof of the cage, but apart from that, you cannot go wrong with this cage! Highly recommended for upto 4 rats!

Andrew (26/02/09) Back to Tom Rat Cage

Missing clips

Bit of a theme here I love the cage however last October it arrived damaged and no clips.After several contacts still no replacement clips or tray took away the pleasure of a new cage for mt girls :(

Sue (13/02/09) Back to Tom Rat Cage

Great cage, shame about the customer service

The cage is great. I have 2 rats and there is plenty of space for them and various hanging toys and hammocks. However 3 months later I am still waiting for the missing clips to attach the corner shelves. I have not been impressed with the after sales customer service provided by zooplus.

Jessica (21/01/09) Back to Tom Rat Cage

tom rat cage

Excellent cage , my hamster loves it . But Zoo plus , as in all other reviews . No clips for shelfs ! DIY job to put then in. Please contact manufacturer to sort.

David Grimmer (18/01/09) Back to Tom Rat Cage

Tom Rat cage

Very pleased with this cage, it is very spacious and I like the fact that the bars are coated. My 2 old boys love it. However, each shelf really needs 4 clips to attach them properly but only 4 in total are sent (so 4 short) Also my cage came very damaged and am currently waiting for a replacement tray which I'm told will take 6 weeeks! Packaging and choice of courier could definitely do with a bit of a re-think.

Rhian (16/01/09) Back to Tom Rat Cage

good once set up!

the tom rat cage was delivered very quickly and made a great christmas present but it didnt come with any instructions just a ripped picture of the cage and it didnt have any clips to attach the shelves so until they sent me some new ones my rats only had the base of the cage. Now set up its a great cage and can easily fit 3 maybe 4 rats in! i recommend it!

Missimg Parts

I bought this cage in October. The first one was never delivered and it took over 2 weeks to get a replacement. This came and is an excellent large cage, the rats love it especially the tubes. The shelves came minus the clips, which zoo plus said they would replace. It is now the end of December no clips - after sales service is very poor hence the low score.

Great design, poor quality!

The tom-cage's basic design is great! Our rats enjoy the cage and we enjoy the easy access that the large door gives. A pity both our cages had missing clips and broken corners due to wrong packaging from manufacturers side. Bad Stuff: Weak plastic, clips on ladder/stairs won't stay in place, small rats can squeeze out in the bottom of the door (should be hinged in 4 spots, not just each end), drinking bottle is useless, the "long" shelf needs a support underneath as it is far too weak and having to wait up to 2 months to be able to attach the cornershelves. Good Stuff: Large door, good size and design. I strongly advise zooplus to have a chat with Marchioro on improving the cage's quality and to give it better packaging, I'd gladly pay 10 - 20£ extra, if the quality was up'ed.

Lars (01/12/08) Back to Tom Rat Cage
Back to Rat Cages

Your review is important!
Write now

View All >

Not quite right?:

Visit our Tom Rat Cage for more ideas! You'll find similar products from the group small animal below:

Customer review:  Jenny Rat Cage (63 Reviews) Jenny Rat Cage    from £143.99
Quantity: 0
Shipping : £0.00
Value: £0.00